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Holiday Inn Express Syracuse Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Exterior
Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool, sun loungers
Exterior
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Free airport shuttle
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Onondaga Lake Park
    ‪6 min drive‬
  • Destiny USA
    ‪6 min drive‬
  • NBT Bank Stadium
    ‪7 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Syracuse Airport by IHG

North Syracuse hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Syracuse Airport by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 300 square feet (28 square meters) include conference space. This North Syracuse hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2024.

Holiday Inn Express Syracuse Airport by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 474 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Antwerp

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing stay
No shuttle driver at the Holiday Inn Express Syracuse Airport (a no show the day of my trip) - not a pleasant surprise at 4:45 am.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5 mins from the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Liked: Property conditions & facilities
Disliked: Amenities
Always lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

joan, myrtle beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The computer was not working for the public.
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Clinton

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to airport! Especially when you land at midnight
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kayla

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would of enjoyed a quiet night's sleep and some hot water in the morning for a shower.
Stayed 1 night in Nov 2024

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent construction with well maintained rooms and facility
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Front desk staff was a challenge. I could not get a bottle of water
Stayed 1 night in Nov 2024

8/10 Good

Carol

Stayed 1 night in Oct 2024

6/10 Okay

Devin, Mansfield

Business traveler
Not very clean but the closest place to stay to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

caralee

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast had many choices and was pretty tasty. Kind and courteous front desk service. We enjoyed our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan, Salem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very considerate about taking care of an irm i left behind.
Stayed 1 night in Oct 2024

6/10 Okay

ANTHONY

Traveled with partner
Liked: Amenities
Breakfast was bad. Some cleanliness needed in areas and corners. Expected more for the price paid
Stayed 2 nights in Oct 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, didn't sleep great with a room right above the front door, sounds like someone was dragging a suitcase around.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleaning
Stayed 2 nights in Sep 2024

2/10 Terrible

KC

Disliked: Staff & service, property conditions & facilities
First room had a non functioning lock. Reported it on my way out. When I returned they had re rented my room but didn’t turn off my key so I waled right into an occupied room (non functioning lock). Person said my bags were in the lobby. Front desk said they had no bags. 45 minutes later they found my bags in a some random room. No notes left for the next shift. No notification or permission from me. Completely unacceptable. How do you let a complete stranger walk into an occupied room?
Stayed 3 nights in Oct 2024