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Casa Maya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Maya

Outdoor pool
Restaurant
On the beach, black sand, beach massages
On the beach, black sand, beach massages
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Km. 44.5 Carretera del Litoral El Sunzal, Tamanique, La Libertad
  • Sunzal Beach
    11 min walk
  • El Majahual Beach
    7 min drive
  • El Palmarcito Beach
    12 min drive
  • San Salvador (SAL-El Salvador Intl.)
    55 min drive

Room options

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | Free WiFi, bed sheets

Family Double Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Elite Room, 1 Queen Bed, Garden View

Elite Room, 1 Queen Bed, Garden View | Free WiFi, bed sheets

Elite Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Garden View

Deluxe Room, 1 Queen Bed, Garden View | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Partial Ocean View

Comfort Room, 1 Queen Bed, Partial Ocean View | Free WiFi, bed sheets

Comfort Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Partial Ocean View

Deluxe Double Room, Partial Ocean View | Free WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Garden View

Room, 1 Queen Bed, Garden View | Free WiFi, bed sheets

Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

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Aerial view

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Parking included
4.3 out of 5, Excellent, (622)
The price is $129
per night
$153 total
includes taxes & fees
Dec 8 - Dec 9
Atami Escape Resort

About this property

Casa Maya

3-star Tamanique hotel close to Sunzal Beach
This smoke-free hotel features an outdoor pool, a restaurant, and tour/ticket assistance. Free cooked-to-order breakfast and free self parking are also provided. Other amenities include wedding services.
Casa Maya offers 4 air-conditioned accommodations with complimentary bottled water. 30-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. This Tamanique hotel also offers an outdoor pool and tour/ticket assistance. Onsite self parking is complimentary.

Casa Maya is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:30 AM.
Casa Maya has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Maya Hotel
Casa Maya Tamanique
Casa Maya Hotel Tamanique

Casa Maya Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 85 reviews" "
Rating 8 - Good. 15 out of 85 reviews" "
Rating 6 - Okay. 14 out of 85 reviews" "
Rating 4 - Poor. 7 out of 85 reviews" "
Rating 2 - Terrible. 15 out of 85 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cindy

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Jesly

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Casa Maya was an interesting experience and I will not say in a pleasant way. We were looking for a beach front stay which was not what we received as we were given the very back room. We did not argue about it simply because our purpose was to not stay indoors all day. When we arrived we were greeted and felt a little pressured on the help of taking our bags. We decided on checking in early to get some rest before heading to the beach. We were told to pay $35, once we paid we went into our room and it was hot, no AC due to no power. If they wouldve mentioned no power we wouldnt have got the room. They eventually made up for it by discounting the $35 from our meal which was a pretty good meal I will say. The back and forth with what they would tell us really frustrated us, it was very unprofessional in our opinion. On another note the room was very clean but did not have a fridge. There was very limited transportation and as a foreigner we overall felt like we were being scammed. Every card transaction included a $3 card fee at the resort. Overall there were both pros and cons but at the minimum if the customer service wouldve been exceptional we would so recommend this hotel. The private beach was nice but the staff was terrible. Plus we got protection on our stay and ended up going a day later and got charged $30 for it. But yeah next time el Tunco is the spot to go to! Nightlife was spectacular and felt more safe! Hope Casa Maya improves in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Daysi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No recomiendo para nada este hotel tube problemas con mi vuelo y me lo cancelaron ha si que llame a casa llama y les explique que no podria llegar ya que me cancelaron el vuelo y que si habia alguna posibilidad que me reenbolsaran el dinero a lo cual el tipo que me atendio que fue super prepotente me respondio que no y como realice la compra por medio de expedia no hania deboluciones entonces le pregunte si podiamos cambiar las fechas de entrada a lo cual el respondio que no se podia ha si que creo que cobran demasiado y el servicio al cliente es muy malo no se como expedia puede trabajar con este tipo de hoteles tube una discusion con el tipo y le dije que podria una queja sobre esto y me dijo que mr iva a demandar por amenazarlo ha si que ya que estoy poniendo mi reseña por aqui esperare la demanda jamas recomendare a casa maya
Stayed 2 nights in Aug 2024

