Columbia River Hotel, Ascend Hotel Collection

2.5 star property

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Cozy space with a large stone fireplace, comfortable seating, and large windows offering views of the outdoors.
Experience a welcoming atmosphere in our spacious lobby, featuring comfortable seating areas and a grand staircase.
Relax in our serene courtyard surrounded by lush greenery and a swimming pool.
Enjoy a meal with panoramic views of the surrounding landscape from our restaurant, featuring high ceilings, large windows, and comfortable seating options.
Enjoy meals in this elegant dining area with a high ceiling and comfortable seating options.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym

Explore the area

Map
3223 Bret Clodfelter Way, The Dalles, OR, 97058
  • Columbia River Gorge National Scenic Area
    ‪1 min walk‬
  • The Dalles Dam Visitor Center
    ‪17 min walk‬
  • Sunshine Mill Winery
    ‪2 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Balcony (Efficiency, Water View)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Pool View (Efficiency, Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Balcony, Water View)

8.0 out of 10
Very good
(1 review)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Efficiency, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Columbia River Hotel, Ascend Hotel Collection

The Dalles hotel steps from Columbia River Gorge National Scenic Area
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Columbia River Hotel, Ascend Hotel Collection offers 112 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This The Dalles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Columbia River Hotel, Ascend Hotel Collection features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 2964 square feet (275 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2024.

Columbia River Hotel, Ascend Hotel Collection is a smoke-free property.

Portage Grill - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Full Bar, Beers on Tap. - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Full Bar, Beers on Tap.
  • Portage Grill

Things to do

  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,964 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from June to September

Property is also known as

Shilo Inn Suites Dalles
Shilo Inn Suites Hotel Dalles
Shilo Inn Suites Hotel The Dalles
Columbia River Hotel, Ascend Hotel Collection Hotel
Columbia River Hotel, Ascend Hotel Collection The Dalles
Columbia River Hotel, Ascend Hotel Collection Hotel The Dalles

Columbia River Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 83 out of 164 reviews
Rating 8 - Good. 42 out of 164 reviews
Rating 6 - Okay. 21 out of 164 reviews
Rating 4 - Poor. 12 out of 164 reviews
Rating 2 - Terrible. 6 out of 164 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the middle building, which is 3 stories and has NO ELEVATOR (we were told they were 'grandfathered in' so didn't have to put one in--they should do it anyway!!!). The 1st floor is UP 1 flight of stairs! Since we were on the 2nd floor, we had to drag our heavy suitcases up 2 flights. We were offered a luggage rack for our luggage, but what good does that do when you have NO ELEVATOR? We saw several seniors trying to drag their suitcases up and down the stairs. Their signs are extremely confusing, with arrows pointing every which way, but upon trying to exit the building, we got down to the first floor and there were no signs at all to say where the exit was. In an emergency, this is unacceptable. The room doors don't close unless you really yank them shut. There is no freezer in the fridge. The shower was VERY slippery. How hard would it be to put non-skid strips in???? DANGEROUS! Only warm water in the shower at 10 at night. 2 sinks, but only 1 had built-in soap dispenser, so what good is the other one? The ice machine was unplugged so we couldn't get any ice, which we needed since there was no freezer in the fridge. This property is old, and it shows. No breakfast was offered, either. For what they charge, I expect a LOT more. Including an ELEVATOR!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so much more comfortable than Holiday In . The restaurant onsite has great menu selection and taste great. View is amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good choice

Great location. Beautiful room. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra L

Traveled with family and small children, Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff was awesome. They don’t have complimentary breakfast anymore and that wasn’t made clear when we reserved. They have a little breakfast cafe they just opened the prices are reasonable and the people who work here are great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!!
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was pretty good. But were told their breakfast was “unavailable” when we arrived. When traveling with kids, having continental breakfast is a must for us. Having to find somewhere for breakfast was very inconvenient.
Stayed 1 night in Apr 2025

2/10 Terrible

Paula S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a pleasant stay at all!!!

We booked a river view. This was the poorest river view I have ever seen, even with going out onto the balcony. We had to call the front desk as television not working she came down and fixed it. Also had to let her know the deadbolt on room door not working. We had to be switched to an upstairs room as none downstairs available. No help was offered to carry everything up the stairs after we packed our thing up to move. The bottom of the bathtub was disgusting. We had looked forward to a nice stay with a great view and were totally disappointed. The person working the front desk was not real pleasant either.
Stayed 1 night in Apr 2025

4/10 Poor

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Buffy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was updated and clean - water was hot beds comfy on first floor windows faced parking lot a tad bright
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have breakfast because they were understaffed. But staff was very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and fantastic river views from the room. Ate with our kids at the restaurant and we all had really good food. Our room was very nice woth comfy beds and pillows.
Stayed 1 night in Mar 2025

10/10 Excellent

RALPH

Stayed 1 night in Mar 2025

10/10 Excellent

Cindie

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The redone rooms were beautiful, and the beds were VERY comfortable. The fan stayed on all night which for me is a big deal, and the price was great. The lobby is stunning as well. Very great choice in The Dalles.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tanja

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The grounds need some TLC Room was great
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Very quite.
Stayed 1 night in Mar 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Staff & service, room comfort
Disliked: Cleanliness
Over all, great stay. The only thing, there was leftover hair in the bathroom from the previous guest. :( Also, needs blackout blinds. The crack about the blinds let light through.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Beds were extremely comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Patti

Stayed 1 night in Feb 2025