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Holiday Inn Express & Suites Terrace by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Property amenity
Standard Room, 1 King Bed | Minibar, individually furnished, desk, laptop workspace
Minibar, individually furnished, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Chances Terrace
    ‪3 min drive‬
  • Mills Memorial Hospital
    ‪4 min drive‬
  • Skeena Valley Golf and Country Club
    ‪5 min drive‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Minibar, individually furnished, desk, laptop workspace

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Minibar, individually furnished, desk, laptop workspace

Suite, Multiple Beds

  • 377 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Minibar, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Holiday Inn Express & Suites Terrace by IHG

Terrace hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Terrace by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Terrace by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 625 reviews
Rating 8 - Good. 166 out of 625 reviews
Rating 6 - Okay. 31 out of 625 reviews
Rating 4 - Poor. 12 out of 625 reviews
Rating 2 - Terrible. 12 out of 625 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Cleanliness
Room was paid for but they asked for a deposit 😕
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Marina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property
Stayed 2 nights in Nov 2024

10/10 Excellent

Anders

Stayed 1 night in Oct 2024

2/10 Terrible

Alishia

Stayed 2 nights in Oct 2024

10/10 Excellent

Lorna

Stayed 5 nights in Jul 2024

10/10 Excellent

Shahrzad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay,
Stayed 3 nights in Nov 2024

8/10 Good

Eloyd, Arras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ALEXANDER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big comfortable room, friendly staff. Goid breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. New and clean hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family outings. Pool was fun for the family
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Comfy beds. Clean. Decent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows are comfy. The staff are very friendly and accommodating. Our stay was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Desmond, Kitimat

Stayed 1 night in Sep 2024

8/10 Good

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, lots of parking and helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

John, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay after a long travel day. Room was nicely sized and allowed for a good sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Geraud

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain view
Stayed 1 night in Sep 2024

8/10 Good

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
The bottom of the doors of the shower could be clean better there was children crying down the hallways at about 9:00 PM and people slapping doors after 10, but that is not the properties fault. It was a great spacious clean room pillows are awesome. The bed was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrace trip
Room was large and new.
Stayed 1 night in Oct 2024

10/10 Excellent

trisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property! Very clean and very accommodating staff. Loved the location too!
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara, Prince Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast bar. New, clean, bright, roomy.
Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Our pet friendly room was near the door and elevator and the noisy patrons kept him up all night. Not a good rest
Stayed 1 night in Sep 2024

8/10 Good

Melanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When you book on the booking sites pay attention rates change on you. They won’t change them. Overall nice hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hamidreza

Stayed 1 night in Sep 2024