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Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Photo gallery for Prince Arthur Waterfront Hotel & Suites

Lobby
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior
Lake view
Banquet hall

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Pool
  • Laundry
$146
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • OLG Casino Thunder Bay
    ‪5 min walk‬
  • Prince Arthur's Landing
    ‪7 min walk‬
  • Thunder Bay Regional Health Sciences Centre
    ‪6 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Lake View

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Double Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for City Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

City Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds, Lake View

Executive Suite, 2 Queen Beds, Lake View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Executive Suite, 2 Queen Beds, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, City View

Junior Suite, 1 Double Bed, City View | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Double Bed, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

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About this property

Prince Arthur Waterfront Hotel & Suites

Thunder Bay hotel walkable to OLG Casino Thunder Bay
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and conference space. Change of towels is available on request.
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to a children's pool and an indoor pool, Prince Arthur Waterfront Hotel & Suites provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10000 square feet (929 square meters) include conference space. This Victorian hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Prince Arthur Waterfront Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Portside Steak & Seafood - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 236 out of 1035 reviews
Rating 8 - Good. 327 out of 1035 reviews
Rating 6 - Okay. 201 out of 1035 reviews
Rating 4 - Poor. 148 out of 1035 reviews
Rating 2 - Terrible. 123 out of 1035 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Traveled with partner
Liked: Amenities
Beautiful historical building. Great staff and management
Stayed 1 night in May 2025

8/10 Good

Gwen

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Xuqing

Liked: Cleanliness, staff & service
It was a bit old and not very clean, but pretty good overall
Stayed 1 night in May 2025

10/10 Excellent

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael, Thunder Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quick check-in. Credit Card and Debit Card options. Excellent room and view of the lake.
Stayed 1 night in Jun 2025

6/10 Okay

ANUPAMA

Business traveler, Traveled with family
It’s really a2star
Stayed 2 nights in May 2025

10/10 Excellent

Jason, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice spot conveniently located in the heart of Thunder Bay. Staff was extremely accommodating and the rooms were comfortable, clean, and looked like they had a few updates. Hotel is a little dated, but overall a great stay!
Stayed 1 night in May 2025

10/10 Excellent

Shubham

Stayed 1 night in May 2025

4/10 Poor

Anton

Traveled with group

Very misleading advertising

Prince Arthur Hotel should not be listed on Hotels.com site! It WAS a grand hotel . Location was beautiful ..with views of the lake . Rooms were adequate . But currently the hotel plays host to mainly Thunder Bay Street people. Often noisy at night . Taking the elevator , cramped and accessed awkwardly off a narrow staircase , was difficult . One night an occupant had a fire in their room , caused by their toaster. On occasion the occupants were pan handling . The hotel is situated in a poorer part of town and we did not feel safe going out after dark. Would definitely not return .
Stayed 3 nights in May 2025

10/10 Excellent

Kaydance

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, room was clean and tidy. Within walking distance of tons of fun and entertaining establishments, would definitely stay here again!
Stayed 1 night in May 2025

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Rheanna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

kari

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit
Stayed 1 night in May 2025

10/10 Excellent

Ali Farahi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Still being upgraded
Stayed 1 night in May 2025

2/10 Terrible

Jooyoung, Edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, Noisy, Unsafe & very inconvenient. the main elevator out of Order this is extremely inconvenient. Overall, All the facilities in the hotel are very very extremely dirty. The water in the sink barely drains. The hotel front desk staff is also unfriendly. I don't wanna recommend this place to everyone.
Stayed 1 night in May 2025

6/10 Okay

Michel

Liked: Cleanliness, staff & service
A value for money experience with excellent front desk staff. An older property. The rooms got pretty warm without AC.
Stayed 3 nights in May 2025

10/10 Excellent

Melody

Liked: Amenities
The property is undergoing renovations at this time and it is still the iconic hotel I love in Thunder Bay
Stayed 1 night in May 2025

6/10 Okay

Khushboo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Need more cleanliness.
Stayed 1 night in Apr 2025

2/10 Terrible

Jonathan, Beardmore

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to move rooms due to knocking screaming and fighting all night. Moved floors. Front desk said we should not have ever been out on that floor
Stayed 1 night in Apr 2025

10/10 Excellent

Giuseppe

Stayed 4 nights in Apr 2025

8/10 Good

Luke

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, and the view was excellent. The swimming pool was questionable based on location and carpet, plus lack of security cameras i.e. blind spots. Parking lot does not deter random foot traffic. Room had microwave, fridge, and complimentary coffee and tea, bathroom had available soap/ conditioner plus towels. Tv is working as well with basic channels for viewing Overall a good stay.
Stayed 1 night in Apr 2025

2/10 Terrible

jennifer lynn

Disliked: Property conditions & facilities
I have stayed on the 3rd floor before and it was lovely. This time I was on the 4th floor, maintenance was working on their only elevator and I have a disability. Get to the room, had some sort of smell, the whole 4th floor. Electrical sockets didn’t work, the beds were like toddler beds with like a plastic pee protector, couch was all ripped, no tv in the room, there was a person yelling outside my window. I was too tired when i arrived to switch and had to leave shortly after arriving. Overall not impressed with this suite AT ALL. A suite is supposed to be nice, especially for $200 a night.
Stayed 1 night in Apr 2025

2/10 Terrible

Gurider

Stayed 1 night in Apr 2025

4/10 Poor

Bill

Disliked: Property conditions & facilities
Its rundown and in a derelict neighbourhood. And over priced>
Stayed 2 nights in Apr 2025

8/10 Good

Jodee

Liked: Cleanliness, staff & service
Maid service only emptied the garbages dueing our stay we had to go to the front desk to get fresh towels, kleenex, coffee and toilet paper for our second night.
Stayed 2 nights in Apr 2025