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City Express by Marriott Tapachula

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Tapachula

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property amenity
Free daily full breakfast
Lobby
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
Carretera a Puerto Madero Km. 3.5, Privada Paseo de las Hortencias Tramo 1, Tapachula, CHIS, 30797
  • Plaza Paseo Las Hortensias
    1 min walk
  • Plaza Galerias
    4 min walk
  • Sensei Restaurant
    1 min walk
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    16 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

One Tapachula

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (282)
The price is $65
per night
$77 total
includes taxes & fees
Jan 11 - Jan 12
One Tapachula

About this property

City Express by Marriott Tapachula

3-star Tapachula hotel with outdoor pool
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
City Express by Marriott Tapachula offers 117 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express by Marriott Tapachula features an outdoor pool and a fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport during limited hours are complimentary for guests. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

City Express by Marriott Tapachula is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 7:00 AM to 3:00 PM
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Hotel City Express Tapachula Tapachula
Tapachula City Express Tapachula Hotel
City Express Tapachula Tapachula
City Express Tapachula Hotel
Hotel City Express Tapachula
City Express Hotel
City Express
City Express Tapachula
City Express by Marriott Tapachula Hotel
City Express by Marriott Tapachula Tapachula
City Express by Marriott Tapachula Hotel Tapachula

City Express by Marriott Tapachula Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 389 out of 725 reviews" "
Rating 8 - Good. 175 out of 725 reviews" "
Rating 6 - Okay. 71 out of 725 reviews" "
Rating 4 - Poor. 39 out of 725 reviews" "
Rating 2 - Terrible. 51 out of 725 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was very pleasant.
Stayed 4 nights in Sep 2024

2/10 Terrible

José

Disliked: Cleanliness, amenities, property conditions & facilities
Para comenzar la habitación que me tocó estaba rota la tubería del aire acondicionado y había agua en la habitación según te ofrecen transporte al aeropuerto y es mentira cuando fui a preguntar a recepción me dijeron que no estaría disponible asta 10 am y mi vuelo salía a las 9 am el desayuno muy pobre solo había huevos revueltos con frijoles definitivamente no volvería a quedarme en ese hotel
Stayed 1 night in Jul 2024

6/10 Okay

Alfredo

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very clean, staff was excelente, but the hotel is too old, hotel room had a leak, bathrooms on the pool were floded,
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Stayed 4 nights in May 2024

10/10 Excellent

dennis

Stayed 3 nights in Jun 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clear hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Guillermo, San Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

claudia

Stayed 2 nights in May 2024

4/10 Poor

Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
not being able to enter the room even if we paid half the rent, after they had told us yes. Room 129 has a humidity problem and it took more than 3 hours to address the problem. They only brought in a perfume spray. The shuttle bus was parked in front of the main entrance for at least two hours, forcing other guests to park on the street where traffic was very busy. Lastly, they did not accept my Marriott membership number. Very bad experience, something that had not happened before, because I use this hotel when I stay in Guadalajara.
Stayed 1 night in May 2024

10/10 Excellent

Fouad, Windham

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Vioneth

Traveled with family
Todo muy bien ubicado.
Stayed 1 night in Mar 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and nice hotel to stay in the city and move around from there.
Stayed 2 nights in Mar 2024

10/10 Excellent

ANA SOFÍA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo Eduardo

Stayed 1 night in Mar 2024

6/10 Okay

Juan Pablo

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The Area very Nice and the Hotel Good but the service of the workers were not so good, no Ice on the premesis and the AC was dripping all over the first floor.
Stayed 2 nights in Mar 2024

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leland, Stevens

Stayed 1 night in Feb 2024

10/10 Excellent

Leah, el paso

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024

6/10 Okay

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
All the restaurants in front of hotel are awesome great food I did not like how small our room was
Stayed 4 nights in Jan 2024

4/10 Poor

Jinfeng, Tapachula

Stayed 1 night in Jan 2024

2/10 Terrible

Juan

Stayed 1 night in Jan 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gustavo, Guatemala city

Stayed 1 night in Dec 2023

4/10 Poor

Ginger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
Terrible experience not able to use the swimming pool, dirty, hotel in general dirty, nice and big hotel but with trash and really dirty
Stayed 1 night in Dec 2023

10/10 Excellent

Leah, el paso

Stayed 1 night in Dec 2023