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Hotel Emas Tawau

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emas Tawau

Minibar, free WiFi, bed sheets
Ballroom
Superior Room | Minibar, free WiFi, bed sheets
Superior Room | Minibar, free WiFi, bed sheets
Junior Suite | Minibar, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
TB 2103, North Road, Tawau, Sabah, 91000
  • Hospital Besar Tawau
    7 min walk
  • Tawau Tanjung Market
    8 min walk
  • Tawau Fish Market
    9 min walk
  • Tawau (TWU)
    37 min drive

Room options

View all photos for Junior Suite

Junior Suite | Minibar, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Minibar, free WiFi, bed sheets

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Minibar, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Deluxe

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

Front of property

Borneo Royale Hotel

Spa
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (181)
The price is $27
per night
$32 total
includes taxes & fees
Dec 9 - Dec 10
Borneo Royale Hotel

About this property

Hotel Emas Tawau

3-star Tawau hotel with restaurant
This hotel features a restaurant, a sauna, and 24-hour room service. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel Emas Tawau offers 102 air-conditioned accommodations with minibars and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The hotel offers a restaurant. A business center is on site at this 3-star property. This Tawau hotel also offers a sauna, tour/ticket assistance, and dry cleaning/laundry services.

Hotel Emas Tawau has designated areas for smoking.

Cacao Palace - Onsite restaurant.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Cacao Palace

Things to do

  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: MYR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emas Hotel
Emas Hotel Tawau
Emas Tawau
Hotel Emas
Hotel Emas Tawau
Tawau Hotel Emas
Hotel Emas Tawau Hotel
Hotel Emas Tawau Tawau
Hotel Emas Tawau Hotel Tawau

Hotel Emas Tawau Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 10 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

CHEE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Elle, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Aged hotel with A LOT to improve
reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 1st stay at Emas Hotel Tawau
Confortable. The bed matches my sleeping conditions.

4/10 Poor

dg su, kota kinabalu

Disliked: Property conditions & facilities, room comfort
Quite and near to bus terminal
Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower

6/10 Okay

MICHAEL, Kota Kinabalu

Liked: Cleanliness, staff & service, room comfort
Good for Business Trip
Room was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.

6/10 Okay

Nurul, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Just anice hotel and did not have any problem when staying there

8/10 Good

Rose, Shah Alam, Selangor, Malaysia.

Liked: Cleanliness, room comfort
Nice hotel for honeymoon.
Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

A10G, Brisbane

Liked: Staff & service
Tawau hotel
Hotel is decent for this town as there is not too many high end places to stay if the resorts in Sipadan are full. Emas hotel has a transport service to Tawau Hillls Park Where the rainforest is still pristine with lots of native wildlife. Hotel is pretty well managed as it is owned by a local cocoa company.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Emas is definately an older hotel, however our room was spotless and comfy. The staff were the most helpful we had encountered on our trip and although it is about a10min walk from most other hotels, we felt safe walking the streets and there were a fair few eating locations near-by.

8/10 Good

Verified traveler

Liked: Cleanliness
この街ではこのホテルと決めています。
いくつもの問題はあったものの、それなりの対応はしてもらいましたので良しとしました。静かで部屋は広々、この街ではこのホテルが一番です。
Stayed 1 night in Jul 2019

4/10 Poor

Claudia, 82234 Weßling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinesische Führung hinterläßt seine Spuren!
Die Angaben in der mobilen App Version sind in wesentlichen Punkten falsch. Wir suchten ein Hotel in der Nähe des Flughafens Tawau. In der Entfernungs-Beschreibung war von 2,5 km Entfernung zum Flughafen die Rede. Die Verlinkung in der App führte uns tatsächlich ca. 3 km vom Flughafen entfernt in eine Sackgasse. Tatsächlich befand sich das Hotel Mitten in Tawau ca. 25 km vom Flughafen entfernt. Mehrkosten von 80 MYR fürs Taxi sind einzuplanen. Rezeption fand unsere Buchung von Hotels.com nicht, weil angeblich der Manager tagelang seine E-Mails nicht las. Check in dauerte dadurch 1 Stunde. Die Teppiche auf den Hotelfluren waren versifft, gehören schon lange entweder gründlich gereinigt oder ersetzt. Das Zimmer entsprach den Angaben und den Vorbewertern mit Ausnahme der angepriesenen TV-Sat-Programme (nur zwei Örtliche Sender - einer in chinesischer der andere in malaysischer Sprache - in schlechter Qualität empfangbar). Die Klimaanlage funktionierte nur sehr mäßig. Das Frühstück-Buffet war landestypisch reichhaltig präsentiert. Unbedingt den in der Gegend um Tawau angebauten Kakao probieren!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰富 离车站近 设施齐备干净

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
这家是我去沙巴性价比最高的一家 还含早 酒店设施都非常不错

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净
基本上还好

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing more than OK
Luckily we were only staying here one night. We had a cockroach greeting us at the door to the bathroom. There was alot of dust on the floor next to the bed. However, the staff was very nice and helpful. The restaurant was not great, at least not for us, maybe it depends on what you order. The breakfast was good.

6/10 Okay

TinRasDK

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Verified traveler

Fuer eine Uebernachtung ist es ok
zentral gelegen aber ziemlich altes Hotel, das eine Renovierung dringend noetig hat. Das Restaurant ist gut und guenstig,

8/10 Good

zhao-fm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点稍偏一点
干净整洁，服务不错

6/10 Okay

Verified traveler

Liked: Staff & service
处于市区边缘
这家酒店服务非常好，只是位置不和我胃口，因为是第二天去诗巴丹，所以到店时已经是晚上10点多，想在周边吃点东西但是周边只有一家KFC，其他都是商店也都关门了，没有吃东西的地方

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Not so nice area but only a 10-15 minute walk to the city so it felt quite ok!

6/10 Okay

Jari

Disliked: Cleanliness, property conditions & facilities, room comfort
Vanha hotelli
Parhaat päivänsä nähnyt hotelli, hinta laatu suhde tyydyttävä. Suttuinen yleisvaikutelma. Aika keskeinen sijainti, mutta ensi kerralla valitsisin toisen hotellin. Tosin ensi kerralla yöpyisin Sempornassa (Air Asian kentältä 30km Tawauhun ja 80km Sempornaan, joten yöpymällä Tawaussa taksimatka kasvaa 60km).