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Charme Hotel Henry's House

4.0 star property

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Exterior
Panoramic Double Room, Sea View | View from room
Beach nearby
Panoramic Double Room, Sea View | Premium bedding, down comforters, memory foam beds, free minibar items
Classic Double Room, Partial Sea View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Via del Castello Maniace n. 68, Syracuse, SR, 96100
  • Lungomare di Ortigia
    ‪1 min walk‬
  • Fonte Aretusa
    ‪2 min walk‬
  • Tropical Aquarium of Syracuse
    ‪3 min walk‬
  • Syracuse (QIC)
    ‪11 min walk‬

Room options

View all photos for Junior Studio Suite, Sea View

Junior Studio Suite, Sea View | Premium bedding, down comforters, memory foam beds, free minibar items

Junior Studio Suite, Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room, Partial Sea View

Classic Double Room, Partial Sea View | Premium bedding, down comforters, memory foam beds, free minibar items

Classic Double Room, Partial Sea View

  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, Sea View

Panoramic Double Room, Sea View | Premium bedding, down comforters, memory foam beds, free minibar items

Panoramic Double Room, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, memory foam beds, free minibar items

Comfort Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace, Sea View

Junior Suite, Terrace, Sea View | View from room

Junior Suite, Terrace, Sea View

  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Premium bedding, down comforters, memory foam beds, free minibar items

Superior Room, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, free minibar items

Classic Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Room

Algila' Ortigia Charme Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (785)
The price is $221
per night
$253 total
includes taxes & fees
Mar 6 - Mar 7
Algila' Ortigia Charme Hotel

About this property

Charme Hotel Henry's House

4-star hotel in Ortigia
A bar/lounge, a snack bar/deli, and a rooftop terrace are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and concierge services are onsite.
Charme Hotel Henry's House offers 14 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels and first-run movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Mediterranean hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2020.

Charme Hotel Henry's House is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Communal living room
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT089017A1NWHSWQ8Y

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Charme Henry's House
Charme Henry's House Syracuse
Charme Hotel Henry's House
Charme Hotel Henry's House Syracuse
Hotel Henry's House
Charme Hotel Henry's House Sicily/Syracuse, Italy
Charme Henry's House Syracuse
Charme Hotel Henry's House Hotel
Charme Hotel Henry's House Syracuse
Charme Hotel Henry's House Hotel Syracuse

Charme Hotel Henry's House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 222 out of 282 reviews
Rating 8 - Good. 49 out of 282 reviews
Rating 6 - Okay. 7 out of 282 reviews
Rating 4 - Poor. 4 out of 282 reviews
Rating 2 - Terrible. 0 out of 282 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mariann DiRico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful in providing sites to see and places to eat. Since there’s limited driving in the area they try as much as possible to arrange parking and transportation. The room and hotel is very unique with art and architecture. They provided a great bottle of red wine for being a VIP on Expedia. They also provided free cocktails for us once during our stay and free drinks from the room refrigerator. Breakfast was delicious. The only con was that the shower was small but I guess that is typical with a historic building. The terraces overlooking the water were fantastic. Ortigia is one of best cities to see in Sicily and Henry’sHotel is the place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Oct 2024

4/10 Poor

Fletcher, Leesburg

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Old building (to be expected in Ortygia) remodeled many, many years ago. Pros: staff friendly (with one exception, below) and on-site 24x7. Showers fully enclosed & work well. Beds OK. Excellent breakfast including custom coffee service. Beautiful patio overlooking the bay, with grape arbor and drink service. Great location near southern tip of the island. Cons: If you drive, valet service drives your car to mainland and needs 1 hour notice to bring it back. Rooms are small. "Art collection" consists mainly of crudely colored paintings featuring women with their chests exposed in various contorted poses. PROBLEM: There was a really bad smell in the bathroom. Staff said this was a new problem, and it never happened before. Manager said that the smell is due to the water system in Ortygia and is there all the time. When we complained, he moved us to a smaller room and got testy about compensation.
Stayed 3 nights in Oct 2024

10/10 Excellent

ANNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had the most magical time at the Henry Hotel. It’s truly a quaint beautiful place with welcoming staff and breathtaking views. We will definitely be back! I can’t recommend this hotel enough.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique Hotel
Charm Henry Hotel is a quirky fun place. Beautifully renovated seventeenth century building with modern art thrown in with traditional decor. And it works! Very tastefully done. The outdoor teraced balcony has a great view of the harbor and breakfast is served under the grapevines. Really beautiful. The hotel is also in an excellent location.
Stayed 1 night in Oct 2024

