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Comfort Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby sitting area
Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
BBQ/picnic area
Property entrance
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • International Friendship Garden
    3 min drive
  • Northwestern Ontario Sports Hall Of Fame
    4 min drive
  • Fort William Gardens
    4 min drive
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Top Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Top Floor)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Pet Friendly)

Room, 2 Double Beds, Non Smoking (Pet Friendly) | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Double Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Reception

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Pool
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Parking included
Free WiFi
4.0 out of 5, Very Good, (1536)
The price is $160
per night
$188 total
includes taxes & fees
Dec 12 - Dec 13
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About this property

Comfort Inn

Thunder Bay hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1077 reviews" "
Rating 8 - Good. 393 out of 1077 reviews" "
Rating 6 - Okay. 187 out of 1077 reviews" "
Rating 4 - Poor. 106 out of 1077 reviews" "
Rating 2 - Terrible. 73 out of 1077 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Marilyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The front check in person stunk of body order We got in late from a long drive he was not pleasant it was like I was bothering him to check in Breakfast lady was pleasant
Stayed 1 night in Aug 2024

6/10 Okay

Janis

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable, bathroom was clean. BUT: the room had a strong chemical industrial cleaner smell, like the carpet was soaked with industrial strength cleaner. - presumably to mask some worse smell. Had to open the small window, turned on the bathroom fan, but smell was still there. Also, the breakfast was fine, but the breakfast room was dark, dank and stuffy. I tried to open the big sliding door to let some fresh air in - but one of the staff quickly ran to prevent me from opening it and just told me - "we don't open that". Overall, I would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Staff very friendly and helpful. Lots of dining nearby within walking distant. Only problem there was road work being done and the street and make it difficult to get into and out of.
Stayed 1 night in Aug 2024

6/10 Okay

Mayur

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Unfriendly staff Terrible welcoming at front desk No elevator or ramp to get to second floor Not going back there
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great and helpful. We arrived early and one room wasn’t ready. They were great and switched us to a room that was, even though we arrived before check in. Unfortunately we found a blood stain on our comforter.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room is clean and confortable
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 5 nights in Jul 2024

8/10 Good

Inge Schroeder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce hotel. Much better and improved from what I was expecting. Recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

rolando

Stayed 1 night in Aug 2024

6/10 Okay

Jean-Luc

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 1 night in Jul 2024

6/10 Okay

Diana

Traveled with partner
When we checked in and they gave us our room , it was still be cleaned and the front desk had no idea that the room was not available
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Staff & service
Nice grassy area outside our sliding door.
Stayed 1 night in Jul 2024

6/10 Okay

Becky

Traveled with partner
We stayed here for one night during our move across the country. We liked the breakfast. We are a fan of the classic bagels, cereal, toast, yogurt, etc. Options, so it was perfect for us. We also had two cats with us and had no problem getting a room with them. We were travelling in a U-Haul and got broken into the night before at a different hotel, so we wanted to park in an area at this hotel with security cameras in case something happened. Unfortunately, we had to park out back, which I understood, but there were no cameras which made us a bit uncomfortable. I’m someone who needs to know and see that things are clean to feel comfortable. The hallway had lots of stains in the carpet which made me feel grossed out. Our room had a smell that was like a cleaner, but it was not a good smell and almost made me feel worse about the cleanliness of the room. My boyfriend, however, is not fussy and felt the hotel was appropriately cleaned, so it certainly depends on your standards. Overall, our stay was good. Aside from my anxiety about how clean it was and the parking, I was satisfied.
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Traveled with partner
Updated rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were particularly welcoming and efficient!
Stayed 3 nights in Jul 2024

8/10 Good

Loretta

Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, what we expected
Stayed 2 nights in Jul 2024

8/10 Good

Caroline

Very quiet, comfy bed.
Stayed 3 nights in Jul 2024

4/10 Poor

Robyn

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities
There was only 1 staff person at the front who was on the phone for 10 min before speaking with us. The rooms were not very clean. The screen door fell off. The windows looked like they hadn’t been cleaned in months. Not a great experience, especially for what they charged.
Stayed 1 night in Jul 2024