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Swiss-Belhotel Tarakan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Tarakan

Outdoor pool, sun loungers
Cleanliness standards
Deluxe Double | Premium bedding, down comforters, minibar, in-room safe
Lobby lounge
Superior Double | Premium bedding, down comforters, minibar, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Jalan Mulawarman 15, Tarakan, East Kalimantan, 77111
  • Grand Tarakan Mall
    1 min walk
  • Gusher Plaza
    11 min walk
  • Bekantan Conservation Area Mangrove Park
    13 min walk
  • Tarakan (TRK-Juwata)
    10 min drive

Room options

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • 274 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Presidential Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double

Superior Double | City view

Superior Double

  • 284.7 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • 361 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double

  • 377 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior

Paradise by CaLia Tarakan

Parking included
Free WiFi
Restaurant
Air conditioning
The price is $56
per night
$68 total
includes taxes & fees
Dec 9 - Dec 10
Paradise by CaLia Tarakan

About this property

Swiss-Belhotel Tarakan

3.5-star Tarakan hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area.
Swiss-Belhotel Tarakan offers 81 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 21-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Tarakan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Harumi Massage has 1 treatment room. Services include facials and body treatments. The spa is open daily.
In addition to a full-service spa, Swiss-Belhotel Tarakan features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. A shuttle from the airport to the hotel is complimentary to guests (available on request). Onsite self parking is complimentary.

Swiss-Belhotel Tarakan has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Swiss Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 9:00 AM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 584000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 140000 for adults and IDR 70000 for children
  • Rollaway bed fee: IDR 584000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Hotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan Hotel

Swiss-Belhotel Tarakan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 15 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2019

6/10 Okay

Vincent, Sarawak

Liked: Cleanliness, staff & service, room comfort
Nice hotel
The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Tarakan
Clean and comfortable rooms.
Stayed 1 night in Jun 2018

4/10 Poor

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Staff & service
Business Hotel with affordable price
the hotel location is good but it is a bit difficult to get local food

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Disliked: Staff & service
Overpriced
Understafffed, but friendly.

6/10 Okay

Mark, Sabah, Malaysia.

Liked: Cleanliness, staff & service, room comfort
Great Hotel in Tarakan
The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.

6/10 Okay

World Traveller, Global

Disliked: Staff & service
Faded Glory
Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.

8/10 Good

martini, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location,location,location
Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.

10/10 Excellent

Jeremy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finest otel in town
Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there

10/10 Excellent

Megan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby. The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient. A hotel that i was sad to leave, definitely.

6/10 Okay

Verified traveler

Liked: Room comfort
For Tarakan it's Pretty Good
Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious. The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird. If you are in Tarakan, this is a nice respite.

6/10 Okay

KEOUNG SOO

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

mag, tours

bon emplacement
Proche aéroport commerces restaurants État propre
Stayed 2 nights in Jul 2018

4/10 Poor

Hajime

Disliked: Cleanliness, property conditions & facilities, room comfort
お勧めしません！
ホテルの設備等が古くメンテナンスが行き届いていなかった。 ベットもマットレスが古く、スプリングが既にまともに動いておらず凹凸があり非常に不快な寝心地であった。部屋も暗い雰囲気で、3泊が限度であった。 値段的には、ジャカルタの4スター並みの値段であった。 次回出張時は、別のホテルに泊まる予定。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken. Restaurant can be very loud if they have a singer/band.
Stayed 1 night in Jul 2017

10/10 Excellent

PURWADI, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kepastian check in hotel
Pemesanan hotel melalui online memberikan kepastian akan keberhasilan check in sesuai dengan keinginan kita.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
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