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Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Front of property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool

Explore the area

Map
400 7th North St., Liverpool, NY, 13088
  • Onondaga Lake Park
    2 min drive
  • Lake Onondaga
    3 min drive
  • NBT Bank Stadium
    4 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    6 min drive

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen

Room amenity

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchen

Room amenity

Suite, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Kitchen

Room amenity

Suite, 1 Queen Bed, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Syracuse North Airport Area

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.8 out of 5, Exceptional, (1092)
The price is $151
per night
$173 total
includes taxes & fees
Dec 11 - Dec 12
Hampton Inn & Suites Syracuse North Airport Area

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

3.5-star Liverpool hotel close to Onondaga Lake Park
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers 137 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2100 square feet (195 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Blue Spruce Lounge - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 5.99 to 19.99 for adults and USD 5.99 to 19.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Spruce Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.99 to 19.99 for adults, and USD 5.99 to 19.99 for children
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1038 reviews" "
Rating 8 - Good. 257 out of 1038 reviews" "
Rating 6 - Okay. 90 out of 1038 reviews" "
Rating 4 - Poor. 59 out of 1038 reviews" "
Rating 2 - Terrible. 48 out of 1038 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to Syracuse, we always stay here. It’s always clean and the receptionist girls are always so friendly..
Stayed 1 night in Aug 2024

8/10 Good

Greta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/ restaraunt was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Shu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking and friendly of the people
Stayed 1 night in Aug 2024

10/10 Excellent

Annette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient to the highway. The pool is always a big hit with the kids. We have stayed here when it was known as the Maplewood Suites, so we are very familiar with this property. We are disappointed that the new owners have done away with the free breakfast and the option to even purchase it was not possible during our recent stay! Please consider restarting this. It's really very inconvenient to drag kids to an outside dining location to eat in the morning...
Stayed 2 nights in Aug 2024

8/10 Good

Christy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff were friendly and check in was efficient. Bathroom was not well cleaned
Stayed 1 night in Aug 2024

8/10 Good

Chrystal

Traveled with family
Liked: Cleanliness, staff & service
Hotel was clean and quiet. Rooms were clean but not updated.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

4/10 Poor

Frederick

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV was broken in the room. They did bring and install a new one. Hot and cold water was labeled wrong on sink and shower. Hot was cold and cold was hot. Expedia said it is free extended parking. It is not. It is an extra $10 a day. They do have a free shuttle to the airport but the hours listed on expedia are incorrect. The last 2 parts i blame Expedia not the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms were nice and clean, rooms are large and sound proof. Pool area was quite neglected and very dirty. Live music was good. LOVE the complimentary starbucks machine in the lobby. VIP perk was a free bottle of wine however I had to ask for it later in my stay because they forgot it. The staff were all incredibly nice!! Front desk, housekeeping and shuttle driver.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly, Rincon

Traveled with partner
The hair dryer started smoking and burned out. I loved the restaurant.
Stayed 1 night in Aug 2024

8/10 Good

Sheila

Stayed 1 night in Jul 2024

10/10 Excellent

Zina

Stayed 1 night in May 2024

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Luis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here, is dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Jane, Advance

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Extremely nice staff. Good breakfast. Easy on and off the thruway. Safe. Will stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Binhson, Tumwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelie & 4 other staffs were very professional and courteous. Also I would like to thank Chris for the van ride to the airport.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jared

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub, no breakfast
this was a quick overnight, but we enjoyed the hot tub spa. missed having the breakfast included.
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning unit was loud and had to turn off to sleep.
Stayed 5 nights in Jul 2024

10/10 Excellent

iris, fort Johnson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, amenities
Primarily stayed for proximity and shuttle service to the airport only to find out it was out of service. When I asked about the on site restaurant I was basically advised to order door dash.
Stayed 1 night in Jul 2024