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Tamana Onsen Hotel Shirasagi

3.0 star property

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Photo gallery for Tamana Onsen Hotel Shirasagi

Exterior
Point of interest
Public bath
Public bath
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
730, Iwasaki, Tamana, Kumamoto-ken, 865-0016
  • Tamana Onsen
    ‪1 min walk‬
  • Jagatani Park
    ‪18 min walk‬
  • Takaseurakawamizugiwa Ryokuchi Park
    ‪2 min drive‬
  • Kumamoto (KMJ)
    ‪63 min drive‬

Room options

View all photos for Japanese Western Room

Desk, free WiFi

Japanese Western Room

  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Room

Japanese Room | Desk, free WiFi

Japanese Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 1 Twin Futon

View all photos for Twin Room

Twin Room | Desk, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Online Exclusive Room

Desk, free WiFi

Online Exclusive Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 4 Twin Futons

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About this property

Tamana Onsen Hotel Shirasagi

3-star Tamana ryokan steps from Tamana Onsen
A full-service spa, a restaurant, and a meeting room are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Tamana Onsen Hotel Shirasagi offers 43 accommodations with slippers and complimentary toiletries. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

The ryokan offers a restaurant. Wireless Internet access is complimentary. Tamana Onsen Hotel Shirasagi features a full-service spa and hot springs. This hot springs ryokan also offers a garden and an elevator. Onsite self parking is complimentary.

Tamana Onsen Hotel Shirasagi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Hikino - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,080 for adults and JPY 864 for children
  • A restaurant

Restaurants on site

  • Hikino

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (41 inches high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1080 for adults and JPY 864 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Tamana Onsen Hotel Shirasagi
Onsen Hotel Shirasagi
Tamana Onsen Shirasagi
Onsen Shirasagi
Tamana Onsen Shirasagi Tamana
Tamana Onsen Hotel Shirasagi Ryokan
Tamana Onsen Hotel Shirasagi Tamana
Tamana Onsen Hotel Shirasagi Ryokan Tamana

Tamana Onsen Hotel Shirasagi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 114 reviews
Rating 8 - Good. 40 out of 114 reviews
Rating 6 - Okay. 27 out of 114 reviews
Rating 4 - Poor. 16 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non-smoking room???? Don't believe it!
It's too bad the hotel was in such bad shape! We were looking forward to some rest and relaxation. The Onsen main bath was closed due to maintenance so men and women had to take turns using the other bath. Asking about nearby restaurants for dinner because hotel's dinner was only available with reservations, front desk clerk clearly told us there were only izakayas, bars, available nearby. There was a wonderful hotel restaurant around the corner for dinner that included access to the onset bath in their hotel for no extra charge! The view from our room was a cement wall. Requested a non-smoking room, room stunk like smoke. Complained to the front desk, was told they don't have non-smoking rooms and handed us a spray! Breakfast was nothing special... Not going back there!

4/10 Poor

andrew, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel partially under renovation
No great restaurants nearby hotel staff english is poor hot spring facilities quite old expensive

8/10 Good

Gayle, La Palma, California

Liked: Cleanliness, staff & service, room comfort
Great dinner included
Our room had twin beds and two futon beds for four people, both were hard by American standards. The breakfast was good but the Keiseki (Japanese seasonal dishes) was great which both were included with room cost. So it was a great deal, since dinner like this is very expensive in Japan.

6/10 Okay

CHUEN WA

8/10 Good

l, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Established onsen hotel
Comfortable, clean, excellent genuinely friendly staff. Every guest room has a name. Close to shinkansen station.

6/10 Okay

jessica

Disliked: Cleanliness, property conditions & facilities
Nice location, but run down.
This hotel is pretty run down and while its in a good location for Onsen and sightseeing, it's not very comfortable. Big room, decent breakfast, but a little pricey for what you get.

6/10 Okay

Junya

Stayed 1 night in Nov 2024

10/10 Excellent

JUNGHUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

YOSHINORI

Liked: Cleanliness, staff & service, room comfort
シラサギという和風な名前のホテルなのに、ローマ風呂！ 意表をつかれた上、凄い大量の掛け流しの湯に清潔な湯船温泉については満点ですね。 というか、眺望以外はホテル近く飲食店があまりに無い事くらいでしたね、不満は。
Stayed 1 night in Nov 2024

8/10 Good

Ruogu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂か増やして欲しい｡
Stayed 1 night in Nov 2024

8/10 Good

??

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Chinami

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が大きくて気持ちよかったです
Stayed 1 night in Oct 2024

10/10 Excellent

kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

MaMoRu

Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

KEIKO

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室入り口ドアが使いにくかった。
Stayed 1 night in Aug 2024

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 1 night in Aug 2024

6/10 Okay

yoshimitsu

Stayed 1 night in Aug 2024

10/10 Excellent

MIHO

Traveled with family
Liked: Staff & service
フロントや他従業員の方の対応も親切で、快適に過ごす事が出来ました。お風呂は日替わりで変わり、雰囲気も良かったです。ホテルの設備は、老朽化が少しありますが、綺麗にされていました。お部屋の中も掃除が行き届いていました。
Stayed 1 night in Jul 2024

8/10 Good

mayumi

Traveled with family
Liked: Staff & service
スタッフさんが良い
古い建物でしたが、スタッフの方は笑顔が良く親切な応対でした　
Stayed 1 night in Jul 2024

6/10 Okay

タダシ

Disliked: Property conditions & facilities
夕食は非常に美味しかった。 朝食のパン用のバターが切れていて無かったのが非常に残念だった。
Stayed 1 night in Jul 2024

10/10 Excellent

SHUUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Miyoko

Traveled with family
Liked: Cleanliness, staff & service, amenities
部屋は角部屋で明るく広かった 温泉が並々とお湯が溢れて贅沢だった
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024