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Holiday Inn Express Tacoma South Lakewood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Tacoma South Lakewood by IHG

Restaurant
Exterior
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
11751 Pacific Hwy SW, Lakewood, WA, 98499
  • Pacific Lutheran University
    ‪6 min drive‬
  • Tacoma Mall
    ‪8 min drive‬
  • Joint Base Lewis-McChord
    ‪8 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobility, Roll-In Shwr)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication, Mobility, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Jetted Tub

9.6 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King, Sofa Bed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 King, Sofa Bed)

9.6 out of 10
Exceptional
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (2 Queen, Sofa Bed)

Suite, 1 Bedroom (2 Queen, Sofa Bed) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (2 Queen, Sofa Bed)

8.6 out of 10
Excellent
(8 reviews)
  • 344 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Free buffet breakfast

Holiday Inn Express & Suites Tacoma by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1000)
$208 nightly
The price is $208 total
includes taxes & fees
Holiday Inn Express & Suites Tacoma by IHG

About this property

Holiday Inn Express Tacoma South Lakewood by IHG

Lakewood hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Holiday Inn Express Tacoma South Lakewood by IHG offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Tacoma South Lakewood by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 2088 square feet (194 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Tacoma South Lakewood by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2,088 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Tacoma Hotel Lakewood South
Holiday Inn Express Tacoma South Lakewood
Holiday Inn Express Tacoma South Lakewood Hotel
Inn Express Tacoma wood Hotel

Holiday Inn Express Tacoma South Lakewood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Traveled with partner
Disliked: Staff & service
The room itself was fine. The problem was how difficult it was to get a hold of the front desk. I made a request to specifically put my ice packs in their freezer. When my husband picked it up from the staff, not only was it not frozen it was barely cold. We needed it to keep my breast milk cold for our drive home. It's disappointing that I couldn't even file a complaint as the front desk was gone for a long period of time. It's also frustrating how the staff did not abide to the request as now my breastmilk had to go waste as it's food for my baby.
Stayed 1 night in Mar 2025

4/10 Poor

David

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Didn’t get the room we reserved. Was told they were too full so instead of receiving another suite, we were placed in a standard room with none of the amenities we paid for. We were given the number to the general manager for help and of course it never connected with the manager.
Stayed 1 night in Mar 2025

10/10 Excellent

Chandra

Stayed 3 nights in Mar 2025

10/10 Excellent

Priver

Stayed 1 night in Mar 2025

8/10 Good

Minda

Stayed 1 night in Mar 2025

2/10 Terrible

Inna

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Paul, Shelton

Disliked: Staff & service, amenities, property conditions & facilities
Nice at the front desk good personality. Got to my room and all I smelled was cigarettes from the last guest. In 408, moved me to room 309 once off the Elevator the overwhelming smell of cigarette smoke. Well never go back as I’m a none smoker. When I woke the morning to leave they had sprayed the hotel hallway to cover the smell of the cigarette smell.
Stayed 1 night in Mar 2025

6/10 Okay

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
it was a nice experience for my family but the pool room had a strange odor and the hot tub was not working
Stayed 1 night in Feb 2025

8/10 Good

jaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus the 100 dollar fee i wasnt made aware of, the stay was pretty nice.
Stayed 2 nights in Mar 2025

4/10 Poor

Misty

Upon arrival we had noticed there was hair in the bathtub, & later that evening after we had gotten back from having dinner there was a guy that wouldn’t stop knocking on our door, shirt off, clearly intoxicated, requesting to look in our room for something he had left behind. After the third time at 10pm at night we had contacted the front desk, was put on hold for over 5 mins, so I had just decided to go to the front desk. They offered to only contact security, not a change of room or anything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and peaceful.
Stayed 1 night in Mar 2025

10/10 Excellent

Leataleilani

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would love to stay here again , very friendly
Stayed 3 nights in Mar 2025

2/10 Terrible

Ms Q Monique, Pasco

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I thought the property was really nice giving that it’s on S. Tacoma Way smh known area for prostitution and drugsI got three different rooms. The two out of the three rooms were pretty good. The one with the Jacuzzi in it was horrible. There were still hair and stuff in the jets. It was infested with ants and the caulking around the tub was just horrible Room 239 beware hopefully they’ll get it fixed but I say throw the whole Jacuzzi tub away and I think you guys should invest in trying to get somebody professional to clean those jets of y’all‘s Jacuzzi tips. Also, the Jacuzzi area needs better lighting. It’s pretty dark in that corner overall, I was very disappointed with my room.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
The property was great! The pool was cold but the hot tub was great!
Stayed 1 night in Mar 2025

10/10 Excellent

KEITH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great One Night Experience

Just a "one-nighter" to handle some business at JBLM.
Stayed 1 night in Mar 2025

10/10 Excellent

Mellanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jacuzzi Suite was amazing

6/10 Okay

Mellanie

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great hotel usually. This last time, management was horrible, day and nights. Rolling eyes at questions or concerns and then lying about handling. Ants in room 440 jacuzzi. We left sunday at 11am still no response from Mgmt almost 24hrs later. Was a favored hotel but will not stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

JENNIFER, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist sent text to inquire if the room was to my liking and asked if i had any additional needs.
Stayed 1 night in Mar 2025

2/10 Terrible

AERYEONG

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was fine. Breakfast was pretty good.
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very peaceful stay
Stayed 1 night in Dec 2024

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, friendly, pool
Stayed 1 night in Feb 2025

8/10 Good

Tyler

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
It was clean and the staff was nice. I felt it was good for the price. The breakfast was great!
Stayed 1 night in Feb 2025

10/10 Excellent

john

Stayed 1 night in Feb 2025