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Heritage Hotel Cameron Highlands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Cameron Highlands

Staircase
Daily cooked-to-order breakfast (MYR 35 per person)
Interior entrance
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Jalan Gereja, Cameron Highlands, Tanah Rata, Pahang, 39000
  • Church of Our Lady of Mount Carmel
    3 min walk
  • Tan's Camellia Garden
    7 min walk
  • Kelab Golf Sultan Ahmad Shah
    8 min walk
  • Ipoh (IPH-Sultan Azlan Shah)
    82 min drive

Room options

View all photos for Superior King

Superior King | Minibar, in-room safe, desk, blackout drapes

Superior King

  • 340 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, blackout drapes

Deluxe King

  • 410 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Quad

Deluxe Quad | Minibar, in-room safe, desk, blackout drapes

Deluxe Quad

  • 398 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 340 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • 409 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quad

Minibar, in-room safe, desk, blackout drapes

Deluxe Quad

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Minibar, in-room safe, desk, blackout drapes

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Shower

Minibar, in-room safe, desk, blackout drapes

Superior Twin Shower

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin

Minibar, in-room safe, desk, blackout drapes

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quad Junior Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Quad Junior Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Triple Room With 3 Beds

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room With 3 Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Triple 3 Single Beds Shower

Minibar, in-room safe, desk, blackout drapes

Superior Triple 3 Single Beds Shower

  • Sleeps 3
  • 3 Twin Beds

View all photos for Cameron Suite

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Cameron Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Hotel Cameron Highlands

3-star Tanah Rata hotel close to Cameron Highland Night Market
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
Heritage Hotel Cameron Highlands offers 238 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of 5 meeting rooms and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2236 square feet (208 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a rooftop terrace, and a library. Complimentary covered self parking is available on site.

Heritage Hotel Cameron Highlands is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Rainforest - This coffee shop serves breakfast, lunch, and dinner.
Heritage Grill and BBQ - This restaurant specializes in barbecue and serves dinner only.
Vintage Lounge Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 28 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Grill and BBQ
  • Rainforest
  • Vintage Lounge Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (2,236 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 35 for adults and MYR 28 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cameron Highlands Heritage Hotel
Heritage Cameron
Heritage Cameron Highlands
Heritage Cameron Highlands Hotel
Heritage Cameron Highlands Tanah Rata
Heritage Cameron Hotel
Heritage Hotel Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Hotel Heritage Cameron
Hotel Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Hotel
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Hotel Cameron Highlands Hotel Tanah Rata

Heritage Hotel Cameron Highlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 612 reviews" "
Rating 8 - Good. 249 out of 612 reviews" "
Rating 6 - Okay. 121 out of 612 reviews" "
Rating 4 - Poor. 44 out of 612 reviews" "
Rating 2 - Terrible. 15 out of 612 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Maheen, Sacramento

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to say this but the experience I had I don’t want anyone else to have so here it goes. It was awful- ruined my entire trip to the point I had to cut it short. The hotel is filthy. Our first room’s bathroom had black mold. I contacted the front desk and Expedia- they first said they would clean it and no one came. Then after a long time finally I contacted them again and they said that they would offer another room. The other two rooms we saw were also not great and one of the other ones also had black mold so I went with the one that seemed ok. At night we noticed the headboard which had a layer of dirt. The pillows smelled like wet dog and we couldn’t handle it. Then to top it off it felt really eerie so we kept one of the lights on but were kind of scared, then went to sleep. In the morning we decided that there was no way for us to continue and cut the whole trip short as these issues were too much for us and we really didn’t want to keep changing rooms or hotels as we had a lot of luggage. Just beware- some of the staff is nice and some is just not. Hassle to try to talk them into refunding anything as I had paid for 3 days and Expedia said it was up to the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Nur

Traveled with group
Liked: Cleanliness, staff & service
The facilities are abit old but functioning. I wished they provided better room slippers. The floor is really cold especially at night. Also, the ironing board is shared amongst the level/hotel, which is a first for me. Really wish that there were hooks in the toilet for me to hang my clothes. The hotel is on top of the hill, so please hail a taxi from the bus terminal especially if you have luggage! (Cost 15RM)
Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice & clean. The rooms are spacious. There are other sports activities and play area for kids.
Stayed 1 night in Jul 2024

