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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
Marina
Lake view
Exterior
Breakfast, lunch and dinner served

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

Map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Thunder Bay Tourist Pagoda
    3 min walk
  • OLG Casino Thunder Bay
    5 min walk
  • Magnus Theater
    7 min walk
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

City Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

City Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Executive Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Junior Suite, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Superior Shores Hotel BW Signature Collection By Best Western

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (549)
The price is $92
per night
$108 total
includes taxes & fees
Dec 14 - Dec 15
Superior Shores Hotel BW Signature Collection By Best Western

About this property

Prince Arthur Waterfront Hotel & Suites

Thunder Bay hotel walkable to OLG Casino Thunder Bay
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. Housekeeping is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool and an indoor pool, Prince Arthur Waterfront Hotel & Suites provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This Victorian hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Prince Arthur Waterfront Hotel & Suites is a smoke-free property.

Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 228 out of 1075 reviews" "
Rating 8 - Good. 360 out of 1075 reviews" "
Rating 6 - Okay. 222 out of 1075 reviews" "
Rating 4 - Poor. 144 out of 1075 reviews" "
Rating 2 - Terrible. 121 out of 1075 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We are grateful to the restaurant staff for their kindness when we came in, tired and hungry, ten minutes before their closing time. They made us feel welcome and were friendly and cheerful. Thank you!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Bradley, Eagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much history here. Rooms were updated, spacious and clean. Some street construction going on, so be creative when you get close. We walked around outside in the evening, down to the marina, skate park and park. Lots of people around of all types, but felt safe. Good lemonade and ice cream. We paid more for the harbor view, and it was worth it. Loved the sunrise over the sleeping giant.
Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Down town
Stayed 2 nights in Aug 2024

6/10 Okay

Demarion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like cigarettes
Stayed 1 night in Aug 2024

8/10 Good

gin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could use an upgrade but dining room fabulous!
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very very old building. Staff was super friendly. Water pressure sucked and couldn’t get warm water, it was either really hot or freezing cold
Stayed 1 night in Aug 2024

4/10 Poor

Sharon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

4/10 Poor

Angela hunter

Disliked: Staff & service, property conditions & facilities
We checked in and police were in the parking lot , not a good first impression. Constant noise from the parking lot, police again, train going by in wee hrs of morning, old blg needs update. The waterfront is beautiful BUT the hotel and people in the area made us feel uncomfortable and unsafe on what was our first vacation together. Would not recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had gone to this hotel before over the years. It has character built 2019.
Stayed 1 night in Aug 2024

4/10 Poor

Candace

Traveled with family and small children
Disliked: Property conditions & facilities
Both elevators were broken.
Stayed 2 nights in Aug 2024

8/10 Good

Colinda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to be shown three different rooms before settling on one because the rooms were so dirty and had a very musty smell. Mostly the bedskirts on the beds were filthy. I understand the hotel is old, but it definitely needs to be shut down for a few weeks and have a good cleaning overhaul.
Stayed 3 nights in Aug 2024

10/10 Excellent

Glenn, Stittsville

Traveled with partner
Liked: Staff & service, amenities
This is an older hotel with lots of history and character. The view of the harbour was incredible
Stayed 1 night in Jul 2024

4/10 Poor

Eric

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Décevant, impropre, bruyant
Odeur de drogue dans la chambre Air climatisé très bruyant Bruyant dans corridor Déjeuner non inclus Drap semier tout taché Corridor, escalier impropre Très déçu J'ai même eu peur d'avoir des bibittes tellement c'était impropre
Stayed 1 night in Aug 2024

6/10 Okay

gin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains did not close properly. Need clothes pins to keep them closed. Window A/C was real noisy. Had to shut it off. Breakfast was fabulous.Service was great. Bed had only one bedside table.. Made it awkward for my wife, who had to use ironing board as a place to put her cleanex, etc. I triped on it during the night. No safety bars in shower. Toiletries were good.
Stayed 1 night in Aug 2024

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very run down hotel looks like the door to the room had been smashed in previous time
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and nothing like the pictures
Checked in and immediately checked out. Not clean and looks nothing like the online images.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn, Stittsville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel full of history and nostalgia and a reminder of how the hotels used to be rather than the cookie cutters we often see today. All of the staff, including those working in the restaurant, were excellent. We had a fantastic view of the waterfront. Of particular note was how the front desk had read our request for accessibility needs and went out of their way to ensure that our needs were met
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

8/10 Good

Byron

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The room was clean, spacious and bed comfortable. The hotel itself could use some updates as it is an older hotel. It seemed some new updates are happening. The location at the waterfront was nice despite the road construction. As in any city or town homelessness is a problem. This area is no exception.
Stayed 1 night in Jul 2024

8/10 Good

Linda

Traveled with partner
Liked: Staff & service
Staff were very helpful and friendly. Beautiful view of Lake Superior. Not enough sink or counter space in bathroom but I did like the idea that there was a bathtub and shower. Also loved having coffee maker in room and mini fridge was great. I would stay there again as lots of nice restaurants near and a beautiful Marina & Park close by.
Stayed 2 nights in Jul 2024

6/10 Okay

Bryson

Stayed 1 night in Jul 2024