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Emerald Queen Hotel & Casino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Queen Hotel & Casino

Front of property
Spa
Courtyard
Standard Room, 2 Queen Beds | Down comforters, in-room safe, desk, laptop workspace
Suite | Living area | 42-inch LCD TV with cable channels, TV

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Pool
  • Breakfast available
  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
5700 Pacific Highway East, Fife, WA, 98424
  • BJ's Bingo
    15 min walk
  • Tatoosh Grill
    3 min walk
  • Tacoma Dome Station
    5 min drive
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite

Suite | Down comforters, in-room safe, desk, laptop workspace

Suite

  • Sleeps 5
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Emerald Queen Hotel and Casino - Tacoma

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (451)
The price is $111
per night
$128 total
includes taxes & fees
Jan 10 - Jan 11
Emerald Queen Hotel and Casino - Tacoma

About this property

Emerald Queen Hotel & Casino

3-star Fife hotel with casino
This hotel features a casino, an outdoor pool, and a restaurant. Valet parking is free. Additionally, a nightclub, 3 bars/lounges, and a fitness center are onsite. Change of towels is available on request.
Emerald Queen Hotel & Casino offers 103 accommodations with safes and coffee/tea makers. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emerald Queen Hotel & Casino features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges.

Event facilities measuring 5608 square feet (521 square meters) include a conference center. This business-friendly hotel also offers a casino, a nightclub, and a vending machine. Complimentary covered self parking and covered valet parking are available on site.

Emerald Queen Hotel & Casino has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Emerald Queen Hotel & Casino has a restaurant serving breakfast, brunch, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 20 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3,500 slot machines
  • Bicycle rentals
  • Casino
  • Gym
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center (5,608 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 4 2024 to December 9 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Emerald Queen Hotel & Casino Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1005 reviews" "
Rating 8 - Good. 268 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 92 out of 1005 reviews" "
Rating 2 - Terrible. 131 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Stayed 1 night in Sep 2024

6/10 Okay

Frank S

Smoke has penetrated the entire property and rooms are not pleasant
Stayed 2 nights in Sep 2024

4/10 Poor

Shona

Traveled with group
Smell of cigarette smoke was terrible
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Ha to be relocated due to the TV would not work. But the man at the front desk was very helpful and moved us to another room.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Stayed 1 night in Sep 2024

4/10 Poor

Tarri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy, dirty, very scary stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Dixie D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the highway
Stayed 4 nights in Jul 2024

4/10 Poor

Emilio

Stayed 1 night in Sep 2024

6/10 Okay

Eryn

Liked: Staff & service, property conditions & facilities
The bathroom could could gave been cleaner, and there was a casino receipt that was left on the dresser when we arrived so that was a little weird
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Traveled with partner
Fire alarm at 7 am
Stayed 1 night in Sep 2024

2/10 Terrible

William

Liked: Staff & service, amenities
Disliked: Cleanliness
Although employees everywhere was top notch and restaurant food above par the overall smell of the room made wife’s breathing difficult.
Stayed 2 nights in Sep 2024

6/10 Okay

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and comfortable the casino was filthy things not wiped down floors not vacuumed
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very relaxing and peaceful.
Stayed 2 nights in Sep 2024

8/10 Good

Shannon

Stayed 1 night in Aug 2024

2/10 Terrible

stephen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of my life! Started off with being harassed for money in the parking garage by a homeless person. Then you have to walk threw a metal detector and open your luggage for inspection for weapons. This should tell you about the quantity of the hotel. After inspection you have to walk threw a smoke filled casino to even check in. The entire property is dated and smells of smoke including rooms. I'd give it 0 out of 10 if I could
Stayed 1 night in Sep 2024

4/10 Poor

Rodeza

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, room comfort
Great stay and staff
Great staff for sure. They helped when we needed them to.. Can't say enough about their customer service.. Restaurant in hotel was great but a lil pricy but they do have a deli which is a lil more convenient.... Rooms are comfortable and location is right off the freeway.. would most definitely stay again Thank you to all great job
Stayed 2 nights in Sep 2024

4/10 Poor

emily

Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I checked in, was late around 8/9 @ night, I basically went right to bed because I had an early morning event to get to. I took a shower, there was no shampoo or conditioner in the shower dispensers. Then open the curtain, and was poop 💩 smeared along side the toliet tank and up on the handle. When I left the room, I went up to the front desk, explained the issues with my room. The front desk gal said she would have house keeping take care of it, and offered to give me a different room. I let her know, I didn't have time to go up pack my stuff and switch, I was expected at a work event. I came back that evening, there was nothing done. Room was exactly the same. I called down to the front desk several times, no one picked up. I didn't feel like getting dressed and going down stairs. I used a tissue to flush the toliet, and didn't take a shower. When I checked out I spoke to the same person I let know the day prior, I think her name was Brenda or something. All she wanted to do is argue with me. The parking lot smelled of urine there is bird poop everywhere, so you can get touch the handles when going up and down the stairs, have pick up your suitcases, or else youd have bird poop on your luggage wheels...it was a POOPY weekend there, and when I get back home, I will let my sister who works in the travel business not to let ANY of her clients stay there!!!
Stayed 2 nights in Sep 2024

6/10 Okay

Josie

Traveled with partner
Disliked: Cleanliness
The hotel was attached to a smaller casino where it allowed smoking. So Everytime we left the room we had to walk through a cloud of cigarette smoke to get to the parking garage.
Stayed 2 nights in Sep 2024

6/10 Okay

Marianne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean. There were gross spots all over the carpet and ceiling. The tub caulking was black and coming off. Smelled like cigarettes because the ventilation isn't good. Just overall rundown and not nice. Pay a couple dollars more and stay at the newer Tacoma emerald queen instead!
Stayed 1 night in Sep 2024

10/10 Excellent

Doh

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Theresa

Traveled with family
Disliked: Amenities
Smokey
Stayed 2 nights in Sep 2024