Comfort Inn & Suites Syracuse-Carrier Circle

2.5 star property

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Photo gallery for Comfort Inn & Suites Syracuse-Carrier Circle

Lobby
Lobby sitting area
Fitness facility
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
$108
includes taxes & fees
Sep 21 - Sep 22

Explore the area

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6491 Thompson Rd, Syracuse, NY, 13206
  • Syracuse University
    ‪9 min drive‬
  • Destiny USA
    ‪9 min drive‬
  • JMA Wireless Dome
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(60 reviews)
  • 221 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(53 reviews)
  • 221 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 221 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites Syracuse-Carrier Circle

Syracuse hotel with free weekday breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Inn & Suites Syracuse-Carrier Circle offers 107 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 344 square feet (32 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn & Suites Syracuse-Carrier Circle has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Carrier Circle
Comfort Inn Carrier Circle
Comfort Inn Carrier Circle Hotel
Comfort Inn Carrier Circle Hotel Syracuse
Comfort Inn Carrier Circle Syracuse
Comfort Inn Circle

Comfort Inn & Suites Syracuse-Carrier Circle Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 423 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
👏
Stayed 2 nights in May 2025

8/10 Good

kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived late in the evening and had a very difficult time locating the hotel since the building is set back off of the road. There was no signage at the road and the building itself was dark with no lit signage. Once we arrived the attendant was very accommodating, got some drinks for us. The room was clean and beds very comfortable. The breakfast in the morning was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Offers a good breakfast, and hotel is very clean.
Stayed 1 night in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities
Clean and convenient, at a reasonable price.
Stayed 1 night in May 2025

10/10 Excellent

Vinh, Katy

Stayed 3 nights in May 2025

10/10 Excellent

Joseph, Corinth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property, clean bedroom and bath. Coffee was great. TV worked. Refrigerator came in handy for drinks. We have stayed at the Comfort Inns before in Florida, and we have always enjoyed our stay.
Stayed 1 night in May 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The hotel was fine. The front desk staff was excellent and friendly. The gentleman that did the breakfast set up was always about refilling breads, eggs, sausage etc. The hotel is a bit old and could use a facelift but nice to stay at. The McDonald’s and Taco Bell within walking distance is a plus
Stayed 2 nights in May 2025

4/10 Poor

Sai

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience for a highly rated hotel.

When we drove in to the building there were about 20 people smoking and drinking outside the main lobby. I wasn’t sure if it was the right place. So I slowly pulled over and checked the sign at the top and was completely disappointed to note it was comfort inn. I asked the manager who these guys were and his reply was a simply they are hanging out and they are staying in the building. In the middle of the night random people came and knocked at my door @4am. I shouted them it was not the right room and they came back and knocked again @4:30am. I had a 8 hour drive next day and couldn’t sleep well at this hotel. The breakfast was terrible the next day. This place is not worth rating 8 and it is definitely not family friendly.
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

10/10 Excellent

Kerry

Stayed 1 night in May 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at a perfect price!

Quiet area. Spacious room and bathroom. Big selection for breakfast.
Stayed 4 nights in May 2025

6/10 Okay

Shana

Liked: Cleanliness
Disliked: Property conditions & facilities
Property lobby old and run down but rooms are clean and modern "ish" good value for price would rate it a 3 star hotel
Stayed 1 night in May 2025

10/10 Excellent

Winnie

Stayed 1 night in May 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room is clean and well maintained.
Stayed 1 night in May 2025

8/10 Good

Susan M, Pewaukee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok but I never got the linens for the sofa bed like I asked. And when the maid came around for the one & only time she only took out the garbage & didn't make the bed or clean. She also didn't speak english which should be a requirement.
Stayed 4 nights in May 2025

10/10 Excellent

Gursharanjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. nice staff
Stayed 1 night in May 2025

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ashlea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Option

I was pleasantly surprised by this hotel. It was very clean and the staff went above and beyond. Syracuse has very limited lodging options and even fewer quality locations. The comfort Inn is a good choice. We have been coming to Syracuse for 4 years. I wish we had tried this option sooner.
Stayed 2 nights in May 2025

10/10 Excellent

Brandie

We had an absolutely wonderful stay! Staff was wonderful!
Stayed 1 night in May 2025

8/10 Good

Thomas

Traveled with family
Liked: Amenities
Location
Stayed 1 night in May 2025

10/10 Excellent

Janine

Stayed 2 nights in May 2025

8/10 Good

Desmond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is rated 2 star. I would rate it a 4 atar. Room is large and clean. Neighborhood appear to be safe. Dinibg area need to be rearranged for better flow. Drainage issues in parking lot create puddles of water when it rains. TV remote need to come into the 21st century.
Stayed 3 nights in May 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Stayed 2 nights in Apr 2025