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Cresthill Suites Syracuse

3.0 star property

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Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Seasonal outdoor pool
32-inch flat-screen TV with digital channels, TV
Property grounds
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Kitchen

Explore the area

Map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Syracuse University
    ‪10 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪12 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite King

Studio Suite King | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite King

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite w/ Full Pull Out Couch

One Bedroom Suite w/ Full Pull Out Couch | Desk, blackout drapes, iron/ironing board, free WiFi

One Bedroom Suite w/ Full Pull Out Couch

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Two Bedroom Suite

  • 880 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Queen Studio w/ Full Pull Out Couch

Two Queen Studio w/ Full Pull Out Couch | Desk, blackout drapes, iron/ironing board, free WiFi

Two Queen Studio w/ Full Pull Out Couch

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

  • 880 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Cresthill Suites Syracuse

3-star East Syracuse hotel close to Brooklawn Golf Course
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Cresthill Suites Syracuse features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

Cresthill Suites Syracuse is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The seasonal pool will be open from June 01 to September 01
Only registered guests are allowed in the guestrooms

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Cresthill Suites Syracuse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1074 reviews
Rating 8 - Good. 275 out of 1074 reviews
Rating 6 - Okay. 186 out of 1074 reviews
Rating 4 - Poor. 92 out of 1074 reviews
Rating 2 - Terrible. 74 out of 1074 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Prasad, Nashua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas A

Traveled with group, Traveled with family
Liked: Staff & service, amenities
The staff is very friendly and helpful the breakfast was very good the rooms have a lot of space we really enjoyed our stay definitely would stay there again.
Stayed 1 night in Jan 2025

4/10 Poor

NATALIE

Disliked: Staff & service, room comfort

Not happy

Second stay and will be the last. Once again, upon arrival, the room was freezing cold with the heat shut off. It was 20 degrees out and snowing. Took hours to warm up, but with no carpeting, the floor was like ice. Had to get up early to drive home and was told the hotel was OUT OF COFFEE! How is this possible?? Very poor management. Will not be back. The folks who gave this place a high rating must have very low standards.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Natalie

Okay

Checked in during a snowstorm- hallways were nice and warm, room was freezing cold!! The heater was located under a shelf in the bedroom, had to crawl underneath with a flashlight to adjust. The living area never really warmed up enough to be comfortable. Nasty communal products on the bathroom wall did not work but fortunately I had brought some of my own products. Had to clean up the living room chair that had some kind of dried crud on it. The bed was comfortable and the shower was hot though, so for an overnight stay it was adequate. Coffee in the lobby was good too, but skipped the breakfast. Would probably stay again for the price and location, hopefully we get a better room next time.
Stayed 1 night in Jan 2025

8/10 Good

David, Kirkland

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pet friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First choice

Always my first choice for stays in Syracuse. Nice spacious hotel with free breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Amelia

Stayed 3 nights in Dec 2024

6/10 Okay

Harry

Liked: Room comfort
Disliked: Property conditions & facilities

Our room

We have been staying here for the holidays for several years and have watched the property go down hill.. Will say the room was clean but very worn.
Stayed 6 nights in Dec 2024

8/10 Good

Khaliha

Liked: Cleanliness, staff & service, property conditions & facilities
My one critique would be to have better functioning outlets in the room
Stayed 2 nights in Dec 2024

8/10 Good

Candace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a convenient location to & from the Syracuse airport. The suite was spacious with all the amenities of being at home with your own refrigerator, stove & microwave. We definitely will stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2024

8/10 Good

Susan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here many times. Service not as efficient And not as clean as in past. Lots of garbage and debris around the property.
Stayed 3 nights in Dec 2024

4/10 Poor

Catherine

Traveled with partner
Disliked: Staff & service, property conditions & facilities
When there was a problem they didn't seem to care or want to fix it. I was not happy with the service at this hotel. We can't even seem to get a hold of the manager. We kept getting the run around.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Stayed 1 night in Nov 2024

4/10 Poor

Arthur

Liked: Staff & service
Disliked: Cleanliness

2/10 Terrible

MiTaysha

Stayed 1 night in Nov 2024

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2024

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Cresthill is one of our normal places to stay when we go to Syracuse. This time though, when we got into the room, it was cold, so we put on the heater, After an hour, it was still freezing! The staff were wonderful and moved us to a different room with a working heater.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Hector

Stayed 2 nights in Nov 2024