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The Gaya Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Gaya Hotel

Exterior
Lobby sitting area
Outdoor pool, sun loungers
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
No. 169, Xinsheng Rd., Taitung, Taitung County, 950
  • Taitung Railway Art Village
    ‪1 min walk‬
  • Tiehuacun
    ‪4 min walk‬
  • Taitung Night Market
    ‪5 min walk‬
  • Taitung (TTT)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Elite Quadruple Room

Elite Quadruple Room | 1 bedroom, premium bedding, down comforters, in-room safe

Elite Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 427 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Quadruple Room

  • 533 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite

  • 712 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room (2nd Floor Only)

Deluxe Double Room (2nd Floor Only) | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double Room (2nd Floor Only)

10.0 out of 10
Exceptional
(1 review)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Wonderful Family Room

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Wonderful Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Deluxe Family Room for 4

1 bedroom, premium bedding, down comforters, in-room safe

Accessible Deluxe Family Room for 4

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elegant Double Room with bathtub

1 bedroom, premium bedding, down comforters, in-room safe

Elegant Double Room with bathtub

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

The Gaya Hotel

4-star hotel in Taitung City Centre
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite.
The Gaya Hotel offers 145 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Gaya Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This Taitung hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle during limited hours, a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Gaya Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Gaya Hotel has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:30 PM
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 660 for adults and TWD 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 660 for adults and TWD 330 for children
  • Airport shuttle fee: TWD 200 per person (one-way)
  • Airport shuttle fee per child: TWD 200 (one-way), (from 7 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Gaya Hotel Taitung
Gaya Hotel
Gaya Taitung
The Gaya Hotel Hotel
The Gaya Hotel Taitung
The Gaya Hotel Hotel Taitung

The Gaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 467 reviews
Rating 8 - Good. 126 out of 467 reviews
Rating 6 - Okay. 34 out of 467 reviews
Rating 4 - Poor. 13 out of 467 reviews
Rating 2 - Terrible. 7 out of 467 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shao Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location with many food options nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Gonzalo, SAN FRANCISCO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, congratulations.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and will return.
Check in was very smooth by the friendly staff. Room was very clean and comfortable except for shower room which was moldy. Breakfast was good spread but lack of food warmer for buffet line thus cooled food was cold. Beef soup noodles from live station was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Chen Kian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the city centre. Walking across is the Taitung Railway Art Village and the Fantasy Tiehua. A short walk from the hotel is the Taitung night market. Lots of food choices and shopping. A great spot for an excellent stay. Oh, breakfast was great too!
Stayed 1 night in Dec 2023

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

CHOON TEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping for self serve laundry services within the hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Dennis Riley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gaya was a gorgeous hotel, from the lobby to our room. Very helpful and friendly concierge. Amazing view from the rooftop. Conveniently located for a morning stroll at Liyushan or to the Railway Art Village. Super comfortable bed and bedding, and overall a great place to spend time.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with many paintings and art products in display like in a museum. Swimming pool is a plus as well. Breakfast is super! Great experience! Will definitely come back!
Stayed 1 night in Nov 2023

2/10 Terrible

Ruth

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights at this property. Shower head broke and almost hit my foot. Not enough towel provided - there was not even a hand towel available, just a bath and a small towel. Only one treadmill at the gym which was broken. You can tell the hotel had no intention of fixing it as it had already gathered a layer of dust. For Taiwanese standard, the food at breakfast was bad. Service overall was mediocre. Given the room rate, it is honestly substandard. Not worth the money paid for. Extremely disappointed!
Stayed 2 nights in Jun 2023

4/10 Poor

Hsiao-Rong

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went to the hotel for its pool and found out it closed from 11-3pm
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good 4-star hotel
Newer 4-star hotel with good size rooms. Great location, central to everything for a tourist.
Stayed 1 night in Dec 2021

10/10 Excellent

Jenhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is relatively new, and its services are customrr oriented, even for breakfast services. But its TV is based on MOD Program, which does NOT have CNN.
Stayed 3 nights in Jan 2021

8/10 Good

Leo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
nice location
Near many spots and night market
Stayed 1 night in Dec 2020

4/10 Poor

Yapin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Marcus Funnyuing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and the bed very comfortable.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and comfortable. Got pretty much everything you need and it’s at a pretty good location too.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

曉妤

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Great rooms, super breakfast!
Fantastic 2 night stay in the Gaya. Hotel staff were very nice and helpful. Room was perfect. Rooftop pool and loungers were 10/10!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019