3-star The Entrance motel connected to a shopping center, walkable to Pelican Plaza
Guests at this beach motel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. Housekeeping is available on request.
El Lago Waters Motel offers 39 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually furnished accommodations have separate sitting areas and include desks. Digital television is provided. This The Entrance motel provides complimentary wired Internet access. Refrigerators and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
El Lago Waters Motel features an outdoor pool and a children's pool. Public areas are equipped with complimentary wired Internet access. This beach motel also offers a rooftop terrace, barbecue grills, and a vending machine.
El Lago Waters Motel has designated areas for smoking.
Languages
Chinese (Mandarin), English, Finnish
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free wired internet
Parking and transportation
Wheelchair-accessible parking available
Things to do
Arcade/game room
Children's pool
Outdoor pool
Water sports equipment
Family friendly
Arcade/game room
Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Business services
Conference space
Meeting room
Outdoors
Barbecue grill
Garden
On the bay
Picnic area
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
1 building
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
58-cm TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Heating
Individual furnishings
Iron/ironing board
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: AUD 20
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 10 percent of room rate
Express check-out available
Special check-in instructions
The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 25.00 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: AUD 20 (subject to availability)
Late check-out fee: 10 percent of room rate (subject to availability)
Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
El Lago Resort
El Lago Waters
El Lago Waters Resort
El Lago Waters Resort The Entrance
El Lago Waters The Entrance
El Waters
Lago Waters Resort
El Lago Waters Hotel The Entrance
El Lago Waters Motel The Entrance
El Lago Waters Motel
El Lago Waters Motel Motel
El Lago Waters Motel The Entrance
El Lago Waters Motel Motel The Entrance
El Lago Waters Motel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Amazing location,
Absolute dive of a hotel.
Needs gutting and revamp in every way.
Wish I read reviews. Would have rathered pay double the price to stay somewhere decent and clean and felt safe.
A good place if need a place quickly but the property desperately needs fixing. Half of the Bathroom mirror was cracked, some water marking in ceiling at front door and no door for the toilet/bathroom area which was near the front door. Owner who was at reception for book in was nice. A lot of dubious people staying there though, not good for a female staying alone.
Dirty and unkept. Dangerous stairs and loose railings.
No spare pillows or blankets. No biscuits for coffee..The worst motel I have ever stayed in.
Warwick
Stayed 1 night in Jul 2024
6/10 Okay
Sandra, Emu Plains
Traveled with partner
Jul 21, 2024
Very run down and old, very noisy and uncomfortable. I wouldn’t stay here again even tho it’s in prime location.
Bed was old and uncomfortable, tv barely worked, bathroom was old and the bath/ shower looked dirty and had hair in it.
When I called to check if we could check in early the last answered the phone with just hello so I was confused and thought I’d random the wrong number.
I enjoyed staff and owner friendly service and good location,
But it needs to complete renovation while some still half done.
I will go again next time to see it completely renovated.
Toilet sprayed water across the room. Cold tap in the shower did not work. People smoking outside room and smoke just came straight in even though door was fully closed.
The location is fantastic, very walkable to the main shops. Our family room was clean, sps hood, has hot water, fridge, microwave and kettle plus small tv. Value for money
Property very run down room had sticky tape holding the shower taps together bed linen old bathroom light not working flouro light was exposed cover off night manager was rude good location with some tlc to each room would be a great hotel
Couldn’t lock the glass sliding door.
Black mould in the bath room which has made me very very sick with acute respiratory condition .
The bed had completely collapsed . Destroyed my back .
Teenage girls running and screaming in the corridors at 10:15 at night . Night manager not interested.
I had to vacate the room at 22:30 on the second night of my prepaid stay due to intolerable conditions of the facility.
So with that I insist on a full refund .!
Was over charged for my room which had a broken door, broken cupboards, leaking water. Staff at front desk wouldn't answer my phone call to rectify this. Would never stay here again
This hotel is very unhygienic had dirty unwear in my room on arrival and drug paraphernalia all over the resorts. Super unsafe its a disgrace and should be closed down
Joshua
Stayed 2 nights in Mar 2024
2/10 Terrible
Sharon
Mar 23, 2024
This property looks like a war zone , rooms need a lot of work, noisy young kids through the night, better off in a caravan park, would not recommend
Rooms stated no smoking with a fine of $350 but bedclothes smelled of cigarettes and smloke detectors had been covered up. The blacony door was wide open when arrived and found it impossible to close. The tennis court had a net half ripped apart and weeds throughout the surface. Thr bath and shover were stained. No one was at reception when arriving or departing.
Extremely noisy all night, it seemed drug affected or alcohol affected people were around the site with lobby doors opened all night without a receptionist. Dog barking all night too. The hotel charged $221 even after I paid Last Minute my $20 deposit.
Absolutely hated the place as its very rundiwn and other potential guests should beware.
David
Stayed 1 night in Mar 2024
2/10 Terrible
Nicholas
Traveled with partner
Mar 10, 2024
Very simple the place needs to be knock down its run to the ground.
So many problems you don’t want to know.
Nicholas
Stayed 1 night in Mar 2024
8/10 Good
Marilyn
Traveled with partner
Mar 8, 2024
Liked: Cleanliness, staff & service
Lovely location, very comfy bed. Great room, but 6 flights of stairs( we are elderly)
The motel needs a lot of restoration . Very old( must have been very grand when built) but needs repairs, painting etc
The pictures shown of the property need to be updated as it is very run down and looks like it has been that way for a long time. The main entrance smelt and walking through the corridors we could smell cigarette smoke. The tap in our bathroom fell off whilst showering. There were holes in our ceiling. The remotes to the air conditioning unit and tv didn’t have enough batteries so we had to keep swapping them to use them. Someone knocked on our door at 11.30pm and woke us up. The pool wasn’t clean. The vending machine only had a couple of random items in it. The front desk is not manned 24/7. Would not recommend. Don’t waste your money