2/10 Terrible

Maheshkumar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place… not worth even if it is free!
Run down place… not worth even if it’s free!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Room was big and view from balcony was great, but the bathroom is not in the best condition and needs to be replaced. Breakfast was included with stay and pretty good.
Stayed 3 nights in May 2024

6/10 Okay

cherie

Traveled with group
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
The hotel location was nice but the room was old, tired and lack of maintenance. Would not recommend this hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked 4 rooms and they were not clean with doors and many cupboards damaged. Towels not very clean. Rooms also got many insects. Tap without proper cap resulting in water spraying instead of flowing down when turned on.
Stayed 2 nights in Mar 2024

8/10 Good

Chee Mun, Tempe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms and found out that one side can be hotter and the other side cool depending on direction of sun. No AC units to cools the hot side, Also extra surprise charges were requested upon check in and in addition Expedia choice of breakfast included does mean that and was a place where breakfast was chargeable.
Stayed 2 nights in Jan 2024

6/10 Okay

ALISON

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy - all voices from reception echoed upstairs to my room. Rooms are very dated and bathrooms grimy. Window in my room didn’t shut properly as latch was broken. Rubbish all round the grounds. Staff were very pleasant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Muru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seamless check in; comfortable room; bathroom was spacious but shower speed can be improved. However, carpeting need replacement; breakfast items need major upgrade.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Overall it was a good stay however the hotel is not well maintained in terms of cleanliness- The carpets arent clean. The restaurant food was not good
Stayed 2 nights in Dec 2023

10/10 Excellent

Jess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

MUNIARAJ

Liked: Cleanliness, property conditions & facilities, room comfort
AMAZING STAY
It was amazing stay
Stayed 2 nights in Dec 2023

6/10 Okay

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge dilapidated 1970s hotel. It has charm but you need to be ready for everything being a bit broken. Watch that they dont try and charge you a foreigner tax on top of the tourism tax, it doesnt apply until 2025.
Stayed 3 nights in Dec 2023

4/10 Poor

Steve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs renovating & some new staff. Our first room had a lot of ants so we were moved to a room that had fewer ants. Service was not available in the lounge areas, the bar was closed & the "fitness centre" was just a few treadmills. Most of the staff were rude, particularly to my wife. Only one woman at the front desk was pleasant.
Stayed 2 nights in Nov 2023

6/10 Okay

Sf

Traveled with family and small children
Disliked: Property conditions & facilities
The condition of the room is dated and need fixing

10/10 Excellent

Agnes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay in this hotel and we upgraded our room that had a fantastic view of the hills and the village. The room simply massive and it was so relaxing just sitting in the balcony enjoying the wonderful view. The only problem we had was the television being too loud and we could not adjust the volume of the sound and the cover for the handset of the tv conrol was missing. We informed the front desk but they did not do anything about it. We had not attempted to turn the tv on again. The food in the restaurant not good. We had wonderful Tandoori chicken meals down in a restaurant in he village. We were able to buy fruits from the fruit stalls next to the car park which is on the way to the hotel up the hill.
Stayed 3 nights in Aug 2023

6/10 Okay

Nagur Hassan

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
We booked the room with a kid and we paid additional guest charge as well. But then hotel insists to pay for extra towel and bottle. Theyeven said I need to pay for breakfast for the kid. Eventually after having a discussion with the staff and management they made an exception. This is something that they need to have the clarity

4/10 Poor

Abdullah

Disliked: Staff & service, property conditions & facilities
It’s very pad and old
Stayed 1 night in Aug 2023

8/10 Good

Ramona

Liked: Cleanliness, staff & service
Good for short stays. Clean well placed but quite old
Stayed 2 nights in Jul 2023

8/10 Good

hassan

Stayed 1 night in Jul 2023

10/10 Excellent

Mee Lan

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel all the carpet is dirty including the public area and rooms. Coffee Stain in the room carpet not remove or clean. Very bad impression about the cleanliness. Must have big improvement cleaning change all new carpet. Breakfast choice not much too few options. Not recommend people come to stay again. Price not cheap but poor quality.
Stayed 1 night in Jun 2023

8/10 Good

S.R

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant experience. Awesome scenery and surroundings. Clean and tidy. The hotel is little outdated and need some makeover. Also, I would like to see some more variety in the breakfast menu.
Stayed 3 nights in Jun 2023

8/10 Good

Dung

Traveled with partner
Liked: Cleanliness, staff & service
No AC, no toothbrush, other than that all were good
Stayed 1 night in Jun 2023