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HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby lounge
Lobby lounge
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Hallway

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry
$67
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Destiny USA
    ‪9 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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About this property

HomeTown Inn by Red Roof East Syracuse

East Syracuse hotel with free self parking
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

HomeTown Inn by Red Roof East Syracuse has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.4
Rating 10 - Excellent. 275 out of 1081 reviews
Rating 8 - Good. 95 out of 1081 reviews
Rating 6 - Okay. 95 out of 1081 reviews
Rating 4 - Poor. 187 out of 1081 reviews
Rating 2 - Terrible. 429 out of 1081 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty and in disrepair. One of the frames on the wall had broken glass. The phones did not work. The smoke detector was disconnected and sitting by the tv. I called the front desk (from my cell since the hotel phone was not operational) to tell them the smoke detector was disconnected and all they said was "thanks for telling me". I'm quite sure hotel rooms must have a functional smoke detector - and this one did not! This hotel is completely unsafe and should not be a choice on Orbitz!
Stayed 1 night in May 2025

10/10 Excellent

Amr

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place convenient area and save and quiet and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Miro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and nice and clean friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Miro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet and save and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Devon

Stayed 1 night in Apr 2025

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness
The stay is not bad, but it's not the best either. Exterior needs improvement, such as the driveway. More towels on hand would be nice so i don't have to wait for clean ones. Upon arrival, we only had a few minor issues such as the TV channels and bedding. Overall, the stay isn't as bad as some make it out to be. The place just needs some extra TLC and perhaps a continental breakfast bar.
Stayed 5 nights in May 2025

8/10 Good

Ashlee

Stayed 7 nights in May 2025

2/10 Terrible

Zoie

Disliked: Cleanliness, property conditions & facilities
this hotel experience was unacceptable. When I checked in, I found a cockroach in the room and a mattress with visible blood stains. Completely unhygienic and disturbing. I had to demand a new room, which they eventually provided. The manager at the time begged me not to leave a bad review, apologizing and offering to comp a room for a future stay to make up for the horrible experience. I decided to give them the benefit of the doubt. Fast forward to trying to redeem that offer. the same manager acted like it never happened and refused to honor his promise. Completely unprofessional and dishonest. Save yourself the stress and stay somewhere clean and reputable. This place is a health hazard and the management cannot be trusted.
Stayed 1 night in Mar 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hometown Inn Stay

For a quick stay it was good.
Stayed 1 night in May 2025

4/10 Poor

Sean

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Place was run down,stunk and sketchy area
Stayed 1 night in May 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and bad smell
Stayed 3 nights in May 2025

2/10 Terrible

Evan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Bathroom had urine and pubic hair on the toilet seat and sheets were dirty. Don’t stay here.
Stayed 1 night in May 2025

6/10 Okay

Duane, Baldwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room, hallways & Elevator had a foul odor
Stayed 4 nights in May 2025

2/10 Terrible

Susana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke, the window was cracked to cover the smell. The overall condition of the room was bad and we chose not to stay. We stayed at another hotel near by. I would not recommend this hotel to anyone.
Stayed 1 night in May 2025

2/10 Terrible

Koren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty mattress on sofa bed, and room smelled like smoke
Stayed 2 nights in May 2025

2/10 Terrible

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was checking in we noticed a very unpleasant smell throughout the hotel. One guest in front of me was complaining about bugs in her room. I checked in but soon after, I requested a refund and did not stay at the property. The sink was clogged with what looked like hair and throw up. There were traps for bugs all throughout the hotel on the floor. I did not feel comfortable staying there.
Stayed 3 nights in May 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad had to change rooms. First one smells like someone died in room. Dog hair in second one. Had to wipe down room with disinfectant wipes
Stayed 3 nights in May 2025

4/10 Poor

haji

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

Look Elsewhere

The room smelled like cigarettes. The shower was not clean. Just not a clean experience.
Stayed 1 night in May 2025

6/10 Okay

Duane, Baldwin

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good, close to just about everything you need. Room was spacious but a foul odor. Elevator smelled stinky the entire weekend. Some of the front desk staff were unprofessional ( mostly the older gentleman on the overnight shift. No coffee or hot water was available in the am
Stayed 2 nights in May 2025

4/10 Poor

Jermaine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last Resort…

This should be a motel not a hotel. It was horrible! The elevator smelled so bad. The bathroom was smaller than a closet. None of the channels for the tv worked. There was mold on the window seal. I was disappointed.
Stayed 3 nights in May 2025

2/10 Terrible

Lydia

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was truly disgusting. The room was dirty, bedsheets dirty, windows dirty, bathtub dirty. This room obviously is not cleaned daily.The hotel room smelled stink, the elevator stink, it was awful. Exposed extension cords with too much plugged in, I don't know why they are offering stays here. I didn't even sleep there. I checked in after 3pm and checked out by 5:30pm. I would never recommend this place to anyone even as a last resort, which is how I i ended up booking this disaster. I have nothing good to say at all.👎👎👎
Stayed 1 night in May 2025

2/10 Terrible

Florence

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

rosa

Disliked: Cleanliness
nasty dirty
Stayed 1 night in May 2025

4/10 Poor

Koren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025