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The Telford Hotel, Spa & Golf Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, sun loungers
Terrace/patio
2 bars/lounges
Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Ironbridge Gorge
    1 min drive
  • Telford Golf Club
    3 min drive
  • Blists Hill
    6 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Telford Centre Hotel

Pool
Spa
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (506)
The price is $49
per night
$59 total
includes taxes & fees
Dec 8 - Dec 9
Mercure Telford Centre Hotel

About this property

The Telford Hotel, Spa & Golf Resort

4-star Telford hotel close to Blists Hill
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Telford Hotel, Spa & Golf Resort features a golf course and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4133 square feet (384 square meters) include conference space. This eco-certified hotel also offers a health club, spa services, and a terrace. Complimentary self parking is available on site.

The Telford Hotel, Spa & Golf Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 667 reviews" "
Rating 8 - Good. 239 out of 667 reviews" "
Rating 6 - Okay. 72 out of 667 reviews" "
Rating 4 - Poor. 24 out of 667 reviews" "
Rating 2 - Terrible. 9 out of 667 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

brian

Traveled with group
m & sauna.
Stayed 1 night in Aug 2024

8/10 Good

Louise

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay. The room was good, clean and a nice size. The staff were very friendly and helpful. The food was great. The pool was lovely. My family enjoyed the golf a great deal. The hotel was very pretty friendly and welcoming. We would happily recommend and are already planning a return visit in autumn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
I have stayed here 4 times now and this last stay was the best. Room was very comfortable and clean. Breakfast was quality. Will come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nixon

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Staff & service, amenities, property conditions & facilities
Ensuite extractor fan not working. Heated towel rail on permanently during hot weather. Room a bit dated. No aircon and windows have very restricted opening. Generally a nice hotel and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great golf stay
We requested a golf course view with a bath and was given both. Lovely room and staff were very efficient and friendly. Breakfast was excellent.
View from our room
The view from our room
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Lovely room on old house with view
Stayed 1 night in Jul 2024

10/10 Excellent

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
A pleasant surprise for the price! Great service, room upgrade, good food and nice pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

CA

Traveled with family
We experienced a lot of noise during the night. My 90 year old mother didn’t manage to sleep with the noise.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jasvinderpal

Traveled with family
Liked: Staff & service
The staff were very helpful and efficient ( reception and dining staff). However the rooms were a bit tired. The furniture was old and paint was coming off the bathroom door. There were no glasses in the bathroom and the tissue box was virtually empty. I tried to ring reception but the phone didn’t work. We had booked a deluxe king room but it was average.
Stayed 1 night in Jun 2024

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Telford spa
Not great as booked spa hotel as wanted to use pool and steam room etc Facilities all closed Mon as issue with chlorine levels Booked as a Birthday present for husband room fine bathroom very small and really disappointed that pool was out of action !!Felt it was not value for money
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel could be a 5* review with improvement
A modern and comfortable hotel with a lovely breakfast included in the price. The hotel is in a perfect location for exploring Telford and is set in lovely grounds. I haven’t rated it 5*s as the check in was slow due to there only being on member of staff on at reception, the pool being cold and us not getting bottles of water in our room for the first night but getting them for the second.
Stayed 2 nights in May 2024

10/10 Excellent

christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay food was very nice
Stayed 2 nights in May 2024

6/10 Okay

Norritha

Traveled with partner
Liked: Staff & service
Nice surroundings
Stayed 1 night in May 2024

10/10 Excellent

Bonsu

Stayed 1 night in May 2024

6/10 Okay

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Lack lustre overpriced mediocre 4 star
The hotel is in beautiful surroundings and the reception, bar and restaurant are relatively modern. The restaurant food is poor quality and very overpriced. I expected much more and was left feeling hungry and dissatisfied. The hotel corridors are dusty and cobwebs in the corners. Cobwebs on light fittings above the bed. Old batteries in Aircon, went to reception who swapped them for more old batteries which gave up the ghost during the evening. Why not put new batteries in? Very comfortable bed though.
Stayed 1 night in May 2024