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Hotel Murano

4.5 star property

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Photo gallery for Hotel Murano

Front of property - evening/night
Lobby
Lobby
Lobby
Golf

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
1320 Broadway Plaza, Tacoma, WA, 98402
  • Greater Tacoma Convention and Trade Center
    ‪3 min walk‬
  • Museum of Glass
    ‪10 min walk‬
  • Tacoma Dome
    ‪2 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Superior Studio Suite, 1 King Bed with Sofa bed

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds (Patron Club Two Double)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Double Beds (Patron Club Two Double)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Corner King)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed (Corner King)

  • 575 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Patron Club King Suite)

View from room

Superior Suite, 1 King Bed (Patron Club King Suite)

  • 1100 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

View from room

Deluxe Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll In Shower)

Room, 1 King Bed with Sofa bed, Accessible (Roll In Shower) | Living area | 40-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed with Sofa bed, Accessible (Roll In Shower)

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | View from room

Deluxe Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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  • Air conditioning
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4.2 out of 5, Very Good, (998)
$433 nightly
The price is $433 total
includes taxes & fees
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About this property

Hotel Murano

4.5-star hotel in Downtown Tacoma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Hotel Murano offers 319 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Hotel Murano is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.
Bite - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
BAR960 - This lobby lounge serves light fare only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR960
  • Bite

Things to do

  • 24-hour gym

Family friendly

  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Magnifying mirror
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 per person
  • Self parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Murano Provenance Hotel
Hotel Murano Provenance Hotel Tacoma
Murano Provenance
Murano Provenance Tacoma
Hotel Murano Tacoma
Hotel Murano
Murano Tacoma
Murano Hotel Tacoma
Hotel Murano a Provenance Hotel
Hotel Murano Hotel
Hotel Murano Tacoma
Hotel Murano Hotel Tacoma

Hotel Murano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1370 out of 2350 reviews
Rating 8 - Good. 444 out of 2350 reviews
Rating 6 - Okay. 260 out of 2350 reviews
Rating 4 - Poor. 129 out of 2350 reviews
Rating 2 - Terrible. 147 out of 2350 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness
AC didn’t work and the room was warm our whole stay. Had to open both windows the second night of our stay (and keep curtains partially opened) to cool the room down to a comfortable temp.
Stayed 3 nights in Feb 2025

10/10 Excellent

Junior

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025

4/10 Poor

Shannon

Traveled with family and small children, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs a serious upgrade. The city had shut down one of their elevators, and while we were there, they had another elevator go down. One elevator for all 20 something floors! I asked if I could use the service elevator and was told, "they couldn't accommodate that." Even though I had a cart, a five year old and we were on the 16th floor. Finally a manager let us in the service elevator - but it took some convincing. The rooms were clean but the furnishings are very old. Dining there seemed to be an inconvenience. We stood at the "wait to be seated" sign for a long time, when someone finally acknowledged us they asked, how can I help you? Not, how many tonight for dinner or something that eluded he was there to seat us.
Stayed 2 nights in Feb 2025

4/10 Poor

Anna-Lyn

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel has not been maintained so the basics you would expect in a botique hotel were missing (ice machines were broken and only one elevator would work at a time).
Stayed 2 nights in Feb 2025

2/10 Terrible

Karissa

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so hot and they said there was no air conditioner. Ice machines only worked on two of the floors. Only two elevators were operating. The lobby and bar was great but the rooms are horrible even with an "upgrade".
Stayed 1 night in Mar 2025

4/10 Poor

Lori

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is tried and needs maintenance badly. Elevators very slow and only 2 out of 3 work. No air condtioning in room which was very warm. They dont turn the chillers on until closer to summer. They had many complaints about that. For the money not worth it.
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 1 night in Feb 2025

8/10 Good

sabrina, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious room and it is dog friendly hotel with a minimal charge per night for pups. They had a very convoluted credit system for passing on servicing the room. We didn't get our "voucher" so in the future I would just get our room made up. Otherwise this is a very central hotel for downtown Tacoma.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lauren

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel in a convenient location. My only issue is the charge for parking which I think should be included with your stay. I think they charged us $22 for overnight parking but you really have no other options as you are a captive audience.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. The restaurant Bite has an amazing breakfast if you dont wake up in time for the free breakfast or if you would just like something different. The parking lot is right next to the Hotel so you don't have to walk far. Everyone is so nice and friendly. Check in and Check out was a breeze. Thank you for making our trip to WA pleasant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lizette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly workers breakfast on the 3rd floor was delicious will definitely visit again.
Stayed 1 night in Feb 2025

10/10 Excellent

Onecima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near convention center and downtown. Nice lobby and easy parking garage next to hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Carol, East Wenatchee

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the convention center, and parking is free and easy. We could walk to the convention center, and an umbrella was provided in the room, as it was raining, we took advantage.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 2 nights in Feb 2025

10/10 Excellent

Calleese

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the team and in a great area close to the Tacoma dome!
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Athena

Stayed 1 night in Feb 2025

10/10 Excellent

Leta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel and art! Loved the combo.

Visited the hotel when I was there on business. Was really happy with atmosphere, cleanliness of the room, service, and location. When I wasn’t rushing from a meeting, I enjoyed strolling down the halls and looking at the amazing art.
Stayed 2 nights in Feb 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never book another night at your hotel again after the terrible customer service provided by the manager, Anna, and her front desk staff. I book many rooms at your hotel every year, including last night for Mr Sachin Joshi. I extended his stay until tomorrow, but your staff, on Anna's instructions, refused to let him back into the room because, despite being told by someone at the front desk that I could fill it in when I returned to my office in two hours, I had not yet filled in the credit card authorization form. Keep in mind that he had provided a card for the previous room.
Stayed 1 night in Feb 2025