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Hotel XYZ

3.0 star property

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Poolside bar
Fabulous Room | Minibar, in-room safe, desk, rollaway beds
Outdoor pool
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Bar
  • Gym
$72
includes taxes & fees
Aug 28 - Aug 29

Explore the area

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P. Zamora St., Tacloban, Leyte, 6500
  • Tacloban City Hall
    ‪8 min walk‬
  • Tacloban City Convention Center
    ‪3 min drive‬
  • Robinsons Place Tacloban
    ‪5 min drive‬
  • Tacloban (TAC-Daniel Z. Romualdez)
    ‪12 min drive‬

Room options

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

8.0 out of 10
Very good
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

8.8 out of 10
Excellent
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

8.0 out of 10
Very good
(8 reviews)
  • 184 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel XYZ

3-star hotel in Downtown Tacloban
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel XYZ offers 56 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Hotel XYZ features an outdoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel XYZ is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hotel XYZ has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 385 for adults and PHP 197.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1400.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 385 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 195 out of 443 reviews
Rating 8 - Good. 155 out of 443 reviews
Rating 6 - Okay. 58 out of 443 reviews
Rating 4 - Poor. 26 out of 443 reviews
Rating 2 - Terrible. 9 out of 443 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Dale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroach infested

I have stayed here several times in the last decade & it’s falling apart. The staff are friendly & helpful but overall the place is tired. The pool is out of order & has been so for months according to the staff. My family room has had a cockroach infestation, I killed several huge cockroaches, I sensed something was moving in the room at night & turned on the light, several roaches running around which scared the life out of my kids, I complained & they fumigated the room only to find more running around the next night. The only saving grace is the restaurant on the 9th floor is very good as is staff.
Stayed 5 nights in Apr 2025

6/10 Okay

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all pretty nice and friendly. Our room stayed warm even with the air on. It’s like the AC unit in the room wasn’t pumping enough air out and it’s a pretty small room. The main dining area downstairs is nice. The breakfast is excellent. Their lunch and dinner menu are the same. It’s a vast menu and there aren’t a lot of options for people who do not eat pork or seafood. There are 2 other restaurants I believe on the 9th floor that we ended up ordering from. Overall the stay was decent.
Stayed 3 nights in May 2025

10/10 Excellent

Merle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent, Charleston

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary glenn Mariano

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excell
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it.
Stayed 1 night in Feb 2025

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
Heat exhaust blast directly on balcony overlooking ocean (unusable). TV cable reception extremely poor; wavering continuously. No face towels. Loud music in room from pool area until 9:30PM
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second reservation for this hotel. In my first reservation things did not go well. This reservation things were much better. We had a very large room. Two floors. Good for 4. Booked for two nights. That also included four free breakfasts for each morning. We were only two. Because of a change in schedule we could not stay the whole night on the second night. I needed to travel early to Manila for my return flight to my country. Because of this situation, they allowed us to have breakfast twice on the same day (both still free), and we did take for the second breakfast (which we had for lunch before I travelled to airport for my flight). A second bonus.... because I did not complete my stay that night, they gave me a partial refund for the time I did not use. That was awesome. Thank you Tris. I wanted to give her a hug and a kiss... hahahaha
Stayed 2 nights in Feb 2025

8/10 Good

Kevin, Carrum Downs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced stay in Tacloban City. Not a luxury property, but aspiring to be better than average for the area. Three restaurants with good quality food, as well as a coffee shop in the lobby. The Japanese place on the roof had a hip atmosphere and delicious sushi and ramen. Rooms are on the small side but with very comfortable beds. WiFi was inconsistent and AC needed to be repaired.
Stayed 3 nights in Feb 2025

4/10 Poor

Shane Star

Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Staff & service
Just a fun, relaxing place.
Stayed 1 night in Jan 2025

4/10 Poor

John

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Had huge rats and roaches, they were repairing rooms so hammering all day, and they always seemed to screw up room service and then you were stuck paying for it
Stayed 1 night in Jan 2025

8/10 Good

Rosalinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything,
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service
The staff was great. There was an issue with are room from the previous guest, which caused us to wait several hours before we could check in. And with that wait, there was no attempt at some type compensation. One of the big reasons I chose this hotel was the swimming pool. It was not available. That happens. We are staying this hotel again in two weeks. I was told it would still be ready at that time.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great Restaurant and food.

We love the restaurant and food. We have been staying there for a long time and we are starting to see some deterioration of the rooms. But overall a good experience.
Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with excellent restaurants. The staff are very friendly and helpful. The place is starting to show its age and getting a little rundown. The pool is too dirty and the wifi is terrible in many areas. That said, it's still our favorite place to stay.
Stayed 15 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Polite people
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander Garret, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort

Hotel XYZ stay

It was an ok hotel for the price. The breakfast was the best part.
Stayed 10 nights in Dec 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Randall

Disliked: Cleanliness, property conditions & facilities
No hot water in my room and no towels in the room asked for towels but no we’re delivered to my room i ended up booking another room at Asia Star Hotel which had hot water and towels in the room ,,,, XYZ needs to fix these things this is the second time I have stayed at XYZ and there was no hot water
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A very good three-star hotel at the price of a four-star hotel or higher. Good experience but overpriced against the value.
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Stayed 14 nights in Nov 2024