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Mercure Telford Centre Hotel

4.0 star property

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Welcome to Mercure Hotel, located at the Telford Centre, with a modern design and a prominent entrance.
Relax in our inviting lobby, featuring a spacious seating area with comfortable chairs and sofas, complemented by a patterned carpet and elegant artwork.
Relax in a stylish room with a large bed, wall-mounted lamps, and a geometric pattern on the wall.
Guests can check in at the central reception desk, surrounded by a modern design with geometric patterns.
Relax in our inviting lobby, featuring a central bar and comfortable seating areas.

Popular amenities

  • Spa
  • Air conditioning
  • Pool
  • Parking available
  • Bar

Explore the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Telford Shopping Centre
    ‪5 min walk‬
  • The International Centre
    ‪12 min walk‬
  • Iron Bridge
    ‪11 min drive‬

Room options

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(43 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible (Accessible)

Room, 1 Double Bed, Accessible (Accessible) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

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4.2 out of 5, Very Good, (859)
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About this property

Mercure Telford Centre Hotel

4-star Telford hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Mercure Telford Centre Hotel features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. Event facilities measuring 4004 square feet (372 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Telford Centre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Iron Masters Restaurant - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 272 out of 605 reviews
Rating 8 - Good. 173 out of 605 reviews
Rating 6 - Okay. 80 out of 605 reviews
Rating 4 - Poor. 37 out of 605 reviews
Rating 2 - Terrible. 43 out of 605 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

asena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I’m able to get off the train and walk straight to the hotel which is less then 5mins walk
Stayed 2 nights in Apr 2025

2/10 Terrible

Emma

Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception arrival was pleasant, my room was great: large double bed, good size bathroom, TV and heating. Had a fabulous hair dryer which most hotels don't provide, normally they haven't got enough power and then takes ages to dry your hair. Breakfast was wonderful, from full English to continental breakfast. The staff during breakfast service were amazing, very friendly and always topping up the breakfast stands. They have a fabulous swimming pool and gym to add. I would highly recommend to anyone who would like a comfortable stay. And it's also only a short walk from the station too.
Stayed 1 night in Apr 2025

4/10 Poor

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had quite a pleasant stay up to the point that I was woken at around 8 am to the sound of drilling, banging, then at around 9am a lady knocked on my door and asked if I was checking out ! I told her that I had until noon and then mentioned the noise that I had been woken up to , she just shrugged her shoulders and said they are fixing doors ! So decided to check out on arrival at check out desk the lady just asked for room number and didn’t even ask if my stay had been ok, if she had have done I would have told her about my experience,I feel really sad that I wasn’t told that there would be noise disruption and I certainly didn’t expect a knock on my door to ask if I was checking out, very disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t return

Dissapointed to be stung for £10 parking when no other option available and the delights of a couple screaming at each other from the neighbouring room at 1am. Room was the other side of the leisure facility, stunk of swimming pool, worn carpets and just plain tired.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel were just outstanding. My father had passed away and my sister and brother both stayed the night of the funeral and honestly they made our stay better. It was spotless and they have the comfiest beds. Going back in May.
Stayed 3 nights in Mar 2025

8/10 Good

Ojaswini

Liked: Cleanliness, amenities, property conditions & facilities
Depends on the price . Whatever you get quoted add £10 for car parking charges. Otherwise other basic hotels offer overnight parking for £1.60 at Southwater. This was a weekend stay and was a great location. Walkable to train station and shopping centre and huge car park. The onsite pool and steam room and sauna are a great bonus for the morning after a great night out.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

4/10 Poor

Jason

Traveled with group
Disliked: Cleanliness

Such a shame

Started well but then when room was cleaned they left the rubbish bag on the bathroom side next to the sink... £24 just to hire some darts for a quick throw... Mould on net curtains , condensation on window Shower that had to be angled just to make sure water stayed in bath , if turned too much the hose kinked and stopped the water coming out.. Little things could improve
Stayed 2 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't live locally and was meeting some friends for dinner. I was made to feel really welcome at the hotel, the room was clean and really spacious. The bed was so comfy and the shower was lovely.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Stayed 1 night in Mar 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

susana

Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

ACCESSIBLE ROOM ARE NOT ACCESSIBLE

I ordered an accessible room, when checking in I was informed that all accessible room came with a bath which in the end makes the room "non accessible" I was then given a normsl room with no hold bars and no emergency bottons, also the room did not have a phone, so impssible to call for help. This hotel should not sell its self a accessible hotel if the rooms are not.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Gabriel

Stayed 5 nights in Mar 2025

10/10 Excellent

Simone

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Devakumaran

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water, one day yes and one day no. I stayed there 11 days, imagine how it was!
Stayed 11 nights in Mar 2025

10/10 Excellent

Paula, Llandudno Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in particular was excellent. Staff couldn't do enough for us. Lovely stay!
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with family
It was ok the staff were generally friendly , information on the leisure facilities needs to be available at the main desk . No hot water in the morning I did report this to the receptionist and was advised it was something that was affecting that side of the hotel - too many people trying to shower at once .
Stayed 1 night in Mar 2025

10/10 Excellent

Eilir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025