10/10 Excellent

Rusty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a direct access to the beach. Rooms were clean, breakfast was very tasty and drinks were great. There are lot of lounge chairs for guests facing the ocean and the beach is perfect for swimming or for kids to play. Highly recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Traveled with family
Construction going on at 6am and guests couldn’t sleep in. The bathroom door did not close properly and had to place a towel so family couldn’t see in. Staff was friendly but had to ask for the room to be cleaned and trash to be taken out on the 3rd day
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024

8/10 Good

Karla, Las Vegas

Traveled with partner
Liked: Property conditions & facilities
The staff was very nice and helpful, the room was clean, The front of the beach could be in better shape. And the prices are high comparing to other famous beaches.
Stayed 2 nights in Jul 2024

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service, accommodation such as hammocks, beachfront lounge. bathroom door did not provide pricacy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great service, people are so friendly and helpful specially Evelio he was very kind and always willing to help with any situation the food was very good and tasty I would recommend this place to anyone that is traveling to El Salvador.
Stayed 6 nights in Jul 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Maya. Ovidio and Ulysses were very attentive in our stay and made sure we were comfortable. Food is great and it was a peaceful stay here.
Stayed 4 nights in Jul 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty pool , not clean , the water look green Tables dirty , noisy , food was not good , bed were not comfortable, and the comforters was very thin not comfy , it’s was just bed sheet , not a comfortable, pillow very thin not enough cushion , not comfortable again , towels were old like old rags , very used , they did not dry at all
Stayed 1 night in Jul 2024

6/10 Okay

laura

Disliked: Staff & service, property conditions & facilities
Service limited and no TV in room
Stayed 1 night in Jul 2024

4/10 Poor

Luis, TRUJILLO ALTO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very outdated for the price. I few suggestions to get to the next level: include hot water on the rooms, offer pool towels or additional towels as requested, restaurant can improve portions, clean/paint your rooms and remodel the building. The staff is amazing though.
Stayed 2 nights in Jul 2024

4/10 Poor

Edith

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
too far for rooms from food shopping areas and pools and to many steps.
Stayed 9 nights in Jun 2024

10/10 Excellent

Fausto M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so incredibly nice, they were very attentive and went above and beyond for us.
Stayed 4 nights in Jun 2024

10/10 Excellent

Froylan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Food was very good and flavorful.
Stayed 3 nights in Jun 2024

6/10 Okay

Isabel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I tried so hard to enjoy my stay but I couldn’t. My room wasn’t clean and the air conditioner broke. I paid for airport transportation (pickup and drop off), I set an agreed upon drop off time (11:30 am) yet was asked to wait. I waited about 25 mins before I ordered an Uber to avoid missing my flight back to the States. I didn’t receive a refund for the inconvenience either. The food & drinks were great but took awhile to receive them. I wouldn’t stay here again, there’s plenty of other hotels in the area.
Stayed 3 nights in May 2024

6/10 Okay

Marta

Disliked: Staff & service, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Yoss

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The place itself is very nice. BUT the first night of my stay - the bed sheets in the room were not washed. It smelled like sweat and I had to ask them to change them. Besides that everything else was clean. There is no microwave or refrigerator. They do offer airport transportation which is great. Food was good. View was beautiful.
Stayed 3 nights in May 2024

10/10 Excellent

Adela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 78 year old mother and myself stayed there for 4 days for Mother's days. I had a late arrival to El Salvador i informed hotel, so they had made arrangements for someone to pick us up at airport for a small fee, which we were so grateful because it was really dark out and we were tired from flight. Also asked if we wanted to place an order to eat anything and we could place it on our way from airport to hotel so that our meals would be ready when we arrived at hotel. Nice touch. I had originally gotten an amazing suite overlooking the ocean with a balcony, however there was a bit of stairs to the room and was a little bit difficult for my mom to climb up and down . So they quickly changed us to a ground floor room. Which we were so grateful. Food service and music was fantastic and also only 5 stairs access directly on the beach with a beautifull cave and amazing views.
Stayed 4 nights in May 2024

8/10 Good

Elvia, powder springs

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

OSCAR

Traveled with partner
Great staff service
Stayed 3 nights in Apr 2024

10/10 Excellent

Latifa

Liked: Cleanliness, property conditions & facilities
Great sight to see
Stayed 2 nights in Apr 2024