Hotel San Francisco

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Francisco

Lobby sitting area
Bar (on property)
Exterior
Outdoor pool
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Av Central Sur No 94, Tapachula, CHIS, 30700
  • Bicentennial Park
    10 min walk
  • Miguel Hidalgo Central Park
    16 min walk
  • Archaeological Museum of Soconusco
    16 min walk
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    24 min drive

Room options

Basic Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel San Francisco

3.5-star Tapachula hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area.
Hotel San Francisco offers 130 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel San Francisco features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This Tapachula hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel San Francisco has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11:00 AM.
Veranda - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Veranda

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children up to 11 years old for breakfast.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel San Francisco Tapachula
San Francisco Tapachula
Hotel San Francisco Hotel
Hotel San Francisco Tapachula
Hotel San Francisco Hotel Tapachula

Hotel San Francisco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 762 reviews" "
Rating 8 - Good. 240 out of 762 reviews" "
Rating 6 - Okay. 134 out of 762 reviews" "
Rating 4 - Poor. 50 out of 762 reviews" "
Rating 2 - Terrible. 40 out of 762 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

RICHARD

Stayed 1 night in Jun 2024

8/10 Good

José Antonio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Leonel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
El asensor hace demasiado ruido, no deja dormir, malas sabanas , las camas muy duras, el baño muy reducido donde está el hinodoro
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlon

Stayed 3 nights in Jul 2024

2/10 Terrible

Barbara

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La habitacion en la que estaba habia un televisor muy viejo que sonaba cuando estaba encendido y un sonido molestoso como un zumbido. El aire acondicionado tambien sonaba y tiene maña el control para prender y apagar. Para el precio que se paga me parece mal servicio. Adicional una noche tuve que pagar $60 ( dolares ) porque la web no estaba habilitada. Las señoras de la limpieza son muy lindas y amables al igual que los meseros. Mientras que los de recepción si senti que pudieron ser mejor. Solo una señora en recepcion me ayudo con lo de la aplicación, llamo comunico y me ayudaron. Pero el dia anterior los que estaban en recepción no me dieron solución y solo me decian que solo se podia cancelar en el hotel porque expedia no estaba habilitada. Cuando estuve desde el 5 julio y queria extender mi tiempo. Debieron involucrarse mas y ayudar como la chica que me atendio hoy que si me ayudo que le agradezco mucho porque a noche termine pagando 60$ adicionales porque no podia abrir la puerta y mis cosas las tenia ahi. Y al darme cuenta de que no me estaban ayudando termine cancelando ese valor que por lo que ofrece la habitación no me parece razonable. 60 dolares? La noche por un aire que suena y un televisor viejo? Que si volveria a este lugar? Claro que no. Antes de venir aca iba a ir al hotel Don Miguel y si me arrepiento de no haberme quedado alla.
Stayed 4 nights in Jul 2024

6/10 Okay

Melissa Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lleguen
Muy sucio, y gastado.
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

OLAF, weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was very friendly except the lady Laura at the front desk. The pool was too cold because it had a covering and looked like it needed to be cleaned. The pool area could use a makeover. Rooms were nice but not well insulated, and the surrounding streets were very noisy with cars and motorcycles driving by. Otherwise, good hotel.
Stayed 7 nights in Apr 2024

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

RENE

Traveled with family
Liked: Cleanliness, staff & service
Hotel provides the basic but full needs in a simple way.
Stayed 4 nights in Feb 2024

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looked better in pictures—wasn’t as close to Zocolo as expected. All the staff at the front desk was Excellent!!! The wifi was terrible-even after the front desk put Bri on housekeeping. Not thrilled with resteraunt—had to tell them how to make a curb libra. Club sandwich good—breakfast buffet interesting. Not gringo food!!!! Chocolate milk excellent.
Stayed 2 nights in Jan 2024

8/10 Good

OLAF, weston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
To much noisy, we stay atvthe first floor, but the disco was under Us, the property is a little old
Stayed 2 nights in Dec 2023

8/10 Good

Francisco

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dachely

Stayed 2 nights in Dec 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has great location in Tapachula. I stayed for 10 days and feel safe and comfortable. Carmen our housekeeper was excellent always very nice and caring. The front desk staff very accurate. I will come back.
Stayed 1 night in Nov 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joel, Richland

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A perfect place for a quick one night stay.
Stayed 1 night in Nov 2023

8/10 Good

Franzzua

Stayed 15 nights in Oct 2023

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad service
the hotel was so bad, no towels in the room, it was hair in the beds, our room has a leak in the bathroom and the water came out. bad service at all, the breakfast was tasteless and we are very disappointed because we now this hotel for years and now is like that. And also the lift was broken and no one of the staff help us with our bags, so we need to carry everything from the first floor to the third
Stayed 2 nights in Aug 2023

8/10 Good

Jaime

Liked: Cleanliness, staff & service
It was good...
Stayed 3 nights in Aug 2023

10/10 Excellent

Deisy Xiomara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente recibimiento personal capacitado
Stayed 1 night in Aug 2023

10/10 Excellent

Deisy Xiomara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent very helpful
Stayed 3 nights in Aug 2023

4/10 Poor

Lourdes, Guatemala

Traveled with family
Disliked: Staff & service, amenities
Los pasillos con mucho olor a cigarro. Eramos 2 huespedes en la habitacion y solo nos dieron una toalla y fue demasiado protocolo para pedir otra toalla y se demoraron 30 minutos para una segunda toalla. Durante el desayuno, la señora que sirve la comida tiene muy mal caracter con los huespedes.
Stayed 1 night in Jul 2023