This hotel features a business center, conference space, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
The Moon Hotel offers 42 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Taipei hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Things to do
TV in common areas
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference space
Meeting room
Accessibility
Elevator
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Microwave on request
Refrigerator
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 6 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Alcohol is not served at this property
Property is also known as
Moon Hotel Taipei
Moon Taipei
The Moon Hotel Hotel
The Moon Hotel Taipei
The Moon Hotel Hotel Taipei
The Moon Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 112 reviews
10 - Excellent
20
Rating 8 - Good. 41 out of 112 reviews
8 - Good
41
Rating 6 - Okay. 34 out of 112 reviews
6 - Okay
34
Rating 4 - Poor. 6 out of 112 reviews
4 - Poor
6
Rating 2 - Terrible. 11 out of 112 reviews
2 - Terrible
11
6.4/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Pauline
Sep 7, 2023
Pauline
Stayed 2 nights in Sep 2023
6/10 Okay
Akira
May 6, 2023
Liked: Staff & service
Disliked: Cleanliness
The room I stayed was alright, but the aisles of the hotel and the elevator were dirty.I clearly see mold and bugs there. If that are cleaned up and changed, this hotel should be good.
This is by far a half star property . The hotel outdoor walls are covered by sheets so wall damage is not visible. Inside the room nothing works ; mold smell the moment you walk into the property. I removed the comforter on bed and saw two bugs on the white sheet (photo available upon request ). Carpet probably not cleaned for decades . Pay a few bucks more and avoid getting mold and getting bitten by bugs
Hotel room is very dated, pics online look okay but nothing is working, broken TV and no A/C.
Had to contact Hotels.com to cancel the rest of the booking after the 1st night.
Nice location and good staff but the toilets floor didn’t not have a hole to suck the water from the shower. The toilet floor was ful of water which wasn’t nice.
Bed were too small, even a single person hardly makes room to move. They took in a couple with a kid for booking this type of room then was told at front desk that bed were good for 2 people only. The worst part was there was a small cockroach on the bedroom floor (which we have to terminate, yaiks). Close to shopping and restaurants though, and provides a full breakfast.
I have stayed at the Moon Hotel several times over the past several years for its good value and its decent location within Taipei. The hotel seems to cater more towards Asian guests, but the staff are friendly and some may be able to speak English to westerners. The room is comfy and has a large bathtub, and the bed is quite comfy. You have those amenities that cater to those visiting for some love getaways, but if you're just there to sleep and spend the day around Taipei, you can't really go wrong there since it's about a 10-15 walk to two different MRT stations. Overall, a no-fuss stay at a hotel that I will go back to in future visits to the city.