Hilton Garden Inn Tewksbury Andover

3.0 star property

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Photo gallery for Hilton Garden Inn Tewksbury Andover

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Restaurant
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
4 Highwood Drive, Tewksbury, MA, 01876
  • Lowell General Hospital Saints Campus
    ‪7 min drive‬
  • University of Massachusetts Lowell
    ‪8 min drive‬
  • Tewksbury Hospital (Massachusetts State Infirmary)
    ‪8 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Tewksbury Andover

3-star Tewksbury hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a microwave in a common area.
Hilton Garden Inn Tewksbury Andover offers 227 accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Hilton Garden Inn Tewksbury Andover features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in October 2023.

Hilton Garden Inn Tewksbury Andover has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 11.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • In a provincial park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Renovated entire property - October 2023
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 11.95 for children
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011312950
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andover Holiday Inn
Andover Tewksbury
Holiday Inn Andover
Holiday Inn Andover Hotel
Holiday Inn Andover Hotel Tewksbury
Holiday Inn Tewksbury
Holiday Inn Tewksbury Andover
Tewksbury Andover
Tewksbury Andover Holiday Inn
Tewksbury Holiday Inn
Holiday Inn Tewksbury Andover Hotel Tewksbury
Holiday Inn Tewksbury Andover Hotel

Hilton Garden Inn Tewksbury Andover Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 494 reviews
Rating 8 - Good. 86 out of 494 reviews
Rating 6 - Okay. 38 out of 494 reviews
Rating 4 - Poor. 17 out of 494 reviews
Rating 2 - Terrible. 24 out of 494 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cinthia, Yonkers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I walked in I was greeted by the ladies at the front. Friendly staff. The bartender was awesome.
Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

2/10 Terrible

joseph

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I paid for breakfast and they were out of everything! including regular coffee No hot water in the shower day 1 Staff was mixed 1st day really nice guy very helpful 2nd day the Girl working the desk wouldn't get off the cell phone to help a line of guests The sound of an exhaust fan going bad got no sleep!
Stayed 2 nights in Oct 2024

10/10 Excellent

Farhad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location right off the highway while seeing friends in nearby Tewksbury. We were easily able to get an Uber/Lyft to and from, not more than a 10 minute wait for them either past midnight on a Saturday. Excellent, friendly and accomodating staff, late night food basics were also very close by, including the gas station, less than three minutes away. Will be popping in again.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym and pool are excellent, the room’s beds were comfortable, and the bath and whole bathroom were spacious. It also has a water bottle filling fountain. There’s a gas station right in front, conveniently, and it’s near a highway. We would definitely return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anny

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena quedarse aquí, lo recomiendo
Stayed 2 nights in Nov 2024

10/10 Excellent

Jarbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Creig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Nov 2024

2/10 Terrible

Balboza

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed here for $200 a night, including breakfast, but was very disappointed with the experience. The breakfast was subpar, with stale sausages and bagels that seemed past their prime. To make matters worse, the kitchen staff member in charge repeatedly harassed my family, asking for a breakfast token that we never received at check-in. She was rude, impatient, and unprofessional, making the entire experience uncomfortable. Frustrated, we decided to leave without eating and requested a refund for the breakfast portion, but the hotel refused. This is not the level of service I expected for the price, and I won’t be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. It was recently refurbished and has a lovely open, airy and clean feel. Staff certainly made me feel that nothing much was a bother and they were easy going, friendly and helpful. They actually served food as well as a selection of convenient snacks and drinks which you could easily pick up and charge to your room. There’s a Cracker Barrel just 5mins away which is fantastic for breakfast or other. All round, a great place to stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer relations, welcoming staff. Efficient check in and check out. Clean room, and comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tewksbury
The hotel was very nice. The gentleman at the check in desk was very friendly. The room was clean and modern. I would recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanor

Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quite area. Staff very accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Karina, Santa Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was very clean and the staff was always available and nice.
Stayed 5 nights in Oct 2024

10/10 Excellent

Toni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Jul 2024