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City Garden Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Garden Hotel

Miscellaneous
Front of property
Laundry
Lobby sitting area
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000
  • Tawau District Library
    2 min walk
  • Wisma Persekutuan Tawau
    3 min walk
  • Al-Kauthar Mosque
    6 min walk
  • Tawau (TWU)
    35 min drive

Room options

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Queen

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Queen

  • Sleeps 2
  • 1 Double Bed

Standard Queen

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Heritage Hotel

Free WiFi
Air conditioning
Business services
Laundry
3.9 out of 5, Good, (108)
The price is $22
per night
$26 total
includes taxes & fees
Dec 9 - Dec 10
Heritage Hotel

About this property

City Garden Hotel

3-star Tawau hotel connected to a shopping center, steps from Tawau District Library
Dry cleaning, a 24-hour front desk, and free newspapers are available at this hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
City Garden Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

City Garden Hotel features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe. Wireless Internet access is complimentary.

City Garden Hotel has designated areas for smoking.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

City Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 48 reviews" "
Rating 8 - Good. 24 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kui Foh

Stayed 1 night in Jul 2024

8/10 Good

657

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024

10/10 Excellent

Tapos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee Kah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023

8/10 Good

Katherine

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023

8/10 Good

KOK TUCK

Traveled with group, Business traveler
Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022

8/10 Good

Hossin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and fresh
Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

SYAWAL, Kota Kinabalu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019

10/10 Excellent

Winnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for a few nights
Friendly staff, comfortable bed, right across from sea food restaurants
Stayed 2 nights in May 2019

6/10 Okay

Xuanyi

Liked: Staff & service, property conditions & facilities, room comfort
Smelly sheets
The hotel and everything else was okay except the smell of the bedsheets and towels. They smelled like they didn't put detergent in the laundry and it smelled really horrible. Even when I was sleeping face up, I could still smell it. Not a pleasant experience. Had a booking with the same hotel a few days later and went to hurriedly cancel the booking.
Stayed 1 night in Dec 2018

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing.
I was quite sick when I arrived. The desk told me where to find a health clinic and it was a positive experience. Also found me a breakfast place near the hotel. The local breakfast was not the best. The air conditioner was too floral for me and I mentioned it to the desk and they immediately changed the air filters. Good area for shopping for essentials. I enjoyed my stay and the people were warm and welcoming.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location with good value
Near to local fruit stall and famous restaurant serve fresh seafood. Very friendly staff. Comfort bed with clean room.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort. Freiendly staff that can help you with ttip arrangements.
Stayed 2 nights in May 2018