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Clos St Eloi, The Originals Relais

4.0 star property

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Free self parking
Property amenity
Pet-friendly
Lobby
Lunch and dinner served, French cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
49, Avenue Général de Gaulle, Thiers, Puy-de-Dome, 63300
  • Musée de la Coutellerie
    ‪4 min drive‬
  • Plage d'ILOA Les Rives de Thiers
    ‪6 min drive‬
  • Les Bois Noirs Spa
    ‪13 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Double Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Family Room

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Premium Double Room, Balcony

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Double Room, Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Clos St Eloi, The Originals Relais

4-star Thiers hotel with restaurant
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Clos St Eloi, The Originals Relais offers 31 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Clos St Eloi, The Originals Relais is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
La Table Du Clos - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17.50 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Table Du Clos

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.5 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Parc Geoffroy
Parc Geoffroy Hotel
Parc Geoffroy Hotel Thiers
Parc Geoffroy Thiers
Clos St Eloi Hotel Thiers
Clos St Eloi Hotel
Clos St Eloi Thiers
Clos St Eloi
Clos St Eloi Relais Silence Hotel Thiers
Clos St Eloi Relais Silence Hotel
Clos St Eloi Relais Silence Thiers
Hotel Originals Clos St Eloi Thiers
Hotel Originals Clos St Eloi
Originals Clos St Eloi Thiers
Originals Clos St Eloi
Hotel Originals Clos St Eloi ex Relais Silence Thiers
Originals Clos St Eloi ex Relais Silence Thiers
Hotel The Originals Clos St Eloi
Clos St Eloi The Originals Relais
Clos St Eloi, The Originals Relais Hotel
Clos St Eloi, The Originals Relais Thiers
Clos St Eloi, The Originals Relais Hotel Thiers
Clos St Eloi The Originals Relais (Relais du Silence)

Clos St Eloi, The Originals Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 150 reviews
Rating 8 - Good. 59 out of 150 reviews
Rating 6 - Okay. 19 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly room
The room smelt of bad drains. In fact the whole corridor smelt awful as we were walking to the room. We were so tired from the journey we put up with it and mentioned it at reception when paying. It was met with a shrug of the shoulders, as if it wasn't their problem. Nothing was deducted from the bill, so we paid alot for a really poor experience and shan't be returning. There are considerably better options nearby, cheaper, cleaner and where they have a service mentality. Give this place a wide berth.
Stayed 1 night in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stopover, great for dinner
Good place for a stopover. The hotel is nice but the distinguishing feature is the restaurant. Had an excellent meal!
Stayed 1 night in Sep 2021

6/10 Okay

Susan

Liked: Room comfort
Okay. Has potential but...
It's really unclear that the location is just off a busy road with lots of supermarkets and strip malls. As a matter of fact there is a big shopping center right across the street. This used to be a former monastery and a "Relais du Silence" which means it should be quiet but we could definitely hear street noise/traffic. It's also not near the center of Thiers at all. I could see that while booking but it's quite far away. - I think they could have been better at quite a few things: The room itself had a toilet that made noise if you didn't re-flush it. The refrigerator wasn't cold AT ALL. The carpet and bathroom definitely need upgrading, a bit old for the carpet and dirty in the grouting and on the wall near the shower. The restaurant really wasn't the best either, especially for being listed in Michelin and overpriced. The reception was just okay. All just okay. Has potential but not sure if they'll ever achieve anything better.
Stayed 2 nights in Jul 2020

10/10 Excellent

YIU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Gastro break
Nice Hotel with pleasant surroundings, the restaurant is outstanding, but it is not cheap, quality excellent. Nice location for a gastro break, Staff always friendly and helpful
Stayed 1 night in Jul 2019

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
This was more of a 3 Star grade and not 4 Star as advertised. The facilities were of a low standard and hallways had a bad damp smell. Air con did not work. Breakfast options was very limited.
Stayed 1 night in Oct 2018

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed one night at this wonderful hotel. After a long day travelling , we were meet by friendly welcoming staff . We sat outside this lovely old building with some spectacular France wine and nibbles. The restaurant was very very nice but most of all the bed was the most comfortable I have slept in weeks, as I have travelled for the past 3 weeks in France. Would recommend this hotel.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Safe didn’t work, heating stopped working during a very cold -5 spell. Limited breakfast selection. When a small dish of scramble eggs was finished kitchen refused to make more. Expensive for what it was.
Stayed 2 nights in Feb 2018

6/10 Okay

Rich, Fareham UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Charmless
Very little charm here! Very functional check in & told that the restaurant was full that evening & we would need to eat elsewhere. The room was fine but that's all we saw of the hotel!!
Stayed 1 night in Aug 2017

6/10 Okay

Sarah, Boston, USA

Disliked: Room comfort
Utterly mundane, several small problems
Unfortunately for this hotel, the hotel we stayed in the night before was magnificent. This is a hotel that could be anywhere in the world. Nondescript. The mini-bar had the usual overpriced items which we didn't bother with. It was a mini-fridge that was NOT cold, so the milk we put in there for coffee the next morning was ruined. There was something wrong in the bathroom plumbing that I reported to the front desk. The shower has one of those great big shower heads, and to use it you move the hand-held part down to the bottom of the water pipe. So. The problem was that the hand-held shower part would not stay where it was put, it rather quickly moved down the pipe. At that point the humongous shower head was supposed to start emitting water, but that did not happen. I had to continually shove the hand-held part back up the pipe only to have it fall back down. Irritating. The hotel is cloistered with a wall that's locked at night, you get a code to get out if you're leaving early. Great if you're paranoid.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & quiet
One night stopover

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Parfait
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour agréable…très beau et grand parc ombragé accueil sympa,propre et chambre moderne décorée avec soins …cloison entre notre chambre et celle contiguë un peu mince (bruit de cafetière électrique)surprenant !!!pour un hôtel de cette classe …petit déjeuner copieux et varié
Stayed 1 night in Sep 2024

8/10 Good

ERIC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon choix
Très beau parc, équipe sympa. Restaurant de bon niveau et séjour agréable dans un endroit calme où il est facile de parquer en toute sécurité sa voiture et en plus gratuitement. Rapport qualité-prix très correct. Je conseille.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorrad Ferien
Gutes Restaurant, leider liegt die Stadt zu weit weg
Stayed 1 night in May 2024

10/10 Excellent

MARC

Stayed 1 night in Jul 2024

10/10 Excellent

Renée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci beaucoup pour votre accueil.
Nous avons reçu un accueil très agréable et chaleureux. La chambre était parfaite et très propre. Les produits du restaurant étaient de qualité et nous avons eu un repas délicieux. Le personnel a également pris grand soin de nous. Malgré une arrivée tardive. Nous recommandons donc cet établissement.
Stayed 1 night in May 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, room comfort
Zwischenstopp auf Heimreise
Hotel im Grossen und Ganzen als Zwischenstopp zu empfehlen. Hatten Zimmer 305. Teppich war leider alt und ausgetreten. 4 Sterne sind etwas hochgegriffen.
Stayed 1 night in May 2024