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Mercure Telford Centre Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Serves lunch and dinner
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Telford Shopping Centre
    5 min walk
  • Telford Town Park
    12 min walk
  • Telford Ice Rink
    15 min walk

Room options

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Double Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds

  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Ramada by Wyndham Telford Ironbridge

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (785)
The price is $67
per night
$80 total
includes taxes & fees
Dec 8 - Dec 9
Ramada by Wyndham Telford Ironbridge

About this property

Mercure Telford Centre Hotel

Telford hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Mercure Telford Centre Hotel features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and 9 meeting rooms. Event facilities measuring 4004 square feet (372 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Telford Centre Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Iron Masters Restaurant - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 229 out of 506 reviews" "
Rating 8 - Good. 150 out of 506 reviews" "
Rating 6 - Okay. 62 out of 506 reviews" "
Rating 4 - Poor. 29 out of 506 reviews" "
Rating 2 - Terrible. 36 out of 506 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Excellent hotel great value for money comfortable stylish rooms. I would recommend staying here
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Good hotel water problems tho
Lovely friendly staff nice hotel but we had no hot water and had to have cold showers which resulted in us getting a partial refund
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was good for trip and staff very friendly plus bed was super comfortable. However, food in bar wasn’t great (had a pizza and garlic bread) and the bartender could not understand I wanted a normal Coke and gave me Diet Coke even after asking twice. While I got a good nights sleep, the attention to detail in regards to cleaning is severely lacking in the room. Old spiders webs, dirt, some red stuff on bedside light switch and very old hard water stains on shower seals. Would have complained but overheard at the check-in desk that they were fully booked so would not have done much good. Bottomline, nice staff and easy location off M54, but room conditions let it down massively. I do not plan to stay there again even with the low price offers. Disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

S L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff and easy checking process
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
Bad communication
Hi Unfortunately disappointed with general customer service and lack of correct communication. On arrivals after a long day of traveling and work i asked if the pool was available for use and was told yes by check in/reception staff. However then when I went to use it i was told it was closed and had been for a while and wouldnt be opening any time soon. Couldn't use the steam room or sauna either. Very disappointing as was much looking forward to some down time. The food however was lovely and the staff in the restaurant were also so polite.
Stayed 1 night in Aug 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all,, I was pleased ,,only downside was the swimming pool was closed due to repairs being done
Stayed 2 nights in Aug 2024

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 4 nights in Aug 2024

8/10 Good

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with comfortable beds and pillows! has a good restaurant, pool and spa facilities. Burger king, KFC, Costa and shopping area in walkable distance.
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Would be a 5 but pool and leisure area needs major TLC. Hotel was lovely large room good shower. Breakfast was very good great quality and lots of choice. All the staff we met were great. Main let down is the pool and spa area. Needs complete overhaul. If you booked for the spa you would be disappointed
Stayed 2 nights in Jul 2024

6/10 Okay

john

Stayed 2 nights in Jul 2024

8/10 Good

Ansar

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was brilliant just issues with lift apart from that very good
Stayed 1 night in Jul 2024

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel useful central location
Stayed 3 nights in Jul 2024

6/10 Okay

john

Stayed 1 night in Jul 2024

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking not honoured
Had a booking, went to check in and the booking was not honoured which lead to having to find alternative, more expensive accommodation
Stayed 2 nights in Jul 2024

4/10 Poor

David

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not the standards expected of a £110 pn hotel!
We arrived around midnight as the hotel had been informed in person earlier in the day. When we got to our room , (passing down corridors with napkins and cutlery scattered at random intervals) we found a trail of toilet paper scattered around the room and filling the toilet. 2 napkins lay on the floor. The duvet was creased, suggesting the bed had been used recently, confirmed by that side of the duvet being untucked and the mattress underneath creased. We were too tired to treck to reception demand a room change, especially having been told the hotel was full. While one may expect this might happen in a £50 pn hotel one doesnt expect it in a £110 pn hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Milli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel in a great location
Our 2 need time staying here. Lovely clean hotel with friendly staff. Although we did have an issue with check in this time around. Arrived just before 2pm and was told our rooms weren’t ready yet (not an issue itself as we were slightly early) but we were told to take a seat and someone would let us know when our rooms were ready. We sat waiting for over 20 mins and nothing so my partner went back to reception only to be told the rooms were ready and there must have been a miscommunication. Not the best start but everything else after that was great. The breakfast here is amazing, absolutely everything you could think of, spoilt for choice, and the staff are more than happy to help with any special requests you may have. We will be heading back later in the year for our 3rd visit with hopefully a smoother check in.
Stayed 1 night in Jun 2024

6/10 Okay

Andy

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning in the room
Everything is fine, but I was surprised to find that there was no air conditioning in the room. This was particularly disappointing as I had specifically chosen to stay on the hottest day of the year, based on the hotel's description which mentioned air conditioning.
Stayed 1 night in Jun 2024