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Best Western Syracuse Downtown Hotel and Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace
Free daily continental breakfast
City view
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
416 S Clinton St, Syracuse, NY, 13202
  • Armory Square
    2 min walk
  • Landmark Theatre
    2 min walk
  • Museum of Science and Technology
    2 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Marriott Syracuse Downtown

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is $215
per night
$247 total
includes taxes & fees
Dec 7 - Dec 8
Marriott Syracuse Downtown

About this property

Best Western Syracuse Downtown Hotel and Suites

3-star hotel in Downtown Syracuse
Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Best Western Syracuse Downtown Hotel and Suites offers 68 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in December 2022.

Best Western Syracuse Downtown Hotel and Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clinton Jefferson
Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Hotel Syracuse
Jefferson Clinton Syracuse
Hotel Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Suites
Best Syracuse Suites Syracuse
Best Western Syracuse Downtown Hotel Suites
Best Western Syracuse Downtown Hotel and Suites Hotel
Best Western Syracuse Downtown Hotel and Suites Syracuse
Best Western Syracuse Downtown Hotel and Suites Hotel Syracuse

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 189 out of 373 reviews" "
Rating 8 - Good. 92 out of 373 reviews" "
Rating 6 - Okay. 53 out of 373 reviews" "
Rating 4 - Poor. 22 out of 373 reviews" "
Rating 2 - Terrible. 17 out of 373 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and professional 2nd time for us staying here
Stayed 2 nights in Aug 2024

6/10 Okay

Anis

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good location. Not great parking. Lights in bathroom minimal
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn

Traveled with family
Liked: Property conditions & facilities
Had to go to front desk for sheets for pull out bed. Then had to go to front desk for more towels. Weird substance stuck on wall (not cleaned).
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people at reception. Perfectly fine hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this overpriced hotel No safe parking Elevator was a joke so had to walk to our 8the floor room Toilet broken Coffee machine in breakfast area broken All this for $550 a night Outrageous
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star hotel!
This was our 4th time at this hotel. Our daughter attends Syracuse University so we always book this hotel. During our most recent visit the TV had no reception so we went to call the front desk but the phone was not working. Joanna upgraded us to a suite with no extra charge. The hotel and service was GREAT!!!
Stayed 2 nights in Aug 2024

8/10 Good

moufid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to restaurants and shops. Beds were uncomfortable.
Stayed 1 night in May 2024

8/10 Good

Miles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory stay in Syracuse
The room with spacious with efficiency vibes. The free breakfast was as expected, nothing special. The location was quite good, within walking distance of everything. The parking lot was small and the bed was soft. The staff was friendly and accommodating. The biggest downer was one elevator for 11 floors. Hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Olena

Stayed 3 nights in Jul 2024

10/10 Excellent

Amarilys, Windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing The location - optimal !!
Stayed 2 nights in Aug 2024

8/10 Good

David Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The parking at a secondary location was an issue several times during our stay. The staff was friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property ❤️
Stayed 1 night in Jul 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christina

Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Jul 2024

10/10 Excellent

CheyAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great place to stay in downtown. Suites available, close to everything, clean, staff was great, breakfast included and drinks always available in lobby area.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zhuanglin

Stayed 1 night in Jul 2024

4/10 Poor

Lyndsay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for one night en route from Ontario to Massachusetts. We arrived around 11pm and the regular parking lot was full. We were told to park in the overflow parking lot which was across and down the street. The area didn't feel very safe at night. Our room was a good size, but the bedding was so wrinkled it looked like it had just been pulled out from a laundry basket. While the sheets smelled clean, mine had what was likely an old stain square in the middle of it. The box springs were old and dirty. For breakfast there was a decent assortment of things to choose from, all primarily packaged and processed food. We opted to choose a different hotel for the way home and would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Dr

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024