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The Craftsman Inn & Suites

3.5 star property

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Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lunch and dinner served, American cuisine
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
$183
includes taxes & fees
Aug 10 - Aug 11

Explore the area

View in a map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪13 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

1 bedroom, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 257 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Craftsman Inn & Suites

3.5-star Fayetteville hotel with restaurant
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 2025 square feet (188 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

The Craftsman Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 886 out of 1182 reviews
Rating 8 - Good. 201 out of 1182 reviews
Rating 6 - Okay. 63 out of 1182 reviews
Rating 4 - Poor. 19 out of 1182 reviews
Rating 2 - Terrible. 13 out of 1182 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I will make this review short and sweet. The Pros include, friendly staff, close to restaurants and stores. The Cons include annoying floor squeaking throughout the second floor, really bad when you go use the bathroom in the middle of the night, no microwave and the mini fridge didn't cool. I was there for 5 nights in room 217. Hopefully dome improvements can be done for future guests.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mike, Abilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant on property. Fast efficient, check-in, excellent rooms. Great experience.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, room comfort
The front desk, especially Andrea, were extremely cordial and efficient. The all-day hot coffee was a real plus. The housekeeping left a few minor things to be desired (no liquid soap in shower, instead 2 shampoos and a conditioner; no working soap dispenser at bathroom vanity), room was clean. There was a structural issue which we pointed out to the manager, leavng part of the carpet wet. I have no doubt that will be corrected. Would I stay thee again? Probably.
Stayed 2 nights in May 2025

10/10 Excellent

Kathryn

Stayed 1 night in May 2025

10/10 Excellent

Eric, maplewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel around 15 mins from Syracuse University
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Stanley, Plymouth

Traveled with family
The property needs some room decoration updates and the rooms and baths on the small side. Great restaurant from the appearances but we did not eat there this stay.
Stayed 3 nights in May 2025

8/10 Good

Charles, Green Brook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stay. The only disappointing feature was the shower pressure. The shower ran very light making an orherwise wonderful experiences a litrle leas wonderful
Stayed 1 night in May 2025

10/10 Excellent

Melissa, Verona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in May 2025

8/10 Good

Antonella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The hotel had everything we needed for a comfortable overnight visit. Although we only stayed one night, we’d definitely choose this place again in the future.
Stayed 1 night in May 2025

6/10 Okay

Alysia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I’ll start by saying that the place was decent. It was clean and the staff were lovely. The restaurant is above average and it was awesome that it was so convenient just to call and order to bring back to the room or walk over and get a good meal. The rooms were really basic. There was no microwave which I don’t understand because they give you a refrigerator to put food in but you can’t heat it up. If you are on the first floor, the noise from the second floor is brutal. We literally had to ball up toilet paper in our ears in order to sleep. It’s an older place and that has its charm but I really think they need to do some serious updating. It definitely served its purpose and the bed was comfortable so it’s really about what’s important to you when you travel. Just bring the earplugs
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!! Found a new favorite hotel in Syracuse

Excellent in every way!! Staff was friendly and polite, the room was clean and comfy.; the whole place was clean and well maintained, and the price good!!!
Stayed 1 night in May 2025

10/10 Excellent

Kristine

Stayed 1 night in May 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plsce
Stayed 1 night in Apr 2025

8/10 Good

Marquil

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tara

Stayed 2 nights in Apr 2025

10/10 Excellent

Chara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, convenient, fit for purpose..
Stayed 3 nights in Mar 2025

10/10 Excellent

LauryAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new and nice and lovely breakfast included
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly and the hotel had a unique curb appeal.
Stayed 1 night in Apr 2025