W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
Indoor pool, outdoor pool, open 6:00 AM to 5:00 PM, cabanas (surcharge)
Poolside bar
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property) | 4 bars/lounges, poolside bar
Fabulous Room, 1 King Bed, City View | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪4 min drive‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney Harbour Bridge
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

Marvelous Suite, 1 Bedroom, Non Smoking

  • 743 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

  • 1206 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Non Smoking, City View

  • 391.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Oasis 1 Bedroom Studio, 1 King Bed, City View

  • 818.4 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King Beds, City View

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 807 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Spectacular Room, 1 King Bed, Harbour View

  • 377 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

  • 1808 sq ft
  • Harbor view
  • Sleeps 6
  • 3 King Beds

Splendid 1 Bedroom Studio, 1 King Bed, City View

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Fabulous Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

E Wow Suite, 1 Bedroom, Harbour View

  • 2174 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Fantastic Suite, 1 Bedroom, Non Smoking, City View

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Double Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

  • 474 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Studio, 1 Double Bed, Non Smoking, Harbor View

  • 818 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Wonderful Room, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Oasis 2 Bedroom Studio, 1 King & 1 Queen, City View

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

Fabulous Room, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Double, City View

  • Sleeps 4
  • 2 Double Beds

Wow 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Double, Darling Harbour View

  • Sleeps 2
  • 2 Double Beds

Oasis 1 Bedroom Studio, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Oasis 1 Bedroom Studio, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Splendid 1 Bedroom Studio, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Splendid 1 Bedroom Studio, 1 King, City View

  • Sleeps 2
  • 1 King Bed

Oasis 2 Bedroom Studio, 2 King, Darling Harbour View

  • Sleeps 4
  • 2 King Beds

Fantastic 1 Bedroom 1 King Suite,  City View

  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King, City View

  • Sleeps 4
  • 2 King Beds

Oasis 2 Bedroom Studio, 2 King, City View

  • Sleeps 4
  • 2 King Beds

Extreme Wow 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Mega 3 Bedroom Studio, 3 King, Darling Harbour View

  • Sleeps 6
  • 3 King Beds

Marvelous 1 Bedroom 1 King Suite, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Splendid 2 Bedroom Studio, 2 King, Darling Harbour View

  • Sleeps 4
  • 2 King Beds

Spectacular Room, 1 King, Darling Harbour View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

W Sydney

5-star hotel in Sydney Central Business District
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, W Sydney features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 14079 square feet (1308 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

W Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Level 3 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 469 reviews
Rating 8 - Good. 80 out of 469 reviews
Rating 6 - Okay. 47 out of 469 reviews
Rating 4 - Poor. 17 out of 469 reviews
Rating 2 - Terrible. 20 out of 469 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Oday

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024

6/10 Okay

DongHyeok

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good overall, except the guest services
It was good overall, but guest services do not truly meet the expected level. The quality of room cleaning is quite inconsistent—sometimes they miss certain areas, forget requests made over the phone, provide the same service multiple times, and once even left their mops in my room. I was also inconvenienced by the long waiting time at the front desk in the lobby.
Stayed 12 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Room was beautiful. Amenities were so well thought out. Room service quite expensive. Roof top pool wonderful. Such a beautiful hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Stayed 3 nights in Dec 2024

10/10 Excellent

anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply. Amazing. Pool area could be larger, as well as lobby bar. Also expected the bar to not close so early.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesse

Traveled with partner
The room and view was awesome staff were amazing everything was looked after from start to finish totally pampered
Stayed 1 night in Dec 2024

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katrina

Traveled with partner
Liked: Amenities, property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jeongran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, poor service
The hotel facilities were excellent, the bedding was comfortable, and the staff were friendly. However, despite their kindness, the overall service was disappointing. About an hour after checking in, we went to the pool but had to leave because there were no available seats. When we tried to use our complimentary cocktail vouchers at the bar, we were told it wouldn’t reopen until the evening. A staff member at the bar mentioned that the vouchers could be used for room service, but when we called to confirm, we were told otherwise. Additionally, since it was Christmas, we were informed that using the vouchers at the bar required ordering a meal. While this was understandable, it would have been much better if these details had been communicated in advance. The bed was comfortable, and the breakfast buffet was satisfying. However, considering the hotel’s size and reputation, the lack of organisation was disappointing, and the overall value for money fell short of expectations.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillipa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter for a staycation. We had the best time! The pool was incredible and we got a room upgrade on the darling Harbour side. The view was spectacular. Had room service which was perfect and breakfast included which was outstanding. Can’t wait to stay again at this funky hotel!
Stayed 1 night in Dec 2024

8/10 Good

Huijie

Liked: Cleanliness, property conditions & facilities, room comfort
The overall experience is good mainly due to the design and the facilities of the hotel. Elegant design for the room and spectacular view from the spectacular room. The only downside is the extremely slow check in and the service level that are below the standard of a normal 5 star hotel.
Stayed 1 night in Dec 2024

4/10 Poor

MINGLI

Stayed 2 nights in Dec 2024

10/10 Excellent

Owen

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect location as we had an event at ICC, fun decor, clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great for younger guests but not for ederly couples like us. The hotel is upscale and well maintained. Staff are helpful and friendly. Situated at Darling Harbour. Centrally located in the CBD area. It is quite easy and not expensive to commute by taxi or uber.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Service is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David-John

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful hotel right in the middle of the action. Lots of great restaurants and very walkable. We appreciated that we could check in early. We didn’t enjoy the loud music in the bar/reception area. We would have spent more time there if it had been more peaceful. Our suite was nice and modern with a kitchen and a dining room table and a sofa. The bed was on the harder side. The housekeeping was good but we had a lot of unnecessary knocking on our door for different things. Once they came in without knocking while we were eating at the dining table. Overall we enjoyed it, and would probably come back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Excellent customer experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of darling harbour its within walking distance of everything you need. Service was amazing, staff were really attentive and quick to respond to any of our needs. Rooms were modern, clean and spacious. The rooftop pool on 29th floor has the best view of Darling Harbour. Didnt get to dine in for dinner, but their breakfast was amazing. Definitely would recommend the W Sydney for a stay.
Stayed 1 night in Dec 2024