10/10 Excellent
Tim
Traveled with family
Jan 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the JW Marriott Guanacaste Resort was nothing short of perfect! The property was beautiful & well maintained, the staff was friendly, the food was delicious, & the excursions were well organized & fun. Our room was cleaned & restocked to perfection each day & we were so happy we’d thought to reserve a room with an ocean-facing balcony. Each night, the sunset was an event not to be missed! In addition, the serpentine, infinity pool was large enough to provide guests with varying levels of enjoyment. A water volleyball game at one end of the pool went unnoticed by guests looking for quiet relaxation in another area.
Over the course of our week-long stay, we got to experience the warmth & friendly service of the resort staff. We looked forward to being greeted each day by hostess, Karen, who greeted us by name & easily recalled our dining preferences. In addition, Josue and Gustavo, stand out for their exceptional service & sincere interest in our comfort & enjoyment of the property’s many amenities.
As vegetarians/pescatarians & coffee lovers who do most of our own cooking, we were concerned that the resort would not meet our dining preferences. The opposite was true: the breakfast buffet at the resort restaurant, Pimento, had something for everyone. Local fruit, along with the biggest buffet we’ve ever seen, including egg & quesadilla bars, provided a substantial start to each day’s activities. Servers were friendly, attentive & refilled our cafe con leche until
Tim
Stayed 8 nights in Jan 2025