A restaurant, a 24-hour front desk, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a reception hall.
Serenzzo Hotel & Cuisine offers 9 accommodations with espresso makers. 75-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Tapalpa hotel also offers a terrace, barbecue grills, and a garden. Complimentary uncovered self parking is available on site.
Serenzzo Hotel & Cuisine is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 1:00 PM.
NAVORA - Onsite family restaurant.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
A restaurant
Restaurants on site
NAVORA
Things to do
Games
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 steps to reach entrance
No elevator
Smooth flooring in room
Stair-free path to entrance
More
1 building
2 floors
Built in 2025
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
75-inch smart TV with cable channels
Food and drink
Espresso maker
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Serenzzo
Serenzzo Hotel & Cuisine Hotel
Serenzzo Hotel & Cuisine Tapalpa
Serenzzo Hotel & Cuisine Hotel Tapalpa
Serenzzo Hotel & Cuisine Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolutely beautiful hotel and great service. The rooms were very clean and had super nice decor. The restaurant on site had very delicious food. 100% recommended !!!
No me gustó que por lo que cobran solo te incluyan de desayuno fruta y pan. Se ven mal que al llegar al restaurante lo primero que te dicen es el costo extra que vas a tener si quieres desayunar bien. Yo no vuelvo nada más por eso
Me gusto mucho el hotel. el personal muy amable, la comida riquísima. Solo que me toco la habitación que esta arriba de la recepción y en la mañana se escuchan todas las voces y ruidos por la ventana, que no se puede cerrar por que se encierra la habitación y no cuenta con aire acondicionado.
El lugar está bonito, y nuevo. En mi cuarto de repente llegaba olor a caño por el baño (creo que poner aromatizantes y tapar resumideros solucionaría ese inconveniente) la comida está súper buena, el personal muy amable,aunque considero les hace falta más personal en fines de semana.
En cuanto al estacionamiento está algo incómodo porque el restaurante se llena y uno como huésped le batalla para encontrar y como está a pie de carretera no es como dejarlo a la vuelta y caminar.
En teoría está bonito pero como todo hay aspectos por mejorar