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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Swimmers can enjoy the central pool and water slide in this spacious pool area.
Two single beds with white linens and a flat-screen TV are featured in this stylish room.
Enjoy a drink at the bar, where a wide selection of liquor bottles are on display and a flat-screen TV shows live sports.
Welcome to our reception area, featuring a central desk, wall-mounted TV, and cozy seating area.
Relax in a stylish seating area with a view of the outdoor water slide.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Junior Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Bathtub, Pool View

7.6 out of 10
Good
(11 reviews)
  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 284.7 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Business Room, Multiple Beds

7.6 out of 10
Good
(20 reviews)
  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 7 2025 to July 21 2025 (dates subject to change):
  • Hot tub
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 273 out of 1027 reviews
Rating 8 - Good. 287 out of 1027 reviews
Rating 6 - Okay. 204 out of 1027 reviews
Rating 4 - Poor. 130 out of 1027 reviews
Rating 2 - Terrible. 133 out of 1027 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Stayed 1 night in Apr 2025

2/10 Terrible

Raylene

Sketchy people all around the area
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, amenities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while in the airport area. Clean rooms, friendly staff and a free shuttle service 😀
Stayed 1 night in Apr 2025

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was ok, and it was a “redone” room. It was so tiny. The bathtub had mold all along edges, and bathroom door was falling apart. I’m pretty sure the walls were made of paper and there were screaming children in the room next to us with no supervision. The bed was extremely saggy and the pillows were made of tiny chunks of foam. There was also no way to adjust the temperature in the room. There were no smoking signs everywhere but the halls stunk of cigarette smoke and weed. If I could give this hotel 0 stars I would. Will NEVER stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Debora, Longlac

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again. Thanks.
Stayed 2 nights in Apr 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very big hotel with lots of food options a short walk away. Very good security - cards needed to access room areas. Beautiful pool. Efficient staff. Well appointed room with a good desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while in the airport area. Friendly staff, clean rooms and a free shuttle service. What more could you ask for
Stayed 1 night in Apr 2025

8/10 Good

Lew

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Great place to stay with kids. I do wish the pool and hot tub were a little warmer but other than that it’s a great value for the price
Stayed 1 night in Apr 2025

4/10 Poor

luli

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

An ok place to stay

The place was a bit worn out. Needs a remodel. Saturday night the hot tub was drained and closed. Lots of people in the pool.
Stayed 2 nights in Apr 2025

4/10 Poor

Zoe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family

don’t book in advance, cheaper rates available

Hot tub wasn’t working the past few times I’ve stayed. Rooms are ok, need better lighting. I booked this stay through a Black Friday promotion which was supposed to be 40% off but checked the website the day before and rooms were 50$ less than the discounted rate I booked. Disappointing
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Had a blast
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Stayed 2 nights in Mar 2025

8/10 Good

Celina

Stayed 1 night in Mar 2025

10/10 Excellent

Celina

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Parking space
Stayed 2 nights in Mar 2025

8/10 Good

Kelsea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and updated

It was clean and updated. Beds were comfortable. There was no breakfast. Which was sad. But there is a decent restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Kim

Stayed 1 night in Apr 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service
Toilet seat should be changed as it was cracked and clean the corners in the bathroom! Overall we enjoyed our 2 nights!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jason

Business traveler
Liked: Amenities, property conditions & facilities
Nice clean room, good price and quiet!
Stayed 1 night in Apr 2025