A rooftop terrace, tour/ticket assistance, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Housekeeping is available once per stay.
Casa Santi H offers 4 shared accommodations with portable fans. Each accommodation is individually decorated. Beds feature premium bedding. This Tepoztlán hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided once per stay.
Casa Santi H features a rooftop terrace, barbecue grills, and tour/ticket assistance. Wireless Internet access is complimentary. This Tepoztlán hotel also offers a garden, a picnic area, and a water dispenser. Onsite uncovered self parking is complimentary.
Casa Santi H has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Conveniences
Virtual front desk
Water dispenser
Guest services
Housekeeping (once per stay)
Tour and ticket assistance
Outdoors
Barbecue grill
Firepit
Garden
Picnic area
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Individual decor
Portable fan
Shared accommodations
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Duve mobile app before check-in
Access methods
Host will greet you, key retrieval
Pets
Pets allowed for an extra charge of MXN 350 per pet, per stay
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: MXN 350 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Casa Santi H Hotel
Casa Santi H Tepoztlán
Casa Santi Tranquilo H
Casa Santi Puerto Dreams
Casa Santi H Hotel Tepoztlán
Casa Santi H Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Todo muy bien, Fabiola muy amable y siempre respondía en whats. La estancia fue muy tranquila y el roof está deli para pasar una mañana soleada
Lo recomendamos mucho si quieren una estancia tranquila y desconectarse un rato
Beautiful property! Just like the pictures. I absolutely LOVED all the windows and natural light. We got the bigger room, that’s in the corner so there was more privacy, I noticed the 2 other rooms windows kind of face out to the yard and you would have to keep your curtains drawn the whole time for privacy. We didn’t have a car so we had to rely on Adrian to call us a taxi to get into town (10 mins. ~60-100 pesos). We did walk back once and we got to check out a lot of shops between the hotel and the downtown we would have otherwise missed. I recommend befriending your Uber from the airport and making a deal to bring you back to Mexico City/ negotiate a price, bc it’s 1.5 hour drive and Uber doesn’t work out there… There’s also a couple friendly cats and dogs on property :)
The property is a beautiful, secluded site. A bit difficult to find but well worth the effort. Beautiful terrace with the noise of the river running nearby. The lady who greeted us and showed us around was very polite and helpful.
Increible lugar, me encantó el servicio y que es petfriendly, tiene una vista maravillosa y la estancia es muu acogedora.
Arlethe
Stayed 2 nights in Jul 2024
6/10 Okay
Andes de
Sep 20, 2024
Disliked: Property conditions & facilities
Se veia mas padre en la fotos y siento que hay opciones que luego me entere que son mejores en calidad precio. La alberca no estaba en función y batallé con el agua caliente. Fuera de eso la habitación se veia limpia.
El lugar está bien si llegas en coche. Las instalaciones en si no están mal, pues mucho mobiliario es nuevo. Pero en la noche nos quedamos sin agua caliente y al otro día no había agua, había un poco olor a caño y el baño no jalaba bien. Tuvimos la mala suerte de tener en la habitacion contigua a unos chav@s que andaban de fiesta y se escucha todo y nadie que los calle.
Esta muy lindo para personas que les gustan las habitaciones tipo cabaña, pero deben tener mucho cuidado con los insectos que hay dentro de la habitación.