Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Bar (on property)
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • International Friendship Garden
    ‪3 min drive‬
  • Redwood Park
    ‪3 min drive‬
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 999 reviews" "
Rating 8 - Good. 329 out of 999 reviews" "
Rating 6 - Okay. 206 out of 999 reviews" "
Rating 4 - Poor. 119 out of 999 reviews" "
Rating 2 - Terrible. 96 out of 999 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Muskanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave
Stayed 1 night in Oct 2024

8/10 Good

Allison

Liked: Staff & service
Fine enough for a couple nights for work. Didnt really have time to utilize the facility as I was essentially just using the room to sleep
Stayed 2 nights in Oct 2024

4/10 Poor

philemon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jesse

Nothing fancy but was clean and quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stadf was amazing, friendly and accommodating. Room was clean and comfortable. Kids lobed the pool and restaurant has grway food! Definitely our new go to hotel when we are in toen.
Stayed 2 nights in Oct 2024

6/10 Okay

Colleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Emma

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Chris

Stayed 3 nights in Sep 2024

8/10 Good

Thomas

Stayed 3 nights in Sep 2024

10/10 Excellent

denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. It will be my go to place from now on while in Thunder Bay
Stayed 1 night in Oct 2024

6/10 Okay

Javier

Disliked: Staff & service, amenities
Meh
Stayed 1 night in Oct 2024

4/10 Poor

Jade

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
We found blood on our pillow after waking up, and it was not mine or my husbands. The pool was very cold my niece and nephews lips were purple, and they couldn't barely enjoy it. They played mostly in the hot tub which my sister described as a lukewarm bath water. The rooms when we got there were hot as a sauna, we had to open the windows and turn off the heat it was suffocatingly hot.
Stayed 3 nights in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a wedding. Appreciated that our rooms were all close together. Close to some great restaurants.
Stayed 1 night in Oct 2024

4/10 Poor

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room heater did not give heat at night. Front desk had to bring a portable heater. The toilet kept making dripping sounds. The phone had no instructions on it as to which button was for what. The shuttle phone for the Superior Inn at the airport does not work. Security had to call for a shuttle. The ad on the shuttle board still shows Victoria Inn. At least the shuttle driver was nice.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, amenities
Easy to get into.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Do not recommend.
Front desk staff were friendly. Hotel restaurant was awesome, great food and staff. The bed in our hotel room was very comfortable. Though we were not given the proper room that we booked online, this was very disappointing to me. The bathroom door in our room had a busted latch and door could not close. The cleanliness of the room was actually appalling. There was dried blood smears around a door frame. Specks of dried blood on the curtains. Stained lamp shades. Filthy stained carpets. Old soap residue in shower. Overall, I'd recommend the restaurant. But i will NOT stay at this hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kendra, Cat Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Inn used to be called,”Victoria Inn” but the room r nice and clean. Including the ladies that works there r very helpful
Stayed 3 nights in Oct 2024

4/10 Poor

Nancy

Traveled with family
Liked: Staff & service
Loud and woke up in the middle of the night as someone was intoxicated outside of my room and was maybe in a fight. They ended up getting arrested. The staff and security did handle it quickly.
Stayed 1 night in Oct 2024

4/10 Poor

Joshua

Business traveler
Disliked: Cleanliness, property conditions & facilities
Window was broken stuck open Pillows were shredded foam in a case room run down
Stayed 1 night in Oct 2024

8/10 Good

Logan

Stayed 1 night in Oct 2024

2/10 Terrible

Trista

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and reasonably priced
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024