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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Reception
Breakfast area
1 bedroom, desk, laptop workspace, blackout drapes
Indoor spa tub

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Gym
$129
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Fort William Gardens
    ‪5 min drive‬
  • Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Intercity Shopping Centre
    ‪8 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Business Room, Multiple Beds

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Superior Inn Hotel and Conference Centre Thunder Bay

3-star Thunder Bay hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Change of towels is available on request.
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Superior Inn Hotel and Conference Centre Thunder Bay provides a waterslide and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Superior Inn Hotel and Conference Centre Thunder Bay is a smoke-free property.

Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

6.8
Rating 10 - Excellent. 272 out of 1018 reviews
Rating 8 - Good. 253 out of 1018 reviews
Rating 6 - Okay. 211 out of 1018 reviews
Rating 4 - Poor. 131 out of 1018 reviews
Rating 2 - Terrible. 151 out of 1018 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Arthur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Neena

Stayed 1 night in May 2025

8/10 Good

Zach

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
like the hot tub
Stayed 1 night in May 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Paul

Business traveler
Liked: Room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible stay. Was told when I booked that they will have a crib for me when I got there they didn’t have one. No air conditioning in room it was so hot I couldn’t sleep. Absolutely a waste of money. I woudl recommend to spend a little more money to get a decent place to sleep. Room next to me has a dog barking all night as well
Stayed 1 night in May 2025

6/10 Okay

Marjorie

Room was well appointed with nice sheets . But the room wasn't very sound proof, so you could hear the folks next door quite clearly.
Stayed 1 night in May 2025

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Valerie

Traveled with family
Liked: Staff & service
Great stay. Hotel security was walking around checking in on things which I thought was great as it was really busy.
Stayed 1 night in May 2025

10/10 Excellent

David T.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walk in Shower

Very nice room - I liked the walk in shower
Stayed 1 night in May 2025

6/10 Okay

Micah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked a junior king room two weeks ago and were upgraded to the king spa room without telling us it was an upgrade. We booked the same room this time and did not adjust expectations accordingly bc we didn't know. When we asked about the first room we had, we were told it would double our room price to upgrade to that room which we did not want. The first room we were given was in rough shape. There was clearly a couch/armchair or bed missing from the room and a big empty space there. The bed had not been changed and the bathroom had clearly been used and not cleaned. They happily put us in a new room at our request and it was in slightly better shape. Bathroom was clean but the bed again had not been changed. We requested new linens for the bed and they came in and changed those while we were out for dinner. The front desk staff were very apologetic but I shouldn't have to ask for the bare minimum in the first place. We were on the first floor and our suite had a door that joined with the adjacent suite. The next room's patrons checked in late, around 11, and were very noisy. I could hear conversation, so there isn't much sound dampening between rooms. They also tried multiple times to open the adjoining door but it was obviously locked on our side. The people above us stomped around from 10 til about 1am. The heat unit did not work in our room and the shower has so much pressure, it hurt, but it was hot.
Stayed 1 night in May 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not check, expected breakfast to be included.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service all excellent
Stayed 3 nights in May 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We learned that next time a corner spacecis better. But staff was great anfmd helped us when we needed!!
Stayed 2 nights in May 2025

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a night to rest during a long road trip and genuinely regretted not being able to enjoy our room more. It was very nice, very clean, and the bed was a cloud. Very modern amenities. However, the patrons in and around the hotel left a lot to be desired. We got there after 1am and there were drunk patrons outside and I did not feel super safe, but it was the last available room in the city with short notice. I'd stay here again for sure, but just be more aware of my surroundings.
Stayed 1 night in May 2025

10/10 Excellent

Mae Gail Tuble, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs for a safe, clean, and quiet place while on a road trip. Great reception staff.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property!
Stayed 2 nights in May 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
Unsure if it was social housing location. Many people at front entrance and parking lots begging or soliciting. Building is a bit run down. Peeling wall paper in room. Peeling paint on window. Staff were polite and helpful. Check in and out was easy and quick. Beds were comfortable. Fridge cold.
Stayed 3 nights in May 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, staff & service
Noisy, beds and pillows uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

carolynn, Keswick

Stayed 1 night in May 2025

10/10 Excellent

Reedhamkumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, In great shape.
Stayed 1 night in May 2025

10/10 Excellent

Cadence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025