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel with a stunning view, in a great location. The staff are wonderful and the breakfast is delicious!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Staff were super helpful with parking, dining reservations, walking tours, etc.
Stayed 1 night in Sep 2024

10/10 Excellent

Augustus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was wonderful, they made us feel welcome without being pretentious. The property was spotless and the complementary breakfast was outstanding. Very funky the living room made us feel like we were having a cocktail at my sicilian grandmothers home on holidays. As the son of a sicilian immigrant and raised in a traditional home I know the real thing. A.R. Lumia
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Advertized private car park. It is public parking over a mile away. Valet needs an hour notice and a reservation. Ceilings were low and rooms dark. Stairs are steep.lovely view of sea. Very noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to historic sites, seaside restaurants and shops. All of the staff was friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Traveled with family
Liked: Staff & service
Located at the tip of the island. Rooms are comfortable with quirky charm. Parking is a problem and don’t count on getting your car within an hour as advertised. This isn’t a luxury hotel nor is it accommodating to disabled visitors.
Stayed 2 nights in Sep 2024

6/10 Okay

Gail

Traveled with group
Liked: Staff & service
Quirky charm, located in a very congested area, parking is a challenge
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderfully situated near the tip of Ortigia overlooking the water in the back. Easy walk to restaurants and shopping. The property lives up to it's name - full of character and quirky spaces - indoors and on the multiple terraces. The breakfast was very good. Driving guests need to use the valet service which requires an hour lead time to access the car. But that wasn't an issue for us. We really liked this place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short stay in Ortigia
Great location in Ortigia. Beautiful terrace for breakfast (which had a really big variety to choose from) or just to relax on. Quite quirky and old so won't be up your street if you don't want character but if you're ok with that and it being less modern you will love it! Staff were also super friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building full of character, beautiful situation by the sea, comfortable beds, lovely breakfast, helpful and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely and characterful hotel with super friendly staff and in such a perfect location on Ortigia just seconds from the castle. Great view from the rooms and the terraces
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a very good breakfast, which one could enjoy on the terrace overlooking the water. Nice venue and excellent food of a wide variety
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super beautiful and charming hotel in Siracusa. the staff was really friendly and helpful--they booked an early taxi to take us to the airport and made coffee for us as we waited. it has a good breakfast included and it is in a good location for exploring Ortigia.
Stayed 3 nights in May 2024

10/10 Excellent

Francesca

Traveled with partner
Friendly and knowledgeable staff. Excellent breakfast. Super location ( not pedestrian) easy for taxi to pick up and drop off
Stayed 4 nights in May 2024

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is unbeatable, almost at the bottom of the island of Ortigia but within 20 minutes walk of central Syracuse. The staff are among the most welcoming and helpful I've ever met, with excellent recommendations for places to visit and eat. A real hideaway holiday!
Stayed 6 nights in May 2024

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charme Henry house hotel is an old hotel and rustic. It’s the staff that makes this hotel work. Warm and enthusiastic, they go out of their way to accommodate their guests. The breakfast selection is superb. Yes I would stay here again. Keep in mind the street side is noisy. Recommend you use their valet service, driving in Ortigia is bad enough, parking is problematic.
Stayed 3 nights in May 2024

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super little hotel
We stayed 2 nights and absolutely loved this gem of a hotel. Francisco in Reception was very knowledgeable and helpful, arranging our off-site parking and telling us about Ortigia. The breakfasts were great and the location of the hotel is wonderfully convenient. The breakfast terrace overlooks the bay and the quiet murmur of people strolling up and down the street is nice to hear, as it has a cheerful vibe. Very highly recommended.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Eponymous hotel
It is indeed a charming place - a relief from the Americanized European hotel. It's in a great location and the included breakfast is very good. We had a great view, but outside stairs to our floor went right past our window!
Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two Francescas at the reception desk are gems So kind and helpful It’s been a long time since I’ve had such courteous, friendly and terrific service at a hotel Please stay here You’ll be happy you did!
Stayed 3 nights in Mar 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming and unique hotel in Otigia. Very well located for dining and shopping. Excellent breakfast - terrace with grapevines overlooking the bay. Parking was pricey $30E per night. Can be noisy weekend evenings.
Stayed 2 nights in Nov 2023