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Emerald Queen Hotel and Casino - Tacoma

4.0 star property

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Photo gallery for Emerald Queen Hotel and Casino - Tacoma

Indoor pool
Exterior
Building design
Casino
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
1820 E 29th St, Tacoma, WA, 98404
  • Emerald Queen Casino
    ‪5 min walk‬
  • Tacoma Dome
    ‪3 min drive‬
  • Greater Tacoma Convention and Trade Center
    ‪4 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • 350 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area | 55-inch Smart TV with cable channels, Netflix, Hulu

Grand Suite

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe 2 Queen Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe 2 Queen Room

  • 350 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Emerald Queen Hotel and Casino - Tacoma

4-star hotel in Eastside
This smoke-free hotel features 3 restaurants, a casino, and an indoor pool. Self parking is free. Other amenities include 10 bars/lounges, a fitness center, and 2 coffee shops/cafes. Housekeeping is available on request.
Emerald Queen Hotel and Casino - Tacoma offers 155 air-conditioned accommodations with laptop-compatible safes and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with hydromassage showerheads.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Emerald Queen Hotel and Casino - Tacoma provides a hot tub and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 10 bars/lounges.

Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a casino, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Emerald Queen Hotel and Casino - Tacoma is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 11:00 AM and 1:00 PM.
Sportsbook Grill - Onsite bistro.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 11:00 AM to 1:00 PM for a fee: USD 15 per person
  • 10 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sportsbook Grill

Things to do

  • 2,200 slot machines
  • 60 gaming tables
  • Casino (140,000 square feet of space)
  • Gym
  • Hot tub
  • Indoor pool
  • Sportsbook
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Roll-in shower (60 inches wide)
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Emerald Queen Casino Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel
Emerald Queen Hotel and Casino - Tacoma Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel Tacoma

Emerald Queen Hotel and Casino - Tacoma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 782 reviews
Rating 8 - Good. 154 out of 782 reviews
Rating 6 - Okay. 75 out of 782 reviews
Rating 4 - Poor. 25 out of 782 reviews
Rating 2 - Terrible. 18 out of 782 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Overpriced. No ammenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the casino.
Stayed 1 night in Jan 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lin

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry, Marysville

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Card hold placed if using Debit/ Credit

Everything was fantastic.Rooms are clean and quiet, beds are comfy.No hair dryer that I could find.Single cup KeurigNo late checkouts!! They are cashless ie vending machines and front desk and the ministore cooler at front desk. Vending machines only take credit/debit cards and a disclaimer that can put a hold on the card! Otherwise it was great.Machines were paying bonuses suggest you go early to play the slot you enjoy.
Stayed 1 night in Jan 2025

8/10 Good

Erik

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms with plenty of space
Stayed 2 nights in Jan 2025

8/10 Good

Renee

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We needed additional pillows and were told housekeeping was closed at 5pm. As a huge hotel I would think it would be available 24/7, the man said he’d try to find us a pillow then said didn’t we bring you 4 pillows last night? Uhm, no, not us wrong room. There was no where I could bring my 13 year old daughter to eat with me on a Saturday night, parking was tight in the garage as be I watched a truck back into another truck that was parked. A boy in the pool thought it was funny to spit in the teen girls’ faces repeatedly and the mother refused to do anything so the girls had to leave. There are no q-tips so bring your own, the water pressure was awful but at least it was clean and for the most part very quiet. The man that checked us in was pleasant and helpful. Overall the location made it a convenient destination for our sporting event weekend, just wished there was more food options, an open coffee bar (was closed had to go in casino) and better service for linens after 5.

8/10 Good

Faatasiga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet too low
Stayed 1 night in Jan 2025

8/10 Good

Ian

Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience cannot wait to go again!
Stayed 1 night in Jan 2025

6/10 Okay

Harold

Traveled with partner
Was not aware it was a full smoking casino Also, the cheesy security process is ridiculous! No valet! The casino was not busy at all for a Saturday night Definitely not in our top ten for hotel/casinos !
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

AnnMarie

Stayed 1 night in Jan 2025

8/10 Good

Elizabeth Ayumi

Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alfreda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was beautiful. The hotel staff were courteous and attentive. We were tbere for a concert and spent the night, it was fantastic and rooms were clean and beautiful.
Stayed 1 night in Jan 2025

6/10 Okay

Mack

Small room for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Torrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David A., Tacoma

Traveled with partner
The staff and facilities were great
Stayed 1 night in Jan 2025

8/10 Good

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only recommendation is a smother process to charge to my room from the casino. Only Able to bill to my room in only one of the restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Daravanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025