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Crowne Plaza Terrigal Pacific by IHG

4.5 star property

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Photo gallery for Crowne Plaza Terrigal Pacific by IHG

Outdoor pool, sun loungers
On the beach
On the beach
2 restaurants, breakfast served
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Bar
  • Room service
$167
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Pine Tree Lane, Terrigal, NSW, 2260
  • Terrigal Beach
    ‪2 min walk‬
  • The Skillion
    ‪7 min walk‬
  • Copacabana Beach
    ‪12 min drive‬

Room options

View all photos for Club Suite, Club Lounge Access (Pacific)

Club Suite, Club Lounge Access (Pacific) | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, Club Lounge Access (Pacific)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Courtyard view

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(21 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Balcony, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Balcony, Pool View

8.8 out of 10
Excellent
(11 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, Club Lounge Access (Terrace)

Club Suite, Club Lounge Access (Terrace) | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, Club Lounge Access (Terrace)

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

View from room

Premium Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(17 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Club Lounge Access, Pool View (Balcony)

Club Room, 1 King Bed, Club Lounge Access, Pool View (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Club Lounge Access, Pool View (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Courtyard view

Standard Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Club Lounge Access, Pool View (Balcony)

View from room

Club Room, 2 Queen Beds, Club Lounge Access, Pool View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, Club Lounge Access

Room amenity

Club Suite, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Club Suite, Club Lounge Access (Pine)

Room amenity

Club Suite, Club Lounge Access (Pine)

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

View from room

Premium Room, 1 King Bed, Balcony, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Terrigal Pacific by IHG

4.5-star Terrigal hotel walkable to Terrigal Beach
Catch some rays at the beach or spend the day relaxing at Crowne Plaza Terrigal Pacific by IHG's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Crowne Plaza Terrigal Pacific by IHG offers 199 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Endota Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Terrigal Pacific by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Terrigal Pacific by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Seasalt Restaurant - This beachfront restaurant serves breakfast and dinner. Reservations are required.
Lord Ashley Bar/Lounge - Overlooking the ocean, this cocktail bar serves lunch and light fare. Open daily.
Terrigal Beach House - This beach bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 49 for adults and AUD 22 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Lord Ashley Bar/Lounge
  • Seasalt Restaurant
  • Terrigal Beach House

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 49 for adults and AUD 22 for children
  • Self parking fee: AUD 35.00 per day
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Terrigal
Crowne Plaza Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal, South Pacific
Crowne Plaza Terrigal Hotel

Crowne Plaza Terrigal Pacific by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

Guinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service and great breakfast

Great service, clean rooms, and good view of the beachfront. Comfortable bed and loved hearing the sound of the waves from the room. Great buffet breakfast with included barista coffee - will be back.
Stayed 5 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Apr 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, well appointed. Good sized rooms and bathrooms. Convenient location in Terrigal.
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Stayed 1 night in Apr 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with our stay, the staff were great and the hotel and room looked alot better than online footage. The breakfasts were really good with amazing views and proactive staff visibly working hard to get everyone welcomed and seated. Unfortunately, however, this was the only meal that was good in our four days of dining. The rest of the food offered here, including room service, was very poor choice and quality, a stark contrast to the beautiful breakfasts Im afraid.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classy with friendly staff...
Stayed 2 nights in Apr 2025

8/10 Good

Erefili

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good hotel. Parking fee is too high for guests booked at hotel. Could benefit with an extra barista working during morning busy breakfast shift.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza

First time staying here. The hotel is perfectly situated. The staff are lovely and helpful. The room is spacious, clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location / heated pool / parking
Stayed 2 nights in Apr 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the beds very used uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, property conditions & facilities
Look! It's a lovely hotel, beautifully positioned, immaculately clean and functional rooms etc. But little thing annoyed me. The check in was poor. After a wait of around 7 minutes, no apology. An then it just seemed an incredibly long process - much longer than most hotels. And with a prepaid booking, and my credit card already scanned, they bizarrely demanded Photo ID. In the lovely bathroom, with a lovely bath, the penny-pinching meant that all they provided was liquid soap, secured high on the wall in Fort Knox fashion, way above any reach from anyone in the bath. For heavens sake, Crowne Plaza, provide a small block of real soap. In summary, a hotel just not providing those elements which justify its high prices.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Enrico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining was below par. Food was disappointing
Stayed 1 night in Mar 2025

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could keep it simple and genuine. Here's a sample response you can tweak based on your experience: --- "We really enjoyed our stay! The room was comfortable.staff were friendly,location was perfect.amenities were great.Everything was clean and well-maintained, and we felt really welcomed. We’d definitely consider staying again. --- Want me to tailor it more based on what you liked? Just let me know what stood out to you.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view and inside the hotel stairway
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Traveled with partner
Lived the location and convenience to beach and restaurants. Enjoyed walking the beach areas and boardwalk
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy and Dated

We booked what we believed to be a special room facing the ocean with a balcony. Huge mistake as it overlooked a club that hosted a rowdy noisy crowd of people until 2am the first night of our stay. Despite ear plugs and a sleeping pill for jet lag, no rest was to be had. The facility and rooms are dated and the entire facility needs modernization top to bottom. The air con wasn’t operating properly in the hotel restaurant and we needed blankets while eating. The location overlooking ocean is great but the hotel and surrounding venues did not lend themselves to a relaxing get away.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025