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Hotel Palmas Teotihuacan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palmas Teotihuacan

Terrace/patio
Lounge
Fountain
Classic Room | Down comforters, individually decorated, laptop workspace, soundproofing
Family Cabin, 2 Bedrooms, Non Smoking, Garden View | Living area | 32-inch LED TV with digital channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
3 Cda. López Mateos Teotihuacan Centro, Teotihuacan, MEX, 55800
  • Divino Redentor Cathedral
    6 min walk
  • Calzada de los Muertos
    2 min drive
  • Palacio de Tetitla & Palacio de Atetelco
    2 min drive
  • Mexico City (MEX-Mexico City Intl.)
    59 min drive

Room options

View all photos for Classic Room

Classic Room | Down comforters, individually decorated, laptop workspace, soundproofing

Classic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 2 Bedrooms, Non Smoking, Garden View

Family Cabin, 2 Bedrooms, Non Smoking, Garden View | View from room

Family Cabin, 2 Bedrooms, Non Smoking, Garden View

  • 538 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Garden view

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 2 Bedrooms, Garden View

Family Cabin, 2 Bedrooms, Garden View | View from room

Family Cabin, 2 Bedrooms, Garden View

  • 689 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds

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About this property

Hotel Palmas Teotihuacan

3-star hotel in Teotihuacan Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and concierge services.
Hotel Palmas Teotihuacan offers 14 accommodations with complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This Teotihuacan hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Palmas Teotihuacan is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:30 AM on weekdays.
Hotel Palmas Teotihuacan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 135 to 215 for adults and MXN 90 to 165 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LED TV with digital channels

More

  • Connecting rooms available
  • Individual decor
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 15 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 250.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 135 to 215 for adults, and MXN 90 to 165 for children
  • Rollaway bed fee: MXN 250.0 per day
  • Bed sheets fee: MXN 150 per bed, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
There is limited hot water on site
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

HOTEL PALMAS TEOTIHUACAN Hotel
HOTEL PALMAS TEOTIHUACAN Teotihuacan
HOTEL PALMAS TEOTIHUACAN Hotel Teotihuacan

Hotel Palmas Teotihuacan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Gerhard, Germany

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is very well kept and the hosts are very friendly and helpful. I was in need of medical treatment and ask the owner if he knows a Dr. Without hesitation he offered to drive to a Dr. This is more then anyone can ask for.
Stayed 1 night in Feb 2020

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent place to relax and enjoy site seeing. Will use them again. Very clean and friendly host
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice room, wonderful personnel, but accessibility to reception and housekeeping a bit difficult. Restaurant personnel were helpful to compensate.
Stayed 1 night in Aug 2024

8/10 Good

Erika

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Concepcion

Stayed 1 night in May 2024

8/10 Good

alma rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son muy pequeñas
Stayed 1 night in May 2024

8/10 Good

Pablo

Stayed 2 nights in Apr 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y co
Stayed 1 night in Jul 2023

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su fuente
Stayed 1 night in Feb 2023

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno hotel
Nos dieron la habitacion No 14 y el espacio de la regadera del baño es pequeño ademas de que su diseño es algo incomodo. Por lo demas es bueno este hotel aunque la relacion precio/calidad no es tan alta; siento que es caro en compaacion con la calidad del hotel y sus servicios
Stayed 1 night in Jun 2022

10/10 Excellent

Rosney Alfaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

JOSE MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Que hice mi reserva y resulta q al llegar no aceptaban a mis perrehijos y en internet aparece q si y llame y m dijeron q no había problema q los llevara de todo lo demás es un buen hotel y muy limpio
Stayed 1 night in Nov 2019