A casino, a poolside bar, and a seasonal outdoor pool are available at this hotel. Other amenities include a 24-hour front desk, express check-out, and a convenience store.
Pala Casino Spa And Resort offers 507 accommodations with air conditioning. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.
Guests under 21 years old are not allowed in the swimming pool or hot tub.
Pala Casino Spa And Resort features a casino, a seasonal outdoor pool, and a terrace. A poolside bar is on site where guests can unwind with a drink. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. The property has a 24-hour front desk.
Pala Casino Spa And Resort has designated areas for smoking.
Languages
Arabic, Chinese (Mandarin), English, Filipino, German, Korean, Lao, Spanish, Vietnamese
Property amenities
Internet
Available in all rooms: High-speed internet
Parking and transportation
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Food and drink
A poolside bar
Things to do
Casino
Seasonal outdoor pool
Shopping
TV in common areas
Family friendly
Grocery/convenience store
In-room crib
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Vending machine
Guest services
Multilingual staff
Porter/bellhop
Outdoors
Garden
In the mountains
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
15 accessible parking spaces
No elevator
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
10 floors
Built in 2004
Designated smoking areas (fines apply)
Tuscan architecture
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Deep soaking bathtub
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
42-inch TV
Pay movies
More
Air conditioning
Desk
Heating
Laptop workspace
LED lighting
Separate sitting area
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests younger than 21 are not permitted in the hotel pool.
Renovations and closures
The following facilities or services will be unavailable from March 20 2024 to March 19 2026 (dates subject to change):
Hot tub
Swimming pool
The following facilities will be closed during the winter:
Bar/Lounge
Swimming pool
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Fitness facility
Full-service spa
Health club
Outdoor pool
Sauna
Hot tub
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Fitness facility
Full-service spa
Health club
Outdoor pool
Public bath
Sauna
Hot tub
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per stay
Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
Faxes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Parking
Phone calls
Self parking
Valet parking
WiFi access (may be limited)
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the swimming pool or hot tub
Property is also known as
Pala Casino Spa Resort
Pala Casino Spa
Pala Casino Spa And Pala
Pala Casino Spa And Resort Pala
Pala Casino Spa And Resort Hotel
Pala Casino Spa And Resort Hotel Pala
Pala Casino Spa And Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The only thing I really didn't like was the smokiness in the casino - even though Pala has non smoking areas, it really didn't seem to make a big difference.
Not much to do there but gamble. No other activities except perhaps drink at the bar and watch a band. Unfortunately the slots are so tight it's not worth it to gamble!
The drain in the tub was not working. The toilet also wasn’t flushing properly. The towels did not absorb moisture and were actually shedding. My check in was difficult. Thought it was resolved. Received a call at 1 am to say I would need to switch rooms for the next night. Offered a $50 food comp which was not honored. Had to provide my credit card again. Was told I could stay in the original room but not receive the $50 comp. Offered to me for all my inconvenience.
My husband and I enjoyed our stay for 3 nights at Pala. The hotel was clean, the room was spacious and clean as well. We liked how they have someone by the elevator to check your room key before allowing you to go up, made us feel safe.
The only restaurant we enjoyed was the noodles restaurant. They can offer more options and better options as well.
Also, the shower head needs to be changed. As the water was coming out it was hard and it hurt. We had to wash our faces facing down 😅 funny and not funny.
So I am knocking down a star for the shower head and lack of better restaurants.