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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property

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Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Free daily buffet breakfast
Exterior
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Pet friendly
  • Breakfast included
$123
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪4 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • New York State Fairgrounds
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini-refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini-refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

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  • Parking included
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About this property

Best Western Liverpool-Syracuse Inn & Suites

Liverpool hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Liverpool-Syracuse Inn & Suites provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 900 square feet (84 square meters) include conference space. This Liverpool hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.

Best Western Liverpool-Syracuse Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • No elevator
  • Roll-in shower (48 inches wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 240 out of 1011 reviews
Rating 8 - Good. 234 out of 1011 reviews
Rating 6 - Okay. 201 out of 1011 reviews
Rating 4 - Poor. 157 out of 1011 reviews
Rating 2 - Terrible. 179 out of 1011 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Christian

Stayed 2 nights in May 2025

4/10 Poor

Adam

Room wasn’t ready 90 mins after check in. TV was broke, shower handle would fall off, breakfast was limited and poor quality. Pool and hot tub was out of commission.
Stayed 1 night in May 2025

2/10 Terrible

Yaleiries

Disliked: Cleanliness, staff & service, property conditions & facilities
I choose the hotel specifically to spend some time in the pool with my daughter. Drove 55 miles to find out the pool was out of service. The cleaning of the hotel just from the ou
Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
Love this place. Stay here every time I come to Syracuse. Only problem is some of the doors don't work so you have to walk around.
Stayed 3 nights in May 2025

6/10 Okay

Catherine

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

good enough, great price handy location

adequate ,safe stay warning. their pool and whirlpool are closed, bathroom and room clean, window sill a little overlooked. got the wheel in shower in accesible room. no grab bars in shower. shower head with detachable hose high overhead person in a wheelchair would ned an aide in the shower with them
Stayed 1 night in May 2025

6/10 Okay

Vivian

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Pleasant staff. Breakfast was good; coffee was great. Close tocthe Thruway exit. The room, on the other hand, was disappointing. No refrigerator and the coffee maker was broken. The bath mat was dirty and missing toiletries in the bathroom. The room joined with another room. Despite the two closed doors, I was able to hear their conversation until 3:30am. They kept the TV on all night.
Stayed 1 night in May 2025

2/10 Terrible

Macie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lorenzo

Stayed 1 night in May 2025

2/10 Terrible

Keri

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before and have always been impressed. Was disappointed that the hot tub was not functioning (although no fault of the hotel as they had tried to get the unit repaired and the company servicing the hot tub had issues sending a functional part.)
Stayed 2 nights in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

We showed up, there was a note at the front desk that the hot tub was out of order, but the pool was operable. We checked in, saw the room, with only one bath towel, terrible pillows that were dingy.
Stayed 2 nights in May 2025

6/10 Okay

William

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ball diamonds
Stayed 3 nights in May 2025

10/10 Excellent

Allan

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Pillows were really bad. Stiff neck still. Had alot of issues with the Ac not getting cokd enough and the tub/shower is very good for anyone with a bigger body.
Stayed 2 nights in May 2025

2/10 Terrible

elizabeth

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Paula

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only bad thing is that the pool was closed.
Stayed 1 night in May 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were closed, no refund given even though amenities were closed. Garbages in my room weren’t emptied, bathroom was dirty, no towels in my room.
Stayed 2 nights in May 2025

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service
Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.
Stayed 3 nights in May 2025

4/10 Poor

Louise

Traveled with family
Disliked: Property conditions & facilities
This property is privately owned and does not live up to Best Western’s standards. There was no maintenance crew on property. They split their time among 7 properties. At any given time there may or may not be a manager on site because they go to other locations also. We stayed Mother’s Day weekend, which was graduation weekend. So we paid premium prices for sub-par accommodations. Staff did the best they could. Rooms showed wear and tear. Windows nail shut. I have never had an issue with Best Western until this weekend. I would not recommend.
Stayed 2 nights in May 2025

4/10 Poor

Jason

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Much better than expected
Stayed 1 night in May 2025

2/10 Terrible

Alan

Business traveler

Poor management and very unprofessional.

The pool was broken , the floors in room were not swept and blanket in top of closet had just been thrown in shelf as if it had been used . No hand soap for three days after finally asking again got some , they said they were out . Breakfast is a joke and the whole place needs attention. Ask for room service and that was never provided . I will never stay there again .
Stayed 4 nights in May 2025

4/10 Poor

Karin

Disliked: Amenities
I was overcharged (before all of the ridiculous extra fees). I am not happy.
Stayed 1 night in Mar 2025

2/10 Terrible

Keeahjae

Disliked: Cleanliness, property conditions & facilities
Not clean . Not structured
Stayed 2 nights in May 2025

4/10 Poor

Pamela

Stayed 2 nights in Apr 2025