Ratings based on 1,481 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Hotwire Verified Reviews
by A verified traveler from chicago
Posted Apr 29, 2024 on Expedia
Great address in a beautiful building, but the hotel felt like a factory. They don't believe in carpet, so the room felt cold and the hallways were noisy. One is stuck with a "resort fee" at the end. Breakfast options were quite limited. Nice indoor pool and fitness facility, however.
Comment from Hotel Management
Apr 29, 2024 by Matt, Hotel Management
Dear Sally,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted Apr 29, 2024 on Expedia
Comment from Hotel Management
May 3, 2024 by thank you, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago
by A verified traveler
Posted Apr 23, 2024 on Expedia
Comment from Hotel Management
Apr 25, 2024 by anonymus, Hotel Management
Thank you for your review
by A verified traveler
Posted Apr 22, 2024 on Expedia
I DIDN'T LIKE THAT YOU HAVE TO PAY FOR PARKING.
Comment from Hotel Management
Apr 23, 2024 by Donnie Singleton, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted Apr 20, 2024 on Expedia
Awesome
Comment from Hotel Management
Apr 20, 2024 by Vanessa R., Hotel Management
Hi Jackie,Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. As a guest you are truly valued, and we truly value your opinion. If any further assistance is needed, please feel free to contact us.
by A verified traveler
Posted Apr 16, 2024 on Expedia
I enjoyed the indoor pool, which was in top-notch condition. It's small, yes, but perfect for early morning or late night laps, and was never crowded.
Comment from Hotel Management
Apr 17, 2024 by Shelli L, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted Apr 15, 2024 on Expedia
The staff was amazing, the Concierge took care of us with a nice upgrade, helping me and my wife enjoy our 10 year anniversary. They made our stay well worthit. Thank you staff at the.
Comment from Hotel Management
Apr 15, 2024 by thanks, Hotel Management
Thank you for staying with us. We appreciate your feedback! Hope to see you again.
by A verified traveler
Posted Apr 14, 2024 on Expedia
Overnight staff is amazing & very helpful
Comment from Hotel Management
Apr 15, 2024 by thanks, Hotel Management
Thank you for staying with us. We appreciate your feedback! Hope to see you again.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Comment from Hotel Management
May 3, 2024 by thank you, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Blu Aqua Hotel, Chicago. It was a pleasure to serve you during your stay.See you again soon.Sincerely,Radisson Blu Aqua Hotel, Chicago
by A verified traveler
Posted Apr 9, 2024 on Expedia
Comment from Hotel Management
Apr 11, 2024 by Ximena I., Hotel Management
Dear Carlee,Thank you very much for your rating regarding your recent stay at Radisson Blu Aqua Hotel, Chicago.We hope to see you again soon.Sincerely,Guest Services Team