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The Telford Hotel, Spa & Golf Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, sun loungers
Terrace/patio
Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes
Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Ironbridge Gorge
    1 min drive
  • Telford Golf Club
    3 min drive
  • Blists Hill
    6 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

About this property

The Telford Hotel, Spa & Golf Resort

4-star Telford hotel close to Blists Hill
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Telford Hotel, Spa & Golf Resort features a golf course and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4133 square feet (384 square meters) include conference space. This eco-certified hotel also offers a health club, spa services, and a terrace. Complimentary self parking is available on site.

The Telford Hotel, Spa & Golf Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 676 reviews" "
Rating 8 - Good. 239 out of 676 reviews" "
Rating 6 - Okay. 73 out of 676 reviews" "
Rating 4 - Poor. 24 out of 676 reviews" "
Rating 2 - Terrible. 9 out of 676 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

James

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay at The Telford Golf and Spa. Great value for money. Very close to Ironbridge.
Stayed 1 night in Sep 2024

4/10 Poor

Christopher

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is a little jaded and in need of a refurb.I was disappointed in the deluxe double room which was small and had dirt and cobwebs in corners and on roof. Bathroom was small and no hot water in the sink. The wardrobe was dirty inside also. Was last here in 2017 when it looked a lot better!
Stayed 2 nights in Sep 2024

10/10 Excellent

Camellia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service was amazing and the staff were so friendly. The quiet atmosphere was perfect for my baby and relaxing for ourselves it was perfect for a quiet get away for our anniversary
Stayed 1 night in Sep 2024

8/10 Good

Mansoor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a stray he smell from the bathroom from the moment you open the door the whole room would smell of that. They don’t have left but have like disabled access elevator type thing which is good but it’s not very convenient. Everything else was good. Great spa and nice staff :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for an upgrade to have a view of the Ironbridge Gorge, not sure what we expected but it view was mainly off an overgrown busy in front of the window. :) the hotel was nice, they pool area was good, breakfast was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually very good but…
This hotel is very convenient for us and the reception lady was very helpful and found me a robe for use in the spa. The breakfast is usually perfect but this time there was a shortage of all the cooked items and we had quite a wait and they came out one at a time. Wish you’d go back to serving tea and coffee rather than self service horrible machines.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice the staff are very friendly 😀 nice food all ways very hot .
Stayed 2 nights in Sep 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great couple of nights here. Very good breakfast. Swimming pool area was clean and tidy. Bar prices were a little expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved staying there. The beds were comfy, the rooms clean and the pool was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, lovely friendly staff food was lovely and super clean
Stayed 2 nights in Sep 2024

10/10 Excellent

brinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice facilities. Friendly, helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room we were initially booked into had soiled bed sheets and towels which were not laundered . It looked as if the room had not been serviced at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Rollon

Liked: Staff & service
Disliked: Cleanliness
Refresh and deep clean needed.
Well situated and with access to a nice golf course. The decor is quite dated and the conditions on the pool, hammam and sauna are questionable. Lost of black mold and greenish stay in the changing room as well as around the pool and all spa facilities. Most of the venue is closed on Sunday night.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice the staff were very helpful the place was clean .
Stayed 1 night in Aug 2024

10/10 Excellent

Mathilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, comfy rooms, dog friendly, great food, loved the gym and pool. Would definitely say here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic two night stay here. The hotel’s staff are all so friendly and helpful. Our room was spacious and the bed was HUGE! Breakfast was plentiful and the minibar in the room was a bonus! Will definitely be coming back soon.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

brian

Traveled with group
m & sauna.
Stayed 1 night in Aug 2024