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Marriott Syracuse Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Marriott Syracuse Downtown

Exterior
Dinner and brunch served
Serves dinner, brunch, and happy hour
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Onondaga County War Memorial
    ‪4 min walk‬
  • The Oncenter
    ‪5 min walk‬
  • Landmark Theatre
    ‪5 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, Multiple Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds

8.8 out of 10
Excellent
(39 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(26 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, Multiple Beds (Hearing Accessible)

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Hearing Accessible)

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Free WiFi
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4.2 out of 5, Very Good, (419)
The price is $136
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$156 total
includes taxes & fees
Mar 11 - Mar 12
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About this property

Marriott Syracuse Downtown

4-star hotel in Downtown Syracuse
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 21 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 34517 square feet (3207 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Marriott Syracuse Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (34,517 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service
There wasn’t much around the area that was open. The entrance of the hotel was just not pleasant or inviting. There should be more of a driveway or drop-off/pick-up area. There should be nicer entrance doors, greenery inside and out. You walk in and are greeted with a lot stairs with dirty worn carpet. The main lobby area could have been a bit brighter. The hotel seemed a bit run down. It has great potential given its history. The room was spacious. It had a very interesting wooden door. I suspect it was an original historical door. The interior aspect had two buttons that I didn’t understand what to do with them. There was a dead bolt and chain lock. The bathroom was very large but no tub, two sinks and a large open space. Some type of seating or place to put your clothes on after showering would have been nice. Also a few hooks to hang pajamas on would be nice. The dark wood needs to be refinished.
Stayed 1 night in Nov 2024

6/10 Okay

George, Amsterdam

Business traveler
Liked: Cleanliness
This is an older hotel property located in the downtown area. Parking is very much an issue but they do offer valet parking for a additional fee. Room was clean but a bit dated and the furniture was a bit worn. TV remote did not work needed the front desk to replace. Got a wake up call at 12.05 am from the automated system which i didn't leave and the regular alarm went off at 6 am again i didn't set it. Left my room for the day and returned at 5.30 to find the room as i left it. Had to inquire at the front desk again for maid service. I just feel for the price of the room you expect a certain level of service. Offering to give you points and a free drink at the bar at times just doesn't help hide poor service...
Stayed 2 nights in Nov 2024

8/10 Good

Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night's stay. Clerk at check-in could have been more friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the Oncenter. Clean. Shaunesseys bar was a pleasant surprise. Yet very crowded though. Not enough staff. Took about an hour and a half to get our food. Our waiter Wade was very pleasant and so polite. Need more bartenders.
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
All positive
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor check in timing
Two issues with my stay at Marriott Syracuse: the first is that I phoned the hotel for early check-in and they told me to arrive in 30 minutes. I arrived in 40 minutes and had to wait an additional 45 minutes for my room - even later than 4:00pm advertised check in. The other issue was so strange … a very bright light in the room flashed every hour all night. It was noiseless but bright enough to see through closed eyelids. Not outside. Reported this upon checkout.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveler
Just the best!
Rome, Thaddeus, Mandi, and everyone in the restaurants were just so friendly and professional. Beautiful hotel and wonderful history to keep us busy while walking around the property.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with truly friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Yvana N.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my first stay at the hotel. Nice, historic property!

6/10 Okay

YONG, VERNON HILLS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not provide any free water. Wow!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

gretchen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Lyndis

Disliked: Staff & service, amenities
I have stayed here twice out of necessity. I would not stay here by choice.
Stayed 1 night in Jul 2024

2/10 Terrible

Lynn

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Maranda

Stayed 1 night in Aug 2024

6/10 Okay

Inderpal

Business traveler
Room was noisy-banging doors, barking dog nearby, could hear thumping of music from event above (it stopped on time, thankfully). Felt gloomy and got a dark room with little views.
Stayed 2 nights in Sep 2024