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Sheraton Grand Sydney Hyde Park

5.0 star property

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Photo gallery for Sheraton Grand Sydney Hyde Park

Indoor pool
Exterior
Deluxe Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
161 Elizabeth Street, Sydney, NSW, 2000
  • Hyde Park
    ‪1 min walk‬
  • Sydney Opera House
    ‪3 min drive‬
  • Star Casino
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Royal Suite, 1 Bedroom

  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | 55-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed, Park View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Park View

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Park View

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds, Park View

  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking, Park View

Room, 2 Twin Beds, Non Smoking, Park View | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Terrace

  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Terrace, Corner

55-inch LCD TV with cable channels, TV, iPod dock

Club Suite, 1 Bedroom, Terrace, Corner

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

View from room

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Terrace

Executive Suite, 1 Bedroom, Terrace | Lounge

Executive Suite, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Park View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Park View

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living area | 55-inch LCD TV with cable channels, TV, iPod dock

Grand Suite, 1 King Bed

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Double Bed, Non Smoking, Terrace

Grand Room, 1 Double Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 Double Bed, Non Smoking, Terrace

  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Grand Sydney Hyde Park

5-star hotel in Sydney Central Business District
2 restaurants, an indoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to an indoor pool, Sheraton Grand Sydney Hyde Park provides a 24-hour health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and limo/town car service. Event facilities measuring 6997 square feet (650 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Sydney Hyde Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Grand Sydney Hyde Park has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (AUD 60 per night; includes in/out privileges)
  • Valet parking on site (AUD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 54 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 6,997 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lever door handles
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 54 per person
  • Self parking fee: AUD 60 per night (in/out privileges)
  • Valet parking fee: AUD 85 per night (in/out privileges)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sheraton Park Hotel Sydney
Sheraton Park Sydney
Sheraton Hotel Sydney
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Sydney
Sydney Sheraton
Sheraton Sydney Hyde Park
Sheraton Park
Sheraton Grand Sydney Hyde Park Hotel
Sheraton Grand Sydney Hyde Park Sydney
Sheraton Grand Sydney Hyde Park Hotel Sydney

Sheraton Grand Sydney Hyde Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 155 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and grwat location
Stayed 1 night in Dec 2024

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located and very convenient. Lots of food and shopping in waking distance. Breakfast and high tea in the hotel was 5 star.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with easy access to public transport . Great shopping and dining options nearby and the most beautiful park opposite the hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Bingbing

Stayed 1 night in Jan 2025

6/10 Okay

Joe

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This city hotel offers a prime location and an extremely positive experience. We stayed for three nights leading up to the Saturday before Australia Day and were impressed by the warm welcome upon arrival, with our luggage promptly taken care of. Pre-booking parking and breakfast proved to be convenient and hassle-free. However, our city-side room on the 8th floor offered a rather uninspiring view. We recommend paying a premium for a room with park views for a more enjoyable stay. The breakfast buffet, while enjoyable, can become quite crowded during peak hours. Service can be slow, and we occasionally needed to remind staff about our tea & coffee orders. The bar menu lacked variety, although the room service menu offered a more extensive selection. Unfortunately, the wine list for room service was somewhat limited. Despite these very minor drawbacks, we would certainly consider staying at this hotel again, but we would prioritize booking a room with park views.

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the only issue was getting the wrong dessert.
Stayed 1 night in Jan 2025

10/10 Excellent

Joey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, shower could do with a little extra water pressure
Stayed 1 night in Jan 2025

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for family getaway
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

sandra

Liked: Cleanliness
Disliked: Staff & service
Staff are not well trained - either at Reception, in the bar or at breakfast. Reception staff told me that my credit card would probably not work because it had ‘eftpos’ written on the back. I’ve never been told this in my life. And it did work. Checking in took a lot longer than it should have. The bar staff did not know what red wines were available. The restaurant staff pushed in front of guests several times and and insisted on sitting me right up the back even though plenty of other empty tables were available. The room had plantation shutters on about 7 windows. All of these let in copious amounts of light all night. The TV kept playing up and the screen going black. The bed was very comfortable. The room was very spacious. I was told my bag would be sent to my room upon check-in, but it wasn’t. I couldn’t find the bath mat in the bathroom. It was hidden under the vanity, right at the back.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for me. Convenient location, beautiful breakfast, friendly staff, comfortable room.. I highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Liked: Amenities
Classic hotel great location
Stayed 1 night in Nov 2024

10/10 Excellent

Sushmitha

Liked: Cleanliness, staff & service, property conditions & facilities
So goods
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Traveled with partner
Beautifully decorated. Rooms are very spacious All the staff we interacted with were very friendly and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful location and amenities. Memorable stay!
Stayed 3 nights in Jan 2025

4/10 Poor

luke

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The location is one of the hotel's strongest assets. Situated right by Hyde Park, it offers a beautiful setting and easy access to many of Sydney's attractions. The views from the hotel are lovely, making it a great spot for those looking to explore the city. However, my stay was marred by several issues. The facilities were quite average; the pool was cloudy, which detracted from the overall experience. While the staff were undoubtedly friendly and eager to assist, there was a noticeable language barrier between communication. Requests I made often took longer than expected to be addressed, which added to my overall frustration during my stay. The most concerning aspect was the state of the bathroom. The toilet was unsanitary upon arrival, and despite having it cleaned, it still smelled and felt dirty. This was disappointing and not up to the standards one would expect from a hotel of this caliber. Overall, while the Sheraton Grand Hyde Park has a great location and friendly staff, the average facilities and cleanliness issues significantly impacted my experience. I don't believe I'll be staying here again, as it did not meet my expectations for a hotel stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

Perfectly situated in the CBD. Close to everything. And walking distance for us with a child. Clean and fairly newly refurbished
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary there and were delighted to receive a thoughtful gift of chocolates, wine, and sweets.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

This is a well located hotel for seeing the museums and other city sites. We walked everywhere and the subway is also very close. It's an elegant hotel and all the staff is relaxed, helpful and friendly. Housekeeping was very responsive and our room always looked great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good services, nice room, nice food

Overall very good stay at this hotel, the big highlight is the great services from reception, room service, resturant and people who tidy up our rooms. It has a great indoor pool and spa too.
Stayed 6 nights in Dec 2024