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Hotel Garza Canela

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Garza Canela

Outdoor pool
Exterior
On the beach
Double Room, 2 Double Beds | 1 bedroom, desk
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Federal Nautla Poza Rica km 34, Colonia La Vigueta, Tecolutla, VER
  • Cienega del Fuerte State Park
    4 min drive
  • El Playon Community Center
    11 min drive
  • Maracaibo Beach
    27 min drive

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, desk

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Mar De Estrellas

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (191)
The price is $88
per night
$104 total
includes taxes & fees
Dec 8 - Dec 9
Mar De Estrellas

About this property

Hotel Garza Canela

Tecolutla hotel with restaurant
Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
Hotel Garza Canela offers 15 accommodations with air conditioning. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. This beach hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

Hotel Garza Canela has designated areas for smoking.

Continental breakfasts are available for a surcharge.
Hotel Garza Canela has a restaurant on site.

Languages

Spanish

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: MXN 80 per person
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 80 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Hotel Garza Canela Tecolutla
Garza Canela Tecolutla
Hotel Garza Canela Hotel
Hotel Garza Canela Tecolutla
Hotel Garza Canela Hotel Tecolutla

Hotel Garza Canela Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 43 reviews" "
Rating 8 - Good. 10 out of 43 reviews" "
Rating 6 - Okay. 11 out of 43 reviews" "
Rating 4 - Poor. 8 out of 43 reviews" "
Rating 2 - Terrible. 12 out of 43 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
Beautiful location, but overpriced room.
The staff and owner did do their best to make us happy. The location is beautiful on the outside, right by the beach, with garden areas and pool area also nice and cozy. The cleaning ladies were amazingly kind and kept the place clean, despite the water being out often, the toilet clogging, we had a REALLY GOOD time.The only reason I don't give it a better rating is because when I reserved the price was $76 USD, when I arrived, they charged us $120 USD which times five rooms and four nights, were a huge financial impact to my family. The rooms were very rustic, there was no WiFi, the price they charge, does not justify the amenities, except for the private beach we could enjoy. The A/C on/off switch is outside the room :( - Imagine, getting up in the middle of the night because you are cold, or hot and having to go outside the room, around the corner to turn on/off the A/C.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Bit expensive for what it offers.
Stayed 2 nights in Aug 2018

10/10 Excellent

ÁNGEL

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Todo bien.
Todo me pareció muy agradable; sin embargo, no hicieron la limpieza del cuarto.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, pésimas instalaciones, no lo remiendo en absoluto.
Stayed 2 nights in Mar 2021

4/10 Poor

Ana Luisa

Traveled with family
Disliked: Staff & service, room comfort
No tienen mucho de lo que te ofrece,no lo recomiendo
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Realicé reservación por Internet con un supuesto pago con tarjeta. Sin embrago al llegar al Hotel me enteré que no se había realizado el cobro y por tanto la reservación no estaba asegurada. Tuve que pagar en efectivo al momento de ingreso y tuve suerte de que no se hubiera ocupado el lugar, ya que realmente no había reservación.
Stayed 3 nights in Mar 2021

2/10 Terrible

Karla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola! El hotel estaba abandonado prácticamente, las fotos nada que ver con el lugar. Tuvimos que buscar otra opción.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Pésimas condiciones, todo mal, chapas oxidadas, cubre camas y fundas, sucias y demasiado desgastadas. La televisión nunca se apagó, control remoto no servía. Todo pésimo, pague las dos noches y realmente ocupe nada más la primera por necesidad
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
No tienen terminal bancaria para hacer pagos con tarjeta
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
Me gusto la ubicación, tiene su playa privada, el personal es muy atento y resolvieron todos los problemas que surgieron. No me gusto que no ponen agua en el cuarto. Aparte por Expedia me pidieron el número de tarjeta y el número secreto y al llegar y querer pagar con tarjeta, me dijeron que el pago se debería hacer en efectivo, lo que me puso en un gran aprieto porque lo que llevaba para gastar lo ocupe para el hotel, gracias a que mi hija llevaba dinero tuvimos para los gastos, y en el lugar no hay bancos cercanos. Le falta mantenimiento al hotel por ejemplo en donde se encuentra una terraza se sumió por la humedad y no lo han reparado
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Claudia Ivete

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
las instalaciones estan descuidadas, l apersona que recibe en recepcion no es nada servicial. el costo de las habitaciones no corresponde a la calidad del hotel.
Stayed 2 nights in Sep 2019

6/10 Okay

Roberto

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Para empezar la dirección me dice que es en Tecolutlas, y esta ubicado en costa Esmeralda aproximadamente 35 km más, , consulta previa en la pagina, me dice que cuenta con cafetería, así es es, cuentan con cafetería pero no tienen servicio, el costo es elevado para la calidad de infraestructura y equipamiento que tiene el hotel, el acceso a la playa, esta muy peligroso, ya al bajar se terminan las escaleras, hay piedra y desechos de construcción, que hacen peligro y difícil el acceso.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Me gusto son muy amables no me gusto no asearon la habitacion.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Teresa

Traveled with family
Liked: Property conditions & facilities
En general bien, pero falta un poco de higiene en las habitaciones.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Malo
En realidad fue complicada... Desde la llagada me dijeron que no había reservación a mi nombre, al final me dijeron que siempre sí... Una tarde nos quedamos sin luz, otra sin agua, se anuncian con Wi-Fi pero solo hay señal en la recepción. Le falta mucho mantenimiento. Cuando dejamos el hotel no habia quien me recibiera la llave y el control del aire. De verdad mal.
Stayed 2 nights in Apr 2019

8/10 Good

Foster

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
la tranquilidad del hotel es muy buena, playa en lo que cabe limpia
Stayed 2 nights in Apr 2019

4/10 Poor

Juan Carlos Germán

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal olganizados
No me respetaron la reservación que hice y Tuve que buscar otra opción
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in Apr 2019

2/10 Terrible

Gerardo David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio y pesima honestidad
No respetan la reservacion
Stayed 3 nights in Apr 2019

2/10 Terrible

Job, Cdmx

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Que ya no tenia disponible la habitación que reserve y tuve que rentar otra de Mayor costo, asas de que la limpieza es criticable.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Es un hotel muy deteriorado le falta mantenimiento necesita mejor servicio
Stayed 2 nights in Apr 2019

6/10 Okay

Alan

Disliked: Cleanliness, staff & service
instalaciones buenas pero con un pésimo servicio¡¡
No reciben pago con tarjeta. la publicidad dice que tienen internet y cuando llegas te dicen que no tienen, el restaurante solo tiene desayunos y de los cuales solo son huevos con jamon y cafe (sin pan ni tortillas) estuve dos noches y no hicieron el servicio en el cuarto, nos dejaron sin papel y sin toallas limpias, nadie se nos nos pregunto nada, nadie se acerco a preguntarnos algo ni mucho menos a dar un buen servicio, ele Hotel esta muy bonito con buenas instalaciones y muy buen lugar en, la playa es bonita y privada pero todo se opaca con la falta de servicio y criterio de la gente que atiende¡¡¡
Stayed 2 nights in Mar 2019