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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Exterior
Business center
Reception
Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Down comforters, in-room safe, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Syracuse Fairgrounds by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1001)
$166 nightly
The price is $166 total
includes taxes & fees
Holiday Inn Express Syracuse Fairgrounds by IHG

About this property

Tru By Hilton Syracuse-Camillus

Camillus hotel with free weekday breakfast, connected to a shopping center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Tru By Hilton Syracuse-Camillus has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Bette, Las Vegas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping never attended to the room! No way to contact front desk which is annoying- everything is done by CHAT thru app which gives limited info. No hot water today - and no one seemed concerned
Stayed 2 nights in Mar 2025

8/10 Good

Christa

Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

CYNTHIA

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

I was pleasantly surprised. The staff was wonderful and the motel was clean and quiet. They also include a very nice breakfast. I would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice! Limited breakfast options but still included some hot options and pancake machine. Hotel overall was clean; fitness room was small but teens enjoyed the sports court. Restaurants and Costco within walking distance was very handy.
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super nice; the hotel overall was very good! Restaurants and Costco close by are handy! Breakfast choices were limited
Stayed 1 night in Mar 2025

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had trouble getting the tv to work. Staff was helpful and it was fixed. We also had difficulty connecting to the Wi-Fi. Again we had to contact the front desk for help. We didn’t have warm water for showers the next morning. The water was cool and never became even close to warm. Chilly start to the day.
Stayed 1 night in Mar 2025

6/10 Okay

Laura

Traveled with partner
Liked: Property conditions & facilities
Bug climbing around ceiling
Stayed 1 night in Mar 2025

8/10 Good

Coty

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Staff & service

Not properly trained

Took 15 min to check in. The clerk clearly didn’t know what she was doing
Stayed 2 nights in Feb 2025

10/10 Excellent

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Delena

Very comfortable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Stayed 1 night in Feb 2025

6/10 Okay

Sayana

Disliked: Cleanliness, staff & service
Bedroom was not really clean, bathroom was not clean or shower. I had to clean my own.
Stayed 2 nights in Feb 2025

8/10 Good

Naveed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with partner
Everything was smooth and perfect
Stayed 1 night in Feb 2025

4/10 Poor

Melina

Traveled with family
Disliked: Property conditions & facilities
The first time I stayed I had an amazing time! This second stay however, included a loud family across the hall yelling into the night and the facility holding more than the specified amount on my card without any notice.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great price. Great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have two suggestions. 1. Jimmy Dean sausage would be amazing instead of what you are using. 2. Put a vent in the bathroom. This would prevent too much moisture, make it possible to vent stinky odors and the wall paper was peeling off the wall in our bathroom. So this might save money on wallpaper maintenance in you bayhrooms.
Stayed 3 nights in Feb 2025

8/10 Good

venu

Stayed 1 night in Feb 2025

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the shower was very slow and the hotel room floor was not as clean. Easy to track dirt. The price could be lower for room cost. A nice rubber floor matt could have been provided for the shoes or boots to be put on Also a few more coat hangers would have been nice. The hair dryer could be checked on a regular basis to ensure it will be safe for anyone to use. I did't like the sparks coming out of the front of it. So I informed the front desk of the issue. The elevators could be faster. They are really slow moving like the old fashion ones. The pavement could have been salted by the snow plow contractor due to really cold and icy weather to prevent hazards.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025