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Lotte Hotel Guam

4.0 star property

Choose dates to view prices

Photo gallery for Lotte Hotel Guam

Outdoor spa tub
Exterior
View from room
Exterior
Executive lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
185 Gun Beach Road, Tamuning, 96913
  • T Galleria by DFS
    ‪8 min walk‬
  • Two Lovers Point
    ‪6 min drive‬
  • Tumon Beach
    ‪6 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪6 min drive‬

Room options

View all photos for Ocean Front Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Ocean Front Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Club with Club Lounge Access

In-room safe, desk, iron/ironing board, free WiFi

Ocean Front Club with Club Lounge Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Bunk Bed Room(No View)

In-room safe, desk, iron/ironing board, free WiFi

Premier Bunk Bed Room(No View)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Partial Ocean Premier with Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Partial Ocean Premier with Kitchenette

  • Sleeps 4
  • 2 Twin Beds

View all photos for Pool Access Club with Club Lounge Access

Pool Access Club with Club Lounge Access | In-room safe, desk, iron/ironing board, free WiFi

Pool Access Club with Club Lounge Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Partial Ocean Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Partial Ocean Deluxe

  • Sleeps 4
  • 2 Twin Beds

View all photos for Bread Barbershop Pool Side Club with Club Lounge Access

In-room safe, desk, iron/ironing board, free WiFi

Bread Barbershop Pool Side Club with Club Lounge Access

  • Sleeps 4
  • 1 King Bed

View all photos for Pool Side Suite with Club Lounge Access

In-room safe, desk, iron/ironing board, free WiFi

Pool Side Suite with Club Lounge Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite 2 Bedroom with Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Family Suite 2 Bedroom with Kitchenette

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About this property

Lotte Hotel Guam

4-star Tamuning hotel, connected to a shopping center in Tumon
At Lotte Hotel Guam, hit the beach, dine onsite at La Seine, or enjoy a drink at one of the hotel's 2 bars/lounges.
Lotte Hotel Guam offers 220 accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, bidets, and hair dryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lotte Hotel Guam features 2 outdoor swimming pools, a hot tub, a 24-hour fitness center, and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking and valet parking are available on site.

Lotte Hotel Guam has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
La Seine - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 33 for adults and USD 16.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.5 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33 for adults and USD 16.50 for children
  • Rollaway bed fee: USD 55.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Guam Lotte
Guam Lotte Hotel
Hotel Lotte Guam
Lotte Guam
Lotte Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Guam Tamuning
Lotte Hotels Resorts Guam
Lotte Hotel Guam Hotel
Lotte Hotel Guam Tamuning
Lotte Hotel Guam Hotel Tamuning

Lotte Hotel Guam Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 997 reviews
Rating 8 - Good. 291 out of 997 reviews
Rating 6 - Okay. 109 out of 997 reviews
Rating 4 - Poor. 40 out of 997 reviews
Rating 2 - Terrible. 39 out of 997 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Eva L Estrada

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room 812

It was a good experience, not too bad for an older hotel stay. Kids loved the pool. However the room 812, we stayed in smelled like a sewer. Every time the vent went on, it stunk. Since we only stayed a night, I decided to endure it. We did check out early at 9:30AM because the smell was so bad and unbearable for my family and I.
Stayed 1 night in Jan 2025

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were friendly and rooms were clean. First time staying at this hotel. We couldn’t figure out how to use the hot water until the next morning. We had AC troubles with the AC cause the room was hot (21C and tried to lower it). Staff came by to assist but the room was still hot throughout the night and we didn’t bother to call anymore. Apparently, if you increase the number on the thermo stat, the room gets colder. Only found that out the next morning when we checked out.
Stayed 1 night in Dec 2024

10/10 Excellent

Jude

Stayed 1 night in Dec 2024

8/10 Good

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
TVs were quite small. They did not have any USB outlets. The hotel amenities were dated.
Stayed 1 night in Dec 2024

4/10 Poor

SUNG HYUN

Stayed 2 nights in Dec 2024

10/10 Excellent

Aubrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and smooth check in and check out process. All the staff were friendly and welcoming. The room was so great! Loved the kitchenette! Will definitely book this stay again!
Stayed 1 night in Dec 2024

8/10 Good

Loremel

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. One of the newer hotels if I’m not mistaken. The flushing system in the bathroom can be stronger and I hope the ladies in charge of the restaurant get some customer service training, but otherwise, I’ll definitely stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was fine but quite smelly but the employees were so kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location in Tumon. Very clean hotel with friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jungmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Hanna

Liked: Staff & service, amenities
Disliked: Cleanliness
I stayed three days in family suite. The property cleanness was very poor but staff and location was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beachfront best location on Guam.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaleb, Groton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

rosanna

Stayed 1 night in Jun 2024

8/10 Good

Lynette

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Very convenient and clean
Stayed 3 nights in Jun 2024

6/10 Okay

SUN YOUNG

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All furnitures are very old. I dont expext it. However room condition is clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Shawn

Liked it
Stayed 2 nights in Jun 2024

6/10 Okay

matthew joon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Erykah

Stayed 2 nights in Jun 2024

8/10 Good

Aleah Ashea

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our overall stay was enjoyable as we were there to attend an event. The staff at the event were really good and fast but I think that 2 or 3 more should have been staffed for more ease for the size of the event. The breakfast buffet at La Seine was really good. However, the place was obviously in need of some major renovation in the rooms. I had booked the family suite and some of the wooden furniture did need some replacing but our suite was clean & the beds were comfy. Only one of the AC vent grill seemed to have been missed during cleaning but it wasn't dark & dusty, just obviously looked different from the rest with newly settled dust. There was a slight sewage smell in the walkway to our room but thankfully, was not in our room itself (others in our group were not as lucky & had to change rooms). The pool opens at 9AM & the pool bar opens at 12PM, both should be open earlier as it would help guests make the most of their stay as having to get food/drinks from the Lounge/Deli was not convenient when already at the pool. Also, the manual way of receiving pool towels & wristbands should be updated.. Its not convenient if a guest forgets their card & is in the farther tower and has to go back for it.. Also, it would have been nice if I was given the option to choose between red or white wine for my complimentary bottle for my suite. It was not our first time staying at this hotel & we would still definitely go back again.
Stayed 1 night in May 2024

10/10 Excellent

HYUN JEONG

Stayed 2 nights in May 2024

10/10 Excellent

Maureen Ann C, Dededo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had oceanview and really enjoyed the view. Room was clean. Need a microwave in the room.
Stayed 1 night in May 2024