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Sterling Thekkady

3.5 star property

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Photo gallery for Sterling Thekkady

Front of property
Outdoor pool, sun loungers
Outdoor dining
Lobby
Premier Suite, 1 Queen Bed with Sofa bed, Non Smoking, Mountain View | Mountain view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Opp. Holiday Home, K.K. Road, Kumily, Thekakdy, Peermade, Kerala, 685509
  • Mudra Cultural Centre
    ‪9 min walk‬
  • Kadathanadan Kalari Centre
    ‪9 min walk‬
  • Elephant Junction
    ‪17 min walk‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Mountain View

Family Suite, Multiple Beds, Non Smoking, Mountain View | Living area | 32-inch LED TV with satellite channels, TV

Family Suite, Multiple Beds, Non Smoking, Mountain View

  • 720 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Queen Beds

View all photos for Premier Suite, 1 Queen Bed with Sofa bed, Non Smoking, Mountain View

Premier Suite, 1 Queen Bed with Sofa bed, Non Smoking, Mountain View | In-room safe, desk, blackout drapes, soundproofing

Premier Suite, 1 Queen Bed with Sofa bed, Non Smoking, Mountain View

  • 540 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, soundproofing

Classic Double Room

  • 480 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite with Mountain View

In-room safe, desk, blackout drapes, soundproofing

Family Suite with Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

In-room safe, desk, blackout drapes, soundproofing

Classic Room

  • Sleeps 2
  • 2 Twin Beds

Premier Suite, 1 Queen Bed with Sofa Bed, Non Smoking, Mountain View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege suite

Living area | 32-inch LED TV with satellite channels, TV

Privilege suite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Sterling Thekkady

3.5-star Peermade hotel with rooftop terrace
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Sterling Thekkady offers 84 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Peermade hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Sterling Thekkady features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a picnic area. Complimentary covered self parking is available on site.

Sterling Thekkady is a smoke-free property.

Sterling Thekkady has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi, Local (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 1500
  • Christmas Eve (24 December) Gala Dinner per child: INR 900 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2500
  • New Year's Eve (31 December) Gala Dinner per child: INR 1500 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cinnamon Thekkady Hotel
Cinnamon Thekkady
Sterling Thekkady Hotel
Sterling Thekkady Peermade
Sterling Thekkady Hotel Peermade

Sterling Thekkady Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with smiming pool which had good view.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chaitanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, well managed. Stayed in a family suite. Food was a bit oily though and can be improved.
Stayed 1 night in Feb 2024

6/10 Okay

b

Stayed 1 night in Jan 2024

10/10 Excellent

Gagangeet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ravikumar

Traveled with family
Not worth for the money you spent on this property
The linens were not clean and there are hair pieces on pillows and bed spread. Even after complaining the same they kept the same linens. We stayed there for two nights and made a complaint and left the room keys for replacement of linens before we return to the room that day late night but to my surprise they did not change the linens. Secondly the food quality and quantity at buffet breakfast is not good. For some of our guests they did not have food left and when we asked for refill they say it will take some time but did not got the food for 30 min and we left.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

Stayed 2 nights in Oct 2023

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2023

10/10 Excellent

SANGRAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

RUZAINISHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights were flickering for 2 hours and we were told its normal. Hotel couldn't accommodate to early breakfast when the area is know for early morning safari rides. Overall ambience, cleanliness and room condition was satisfying
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pethetic service and cost is high would not suggest any one to go here. There are great hotels near by check them out. The bed had bad blood stains. Food is costly and beverages are highly inflated, beer is 300 and wine that costs rs 295 is inflated to 1200 for these mark ups they do not give bills.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Eider

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Great location, perfectly maintained. Very comfortable family room with two rooms with AC and en suite. Friendly, courteous and helpful staff. Excellent breakfast. Fun rooftop pool.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

4/10 Poor

kamal

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
We took two family suites. Rooms were clean, but service was slow and took too long for any request.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, restaurant prices are double than other similar hotels.
Stayed 2 nights in Dec 2019

8/10 Good

Tim

Liked: Cleanliness, room comfort
Nice place to stay but service needs tweaking.
Positives: on arrival we were greeted with a cold flannel, trust me you'll need it! Clean hotel, fantastic roof top pool, "complimentary tea and coffee" between 16:00 and 18:00, has a license to sell alcohol, family suite spacious Negatives: some poor service - when booking we reserved a "family suite" with two bedrooms and living / dining area which was nice. We asked in advance for an extra bed for the living area as the three of use were not sharing beds. On arrival it wasn't there which wasn't a major problem. We mentioned it at that point and were told "it'll be sorted for you later". Later on when going to visit the area we mentioned it again at reception and were given the same reply. This happened a third time with no bed being brought. A similar thing happened with the free bottled water. On the second day we requested three times for it to be refilled until finally I had to take the bottles down to reception myself. Finally we arranged some trips with the hotel (no problem with that) and the staff said they would sort the transport. Sure enough, we had a jeep transport us. It turns out this wasn't free and cost eight times the amount a tuk tuk would have (even though we initially enquired about a tuk tuk only to be told they weren't in this area, even though they were). Finally, they advertise a spa, gym, coffee shop and "Kid's World" - we were told these had not been completed yet.
Stayed 2 nights in Mar 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent stay here
I enjoyed my stay here. The front desk staff were very helpful. Especially Anaz, their travel concierge. The restaurant serves a basic menu of mostly Indian food (same is true for breakfast). They are a new hotel and don't have all of the amenities they advertise. But the value is good at the current price point. The area doesn't have a whole lot to offer on foot. There are local shops, but not much of interest (although you can walk to the bus that takes you inside the park to the boat, which is worth doing). You will need a car to get to various sites, but that's just the nature of a mountain town. It was a near-empty hotel, though I did see a guest on the elevator once. The room was spacious and comfortable. It was a good stay.
Stayed 1 night in Feb 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
The room was great; spacious and comfortable. The staff were very helpful; especially the concierge, Anaz. He set up my taxis and even went to a restaurant in a wildlife reserve I'd left my credit card at, just to get it back and return it to me! The boy at the front desk (I forget his name unfortunately) was very helpful as well. He phoned places to make inquiries on my behalf and answered my questions as best he could. A few cons: there's no spa, gym, 2nd restaurant, bar or cafe as is suggested in their signage and in some of their online info. They are relatively new and unfinished, which probably accounts for the decent room rate. The tv, advertised to have many cable channels (they even leave a laminated menu of 1000+ channels on your coffee table), only has a few local non-English channels. If you enter cable channels on the remote, it either says "invalid selection" or "contact your provider to subscribe to this channel." This is something they should have already done. The tv is located in the room you enter, but not in the room your bed is in, so you can't watch tv in bed. I was the only guest staying there sometimes. Other times I was one of maybe 3 guests at most. As a result, they were sometimes overly-attentive, like waking me with a phonecall to ask what time I would be coming down to breakfast at. The breakfast is mostly Indian and didn't have many interesting Western choices. One morning, they said there was no buffet that day. Inconsistent.
Stayed 1 night in Feb 2019

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019