Shangri-La Sydney

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Grand Premier Sydney Harbour View 1 King | Premium bedding, in-room safe, desk, blackout drapes
Separate tub and shower, free toiletries, hair dryer, bathrobes
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪9 min walk‬
  • Sydney Opera House
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪12 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(104 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

9.0 out of 10
Wonderful
(69 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

9.6 out of 10
Exceptional
(15 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

9.0 out of 10
Wonderful
(22 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

9.4 out of 10
Exceptional
(18 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

9.8 out of 10
Exceptional
(18 reviews)
  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

9.2 out of 10
Wonderful
(47 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

10.0 out of 10
Exceptional
(1 review)
  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(37 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.8 out of 10
Excellent
(5 reviews)
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

10.0 out of 10
Exceptional
(1 review)
  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

9.0 out of 10
Wonderful
(19 reviews)
  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

9.2 out of 10
Wonderful
(99 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

8.8 out of 10
Excellent
(27 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(20 reviews)
  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(17 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour King Room

  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Opera House City Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Spa Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Horizon Club Darling Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Harbour Bridge Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Horizon Club Tower Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Ambassador Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

The Governor Suite

  • Sleeps 2
  • 1 King Bed

Executive Darling Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Harbour Bridge Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Darling Harbour Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Shangri-La Sydney

Hotel in The Rocks
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Shangri-La Sydney features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to 20 meeting rooms and limo/town car service. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Shangri-La Sydney is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1553 out of 2288 reviews
Rating 8 - Good. 400 out of 2288 reviews
Rating 6 - Okay. 178 out of 2288 reviews
Rating 4 - Poor. 89 out of 2288 reviews
Rating 2 - Terrible. 68 out of 2288 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
We had a fabulous room on the 29th floor facing the Opera House and Harbor. The entire staff were incredibly friendly and accommodating. For 4 nights, it truly was one of the best hotels we’ve ever stayed at and highly recommend it. It’s worth every penny.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Horizon rooms worth the extra for the amazing view from the lounge. We were upgraded to a corner suit with the most wonderful view - thank you.
Stayed 2 nights in Mar 2025

6/10 Okay

Ernest

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Shangri La

We had paid for an early check in and a room wasn’t available at that time but an hour later, they adjusted our payment accordingly. The staff were very friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every moment of our stay.. Excellent Club offering .Amazing views..
Stayed 4 nights in Jan 2025

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Leah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early after our overnight flight and they were happy to store our bags until our room was ready. When we returned, our bags had already been moved to our very spacious room. There were complimentary water bottles, toothbrushes and toothpaste along with the usual shampoo soap etc. After about an hour, they called to see if we needed anything.We’ve been very happy with the accommodations.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacky

Stayed 3 nights in Mar 2025

10/10 Excellent

Kosta

Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay with incredible views to end our Sydney staycation! All of the staff were super accommodating and friendly. We’ll definitely comeback!!
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 4 nights in Mar 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious. Good location and not too crowded. We loved the bar that has the best view.
Stayed 3 nights in Mar 2025

6/10 Okay

Jocel

Disliked: Cleanliness
It’s not what I expect from Shangri-La.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara, Grange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually get an Executive Sydney Harbour room, for that northerly view above the 15th floor level. A Grand Premier room has an even more spectacular view and extra roomy. I have stayed here many times. Great location (except can be steep/hilly for walking nearby), close to circular quay trains and ferries, and Wynyard rail for a flatter walk. Also no light rail nearby. Room is always clean and quiet, and staff lovely
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

4/10 Poor

Hazel, Holder

Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
lovely atmosphere, great cocktail bar
Stayed 1 night in Mar 2025

10/10 Excellent

Phalgun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

VICKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Service was exceptional. Beautiful place with incredible views. Check out the spa too - awesome!!
Stayed 3 nights in Mar 2025