Tru By Hilton Syracuse-Camillus

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
Exterior
Business center
1 bedroom, down comforters, in-room safe, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • Breakfast included
  • Gym

Explore the area

Map
116 Township Blvd, Camillus, NY, 13031
  • New York State Fairgrounds
    ‪9 min drive‬
  • Rosamond Gifford Zoo
    ‪11 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Syracuse-Camillus

Camillus hotel with free weekday breakfast, connected to a shopping center
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Art Deco hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking is complimentary.

Tru By Hilton Syracuse-Camillus has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free crib
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 986 reviews" "
Rating 8 - Good. 222 out of 986 reviews" "
Rating 6 - Okay. 76 out of 986 reviews" "
Rating 4 - Poor. 45 out of 986 reviews" "
Rating 2 - Terrible. 35 out of 986 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gurkamal

Traveled with family
Nice location with many restaurants nearby. Good breakfast. Hotel is a great option for families traveling with children
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The blind in our window didn’t work well. Could hear people next door or outside door talking. Liked the simplicity of it as hotels don’t need so much stuff in rooms especially if you have breakfast don’t need a coffee maker. I do wish they had small freezers too as I always bring food with me and my ice packs melt after sitting in room for a day so I have to bring things home only to throw them out! Waste of money!!! Loved the breakfast variety but the oatmeal was cold but love that I don’t need to use the packett. TY
Stayed 2 nights in Oct 2024

10/10 Excellent

annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and comfortable
Clean and comfortable this was a nice one night stay
Stayed 1 night in Oct 2024

8/10 Good

Audrey

Stayed 1 night in Oct 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and convenient to Syracuse U.
Stayed 2 nights in Sep 2024

2/10 Terrible

ERIC

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed sheets stained and dirty
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Stayed 2 nights in Aug 2024

10/10 Excellent

DENISE, Macedon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all exceptionally friendly and respectful. The rooms were clean - great walk in showers and hygiene items provided. Thank you!
Stayed 1 night in Sep 2024

8/10 Good

Jimena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, a fantastic stay. We love staying at TRU, their minimalist design and little touches make for a wonderful stay. Only give 4 stars because we had an awful experience at check-in, (eye rolling, aggressive remarks, inability to manage check-in software, wanted to charge us again for the room even though it was already paid) the person behind the desk should not be in hospitality. It left a pretty bad mark in an otherwise wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 1 night in Sep 2024

8/10 Good

elena

Stayed 10 nights in Sep 2024

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Sep 2024

4/10 Poor

Jefferson

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at this Tru hotel regularly. Staff is always great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good, lots of restaurants in walking distance with 10% discount with room key
Stayed 1 night in Sep 2024

8/10 Good

Lori

Stayed 1 night in Aug 2024

8/10 Good

elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stayed in this hotel. It’s my 2nd time From my very first impression till now, I’m TRU-ly happy staying here. So convenient at nearby stores, taste good breakfast & most importantly very clean & smells so good not only the room but also the hallway. It’s definitely my personal choice & will always be booking TRU hotel again & again.
Stayed 1 night in Sep 2024