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The Telford Hotel, Spa & Golf Resort

4.0 star property

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Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes
Meeting facility
2 bars/lounges
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Blists Hill
    ‪9 min walk‬
  • Iron Bridge
    ‪6 min drive‬
  • Telford Shopping Centre
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

In-room safe, desk, laptop workspace, iron/ironing board

Mercure Telford Centre Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, (585)
The price is $269
per night
includes taxes & fees
May 24 - May 25
Mercure Telford Centre Hotel

About this property

The Telford Hotel, Spa & Golf Resort

4-star Telford hotel close to Blists Hill
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Telford Hotel, Spa & Golf Resort features a golf course and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4133 square feet (384 square meters) include conference space. This eco-certified hotel also offers a health club, spa services, and a terrace. Complimentary self parking is available on site.

The Telford Hotel, Spa & Golf Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 705 reviews
Rating 8 - Good. 249 out of 705 reviews
Rating 6 - Okay. 75 out of 705 reviews
Rating 4 - Poor. 25 out of 705 reviews
Rating 2 - Terrible. 9 out of 705 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Wes

Liked: Staff & service
A solid big hotel venue. Unfortunately my room was very cold. Radiators on full but only luke warm. Air con with no manual override. Should expect to have to wear jumpers in bed but that’s what it came to. They fixed it for the second day, however
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing weekend

We stayed here for two nights. The Hotel is very relaxing and the staff are all really helpful. The room was very quiet, stylish and clean. There were a couple of things to make it better, cobwebs on the ceiling (high up and only noticed when in bed) and the grout in the shower was stained. The food and drink were all really good and we would recommend the breakfast! We would most definitely go back again as we didn’t use the spa on this occasion
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Excellent hotel and spa
Stayed 1 night in Jan 2025

8/10 Good

W H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gina

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Room comfort
Staff were friendly and helpful, the breakfast was excellent, however the cleaning could have been better particularly areas like the back of the bathroom door you see when using the room
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely, quality hotel. First class service. Nice large rooms. Excellent food. Definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Stayed 2 nights in Dec 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, clean and quiet.
Stayed 1 night in Nov 2024

6/10 Okay

ann

Traveled with partner
Liked: Cleanliness
not our type of hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey, Lewis Center

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities
Breakfast was just lukewarm. No service at all. Tiny bathrooms and tired overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will stay here again

Great all round. I usually stay in three different hotels per week and this place is on my “will revisit” list. Comfortable & clean with friendly staff. Rooms are a little dated but the powerful hot shower and the super fast WiFi make up for that. Only tried one meal in the restaurant but the food was great too.
View from my room window
Cheers
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Half Term break

Really lovely hotel. Lovely and clean, staff were very friendly. Excellent value for money, really good breakfast and spa. Excellent location for visiting the Blists Hill Museum, within walking distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Excellent venue to relax in

Only there for one night but had 20% off food and drink through Hotels.com due to loyalty scheme. The hotel facilities were excellent and the food in the restaurant was excellent as was the breakfeast. As well as the location being perfect for visiting local sites we would have to commend the staff for their helpful attitude.
View from our bedroom
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Telford hotel spa

Wonderful hotel lovely staff. Great spa. Only downside was the loudness of the bedroom doors. They were so loud and banged. They could do with a little rubber stopper like kitchen cupboards to stop the loud bang which wakes you up every time someone comes and goes
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

We’ve stayed at this lovely hotel before. We had a lovely greeting from the young lady on reception. Our room was very large, bathroom was nice, shame there’s no shower for the less abled as it was a very high bath to climb into. The room was clean but just looking a bit dated. The bed was extremely comfortable. We had a fire alarm going off intermittently one night for about an hour for which we were compensated with a free night in an upgraded room when we come back again. The breakfast buffet was really lovely with lots of things to choose from and I was so pleased to see fried bread as an option in the hot food! All the staff are really lovely and friendly too. We will definitely be returning!
The view from the restaurant
The view from the restaurant
Stayed 2 nights in Oct 2024

6/10 Okay

Tarana

Stayed 2 nights in Sep 2024